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| reply to AVonGauss
Re: Why no outrage against ATT? AT&T is traditionally a lot more sophisticated on the PR front than Time Warner Cable, which I think explains a lot of it. It also helps that as noted last week, people in those trial markets don't know they're on metered billing until after they sign up for service.
Rochester, NY is also a more technologically savvy market than I suspect Reno or Beaumont is. People in Rochester generally understood the broader implications of shifting the business model as the advent of HD video approaches... |
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| said by Karl Bode:AT&T is traditionally a lot more sophisticated on the PR front than Time Warner Cable, I think you win the award for the understatement of the week! |
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| You think that having your $14 million a year CEO call your customers confused for not wanting to pay $1-$2 per gigabyte in the middle of a recession might have been bad form?  |
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| Bad form?...just it bit. Every business in the country is re-evaluating their business models searching for that elusive efficiency level that offsets the recession. This model takes the cake.
Lower the service, then insult the consumer when he/she shows discourse. This is certainly a Darwinian approach at business!
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"When I was in junior high school, the teachers voted me the student most likely to end up in the electric chair."---Sylvestor Stallone |
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