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soccerguy

join:2004-06-28
Seattle, WA

reply to funchords

Re: 57¢ a Subscriber

I'm having several outage problems with Broadstripe. The outage at issue I think resulted from no cable at all for a couple of hours one evening. However, I've also had sporadic channels go offline with them (SciFi was out for a day and half last week - replaced by infomercials all day - ugh).

They suck. About 20% of my channels also get piss poor reception (through coax) and Broadstripe doesn't care except that we pay them.


Brownstripe Cust

@microsoft.com

Well this is easy. My broadband service from Brownstripe was down every day for the last two weeks of March, 09 and has only been up 4 days in April. I have had many outages prior to mid March back to late Dec. 08. Been on the phone with these losers 30 + times, sent in about 20 emails, they are doing nothing to fix this problem. So over the last 6 weeks they have billed me @ $97 and my outages have only cost them about $.98. They pay their help desk regardless.


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