Absolutely horrible company. I strongly suggest no one use this service...even if your in the boonies (which is their targeted demographic). Check the Consumer Protection Agency's website and do a search...you'll see what I mean. Hit their FAP in under a month of service. Was charged an exorbitant amount for terrible connection (to them it was always the weather). Absolutely rude costumer service. Honestly, I'm surprised their still in business. Wouldn't recommend this company to an enemy lest I be charged with tortue...lol.
I feel your pain dude, I had WB, they told me nothing of a cap when I singed up, and every time I called it was bad weather(on a bright sunny day?!?!?!) if it was ok weather it was my router OR there was bad weather in Canada(WTF?!@?!?) and Canada was only after we unplugged our router.
Thankfully now I am on an un-caped WISP, and I love it.
