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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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doopstr

join:2004-11-12
Hightstown, NJ

Number Porting Success/Failure to new Providers

Please post your number porting success/failures to other providers.
I'm thinking of switching to Vonage but want to know if there will be an issue porting my number.

Mediocrates

join:2008-05-27
Raleigh, NC

I did precisely that last year. Albeit it's a slow process it came off w/o a hitch.


trburkholder

join:2001-05-24
Bristol, CT

reply to doopstr
In the process of porting form CallVantage to VOIPo. Ordered it on April 20 and they allege the number will be ported on May 11 which is a ridiculously long time.

I'll update this and let people know if it worked.


watts3000

join:2002-01-21
Birmingham, AL

2 edits

Not to hijack your thread but trburkholder what do you think of voipo mainly call quality, and e911? I was going to use them but I was a little leary of them imo they've not really been in business long enough


bshelly
Premium
join:2002-02-17
Hickory, NC

1 edit

reply to trburkholder
I have the same CallVantage>VOIPo port date of May 11. I don't understand why it takes AT&T so long to release numbers from CallVantage. It just gives me one more reason to hate the new AT&T. VOIPo may be new, but their service and willingness to help is outstanding.

I will NOT miss my AT&T bill. Good riddance to the Death Star!



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

reply to doopstr
I started the port process to at&t wireless on 04/23 and after several problems where CallVantage rejected the port request without providing a reason, an at&t wireless manager was finally able to confirm a couple of days ago that the port will take place on 05/05. I will update this post if that does not happen.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com



qsg1049
Just Fix It
Premium
join:2003-05-19
Crystal Lake, IL

reply to doopstr

said by doopstr:

Please post your number porting success/failures to other providers.
My port from CV to Vitelity went without a hitch. I applied on 4/06 and it completed 2 weeks after, 4/20.


NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage

reply to bshelly

said by bshelly:

I have the same CallVantage>VOIPo port date of May 11. I don't understand why it takes AT&T so long to release numbers from CallVantage. It just gives me one more reason to hate the new AT&T. VOIPo may be new, but their service and willingness to help is outstanding.

I will NOT miss my AT&T bill. Good riddance to the Death Star!
They like to hold onto the account for as long as they can for billing credit/debit purposes. Voipo processes the requests right away.


nightwalker
Nightwalker

join:1999-08-07
Chicago, IL

1 edit

reply to doopstr
Port Pending to CallCentric.

Apr 24, 2009 02:31 PM | Customer service
Your porting order has now been placed. Callcentric is currently waiting for a confirmed porting date on your order. Once we receive a confirmed porting date you will be updated.

Apr 29, 2009 08:44 AM | Customer service
We have received a porting date for your number(s). Your number(s) are expected to port on 05/07/2009.

13 calendar days (9 business days)
--
»www.reverse.net


jk60543

join:2002-07-04
Oswego, IL

reply to qsg1049
I ported my CallVantage number to an AT&T POTS line. I placed the order on 04/27/09 and the porting was completed one week later on 05/04/09.

Now the DSL line has not been seen yet (LOL).


digital_home

join:2006-05-02
Edison, NJ

reply to doopstr
I ported my CallVantage number to Optimum Voice without any problems. Took about 2 weeks for them to do it.


trburkholder

join:2001-05-24
Bristol, CT

reply to trburkholder
VOIPo has told me that AT&T moved the port date back to May 14. We'll see if it actually happens then.



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

4 edits

reply to doopstr
About midday today I activated a new AT&T Wireless phone with a number ported from CallVantage. It required manual intervention by an at&t Wireless manager to make it happen evan though the LNP status showed that the port was complete:

Port Results

Your number has successfully been ported to AT&T.
Your port status is: Complete
At this time both the CallVantage line and the AT&T Wireless line are still active using the same number. Since the switchover happened I have still received calls (and can make outgoing calls) on both services. The CallVantage Disconnecting Your Service FAQ implies that the billing for the CallVantage line should be stopped automatically, but does not say anything about stopping the actual service.

AT&T CallVantage®
Disconnecting Your Service
What if a customer wishes to move their current AT&T CallVantage number to a different AT&T service or to another service provider?

