mb
join:2000-07-23
Washington, NJ | reply to MartyMacG
Re: SB5101: Cannot perform soft reset/restart/restore
Clear your web browsers cache and try it again. Are you seeing the confirmation step after hitting the reset button on the configuration web page? |
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MartyMacG
join:2008-04-26
Barrington, IL
| said by mb  :Clear your web browsers cache and try it again. Are you seeing the confirmation step after hitting the reset button on the configuration web page? No change. This has nothing to do with the cache or the browser as far as I can tell. Yes, I get the confirmation popup. The actual data transmitted to initiate the reset is pretty mundane. And again, this worked just fine with the old modem (and the reset procedure isn't significantly different). |
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MartyMacG
join:2008-04-26
Barrington, IL
| Hmmm! I tried Firefox, IE and enabling/disabling my web antivirus... no change. Then I stumbled upon another thread about this that suggested making the call with Curl (»curl.haxx.se/) So, I ran the following:
Lo and behold, the darned modem immediately reset as it should! It's still rather weird that this doesn't work at all from either browser (and my IE is particularly bland - no extra toolbars or plugins), but at least this helps narrow it down a bit.
I'm still working on the "restore factory defaults" functionality, though so far using the data "RestoreFactoryDefault=1" isn't working. Or maybe it's got to be done with the ResetReq data, not sure yet. |
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MartyMacG
join:2008-04-26
Barrington, IL
| Ok, now I know how to get both reset modes working.
Posting "RestoreFactoryDefault=1" and then posting "ResetReq=1" (or doing both at once) appears to cause the more thorough "Factory" reset. Note that just sending "RestoreFactoryDefault=1" alone has NO immediate effect, but apparently primes the modem for the reset mode it'll use when it DOES get the ResetReq:
It takes longer than the regular reset in my previous response (3-5 min?), also clearing the log and downloading the config file ("SW Download INIT - Via Config file d11_m_sb5101_silver_c01.cm", which appears to be correct for my level of service and modem type).
It's a little academic (it neither helped nor hurt) but it's good for future reference. |
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