T1nART
join:2009-04-26
Canada
| reply to darknestgirl
Re: Is Acanac as good as they claim to be...
I live in an apartment and wouldn't know where the demarkation box would be. Also, the phone jack that I have the modem connected to seems to be fairly new and is good condition. When the bell guy came to see it last thursday he didn't say too much about it. He installed a dry loop that afternoon and upon coming home from work, I hooked everything up and was up and running.
Also, when I initially installed everything on Thursday, I did check the speed, that it was running at around 2.5Mb/s. However, my service was not supposed to be set up until Friday morning. Then when Friday morning came about, the speed was below 1Mb/s. I doubt it is a wiring problem as I had fairly good speed Thursday night and then horrible speeds on Friday immediately after. I have a sneaking suspician that after the time that it was set up and running Bell then resetted it to the lowest speeds...
I will be calling DSLsupport with my findings... |
|
Fergless
join:2008-04-19
Toronto, ON |  YES Acanac is as good as they claim to be...
YES they are. |
|
Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC
| T1nART, please remove the private info (DSL username) from the public posting above.
Your request is already in process.
Please note 1-2 (working) days may take until the problem is resolved.
It looks like your DSL needs to be checked, that is an usual scenario especially if no such service was provided before to this address.
Otherwise, the settings on bell lantern are OK (5M Fast path profile).
Just the NM are low and your modem at the end point synchronizes at much lower speed than the profile could give.
Best Regards.
--
We Rock |
|
T1nART
join:2009-04-26
Canada | I hope Acanac is everything they claim to be...for the sake of all internet users... 
Acanac PN: Thanks for all your help. We'll see what happens. |
|
