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Forums » User Groups » Companies beginning with A » Acanac » 5MB for day 1 and then 1.8MB constant
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Are UDP packets blocked? »
« Acanac PN, please help  
simranali

join:2006-09-04
East York, ON

5MB for day 1 and then 1.8MB constant

I signed up for acanac 4 days ago. Using my own DSL modem which was using for bell and was getting constant 5MB/SEC on it for approx 1 year till I switched to Acanan 4 days ago.

After i received my id/pw I removed the bell settings from my router and entered Acanac's.

I was getting 5MB/sec down and 400k/Up constant for 1 day and then the speed dropped to 2MB/sec next day. Today it is at constant 1.8mb/sec

I have sent an email to acanac ....

will update if there is any progress.
permalink · 2009-04-24 08:54:52 · Reply to this
darknestgirl

join:2008-08-11
Montreal, QC
·Acanac

1 edit

Re: 5MB for day 1 and then 1.8MB constant

can take up to 7 days before you get full speed with Acanac if Bell didn't put you on a remote after you change provider wich can happen never know with Bell Can you post your modem stat so we can see if there's anything we can do until the support answer you thanks
permalink · 2009-04-24 11:18:01 · Reply to this

Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC

Re: 5MB for day 1 and then 1.8MB constant

That's right. If you feel the speed is much lower than before, please, send me (IM) your Acanac ID or your ticket confirmation #, I will follow-up.
permalink · 2009-04-24 14:43:46 · Reply to this
Forums » User Groups » Companies beginning with A » AcanacAre UDP packets blocked? »
« Acanac PN, please help  

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