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Zubenelgenubi

@qwest.net

Qwest

How are they counting the losses? We kept Qwest for broadband, but used the landline connection in effect dropping the landline. I've got the family cell phones.
Qwest itself bundles with Verizon - So if you get a customer opting to change the landline to broadband and they add Verizon wireless - you haven't really lost a customer, you've shifted revenue. So when Qwest says it lost so many landlines - how many were just shifted?
Zuben

travelguy

join:1999-09-03
Santa Fe, NM

1 edit

said by Zubenelgenubi :

So when Qwest says it lost so many landlines - how many were just shifted?
Access line is a well defined term, as is customer, but you can't compare them directly. After all, any given customer could have multiple access lines. Specific numbers of access lines, broadband subscribers, video subscribers and wireless subscribers are all in the 10Q Karl linked to.

Ultimately it's immaterial how many switch vs how many are new. In the end it's how much revenue each subscriber type generates. If broadband is generating more revenue than access is losing, life is good.

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