bshellyPremium
join:2002-02-17
Hickory, NC | reply to boogi man
Re: it's okay If they cannot provide the service that was specified in the contract, then they should consider letting customers OOC for a reduced ETF as long as they get their equipment back. I'm not against working with the customer, especially if they aren't receiving the service at a level that was sold to them. That's different than just up and moving and expecting them to waive the ETF. The big cell phone companies can afford to do that, but not a much smaller company like Clearwire. |
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Reviews:
 ·Comcast
| im sorry because they are a smaller nationwide company they get a pass?
i realize that's not exactly what you meant but being as though i am a customer that they did dirty im a bit sensitive to them in particular.
truly that's what i would be and am after is for companies regardless of size to be reasonable
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