The customer notifications list the various AT&T services that customers may qualify for if they prefer to stay with AT&T (not all services are available in all areas). The best way to transfer to a different AT&T service is to contact AT&T customer care. If a customer wishes to switch to a different service provider, they should contact that service provider. Once they place the order for new service, the company will contact AT&T to transfer the customer’s number to the new service. AT&T CallVantage billing will stop the day the customer’s number is moved to the new service.
I will give it another day to see if the service is also stopped automatically (as I was verbally informed would happen) or if (like every other aspect of this number transfer process) it will require manual intervention by an at&t manager to actually make it happen.


Update 05/06/2009:
I was on the road from ~06:00 until ~18:00 today, and when I got back the DVG-5102S was showing both lines as inactive. The CallVantage web site now also does not accept my login credentials. Looks like my CallVantage service is gone.

In summary, it took 13 days and a couple of at&t Wireless management interventions to get my CallVantage number completely ported to at&t Wireless.

Now I have to play the waiting game for at&t Wireless to wrap up the beta testing and make their MicroCell service officially available.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com

MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:4

reply to doopstr
ported from CV to U-verse Voice, twice. Both times were trouble-free, on time on the day of install.


camattin

join:1999-08-15
Kernersville, NC

reply to doopstr
I submitted my order on 4/29, got the confirmation email from phonepower that the port should happen on 5/14, so just a little over 2 weeks from start to finish. Let's hope it happens on schedule.


tpalik

join:2002-09-27
Redmond, WA

reply to doopstr
I am in the middle of two ports from CV : my home line is going to CallCentric and my low use business line to InPhonex. Neither has provided a date for the port yet. Can anyone comment on how long it took from the time they sent the authorisation to start the port to the date when they were given a date for the port to complete ?



NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage

said by tpalik:

I am in the middle of two ports from CV : my home line is going to CallCentric and my low use business line to InPhonex. Neither has provided a date for the port yet. Can anyone comment on how long it took from the time they sent the authorisation to start the port to the date when they were given a date for the port to complete ?
Each of mine (2) took approx 2 weeks to complete from start to finish.

tpalik

join:2002-09-27
Redmond, WA

said by NY Tel:

said by tpalik:

I am in the middle of two ports from CV : my home line is going to CallCentric and my low use business line to InPhonex. Neither has provided a date for the port yet. Can anyone comment on how long it took from the time they sent the authorisation to start the port to the date when they were given a date for the port to complete ?
Each of mine (2) took approx 2 weeks to complete from start to finish.
I was actually thinking just of the time between initiating the port and getting the date when the port would be completed. For me now it is three days since my request to port was acknowledged but still don't have a date for completion provided.


NY Tel
Premium
join:2004-04-09
Smithtown, NY
kudos:3
Reviews:
·AT&T CallVantage

said by tpalik:

said by NY Tel:

said by tpalik:

I am in the middle of two ports from CV : my home line is going to CallCentric and my low use business line to InPhonex. Neither has provided a date for the port yet. Can anyone comment on how long it took from the time they sent the authorisation to start the port to the date when they were given a date for the port to complete ?
Each of mine (2) took approx 2 weeks to complete from start to finish.
I was actually thinking just of the time between initiating the port and getting the date when the port would be completed. For me now it is three days since my request to port was acknowledged but still don't have a date for completion provided.
Entirely too soon to expect anything. Once the carrier releases your number, the receiving carrier has to wait 18 hours before they actually "take the number" so first your present new carrier has to submit the paperwork to your present company. The present company has to release your number and agree to let you port it.

Then once your new company receives the notification that the number is theirs for the taking, they initiate the query to the SS7 database to re-route all incoming calls from the "world" to now direct incoming calls to your carrier. Once the call appears at your carriers front door, they then associate it with your terminal adapter and poof! like magic, you get your calls.

Sounds simple? It actually is but everything has to be in alignment for it to work. My guesstimate is your port will complete after 8 days. You owe me a beer if I am right....lol

bshelly
Premium
join:2002-02-17
Hickory, NC

reply to doopstr
My port date was right on target going from CV to VOIPo (5/11). It went flawlessly and so far, so good. No complaints from anyone in the household.


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