T1nART
join:2009-04-26
Canada
| reply to darknestgirl
Re: Is Acanac as good as they claim to be...
Is the information I mentioned suffice to look into the problem?
The modem stats:
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Modem Status
Connection Status Connected
Us Rate (Kbps) 416
Ds Rate (Kbps) 1408
US Margin 6
DS Margin 7
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 13
US Line Attenuation 20
Peak Cell Rate 981 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 1162
Path Mode Interleaved
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0
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I do not have a router connected to the modem that was sent to me by Acanac.
With regards to the more than poor speeds. I understand that it is "up to" 5Mb/s. However, in response to that, when I first installed the modem and connected it to my computer, the first thing I did was check on speedtest.net what it would be. And to my surprise, it was running at around 2.5Mb/s on Thursday evening. But when the Friday morning came around, the speed had dropped below 1Mb/s and has remained that way since then. Shouldn't the speed improve rather than decrease as time goes by. At least that is what I would like to believe.
Furthermore, I live in downtown Toronto (757 Dovercourt Rd.) and the nearest Bell Central Office is just a few blocks away TOROON09 Toronto Dufferin 53–LEnnox:
»maps.google.ca/maps?daddr=53+Len···046&z=16
It's hard to believe that distance is a factor in the speed of my connection being so poor.
If it is true that Bell is the perpetrator is limiting both my download speeds and upload speeds and not allowing me the full potential of what I paid for then, it should very well be resolved as soon as possible.
The only other thing I can imagine is quality of the lines that they have in place for my connection. In which case, it should be looked into. |
