Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » User Groups » Companies beginning with A » Acanac » Is Acanac as good as they claim to be...
Search Topic:
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:
Acanac cancellation »
« Acanac / Bell issue elp  
AuthorAll Replies

darknestgirl

join:2008-08-11
Montreal, QC
·Acanac


1 edit
reply to T1nART
Re: Is Acanac as good as they claim to be...

To be able to get your modem stat you need to connect it directly on your computer(no router) We need to see margin and attenuation And you can also try the new york server instead got better speed result with it than the montreal or toronto server

P.S sometimes Bell put new Acanac customer to an lower profil

T1nART

join:2009-04-26
Canada

Is the information I mentioned suffice to look into the problem?

The modem stats:

----------------------

Modem Status
Connection Status Connected
Us Rate (Kbps) 416
Ds Rate (Kbps) 1408
US Margin 6
DS Margin 7
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 13
US Line Attenuation 20
Peak Cell Rate 981 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 1162
Path Mode Interleaved

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

---------------------

I do not have a router connected to the modem that was sent to me by Acanac.

With regards to the more than poor speeds. I understand that it is "up to" 5Mb/s. However, in response to that, when I first installed the modem and connected it to my computer, the first thing I did was check on speedtest.net what it would be. And to my surprise, it was running at around 2.5Mb/s on Thursday evening. But when the Friday morning came around, the speed had dropped below 1Mb/s and has remained that way since then. Shouldn't the speed improve rather than decrease as time goes by. At least that is what I would like to believe.

Furthermore, I live in downtown Toronto (757 Dovercourt Rd.) and the nearest Bell Central Office is just a few blocks away TOROON09 Toronto Dufferin 53–LEnnox:

»maps.google.ca/maps?daddr=53+Len···046&z=16

It's hard to believe that distance is a factor in the speed of my connection being so poor.

If it is true that Bell is the perpetrator is limiting both my download speeds and upload speeds and not allowing me the full potential of what I paid for then, it should very well be resolved as soon as possible.

The only other thing I can imagine is quality of the lines that they have in place for my connection. In which case, it should be looked into.
-
Forums » User Groups » Companies beginning with A » AcanacAcanac cancellation »
« Acanac / Bell issue elp  


Wednesday, 02-Dec 14:04:52 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [159] Comcast Releasing Promised Usage Meter
· [75] Latest Consumer Reports Survey Not Kind To AT&T
· [69] Baltimore To Ban Lazy Cable Installs
· [64] Graduate Student Unveils Sprint's GPS Sharing With Feds
· [60] Broadband Killed The Game Console
· [54] Rogers Unveils The ISP Dream Model
· [46] ACTA: Global Three Strikes
· [41] Rural Carriers Quickly Embracing Fiber
· [36] Charter Exits Chapter 11
· [33] AT&T Top Lobbyist Cicconi Has His Feelings Hurt
Most people now reading
· LFM Overkill [World of Warcraft]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· MS admits Windows Updates principally created to annoy [Security]
· Data Usage Meter Launched [Comcast HSI]
· DK Weapon Upgrade [World of Warcraft]
· Am I the only one that loves to work in IT? [No, I Will Not Fix Your #@$!! Computer]
· A little freaky, not sure if its legit. [Spam, Scam and Phishbusters]
· Can I haz sum gold plz? [World of Warcraft]
· Comcast refusal to activate DCH200. Any workarounds? [Comcast Cable TV]
· Options if ACTA is ratified [TekSavvy]