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Forums » Equipment Support » Hardware By Brand » Motorola » issue with my new DCX 3400 HD-DVR
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How to access an SB5101 modem? »
« SB5120 issue. Guys/Gals tell me i'm not crazy  
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Goliath

join:2007-01-19
Easton, PA
·RCN CABLE

issue with my new DCX 3400 HD-DVR

i just got the new DCX 3400 DVRs (3 of them) and im having an issue.

i have mine connected to my sony kdl32nl140 hdtv via a HDMI cable and all i see is a green screen with no picture. i hear the audio of the channel that its tuned into in the background, but for video all i get is a green screen.

i have noticed one thing though, when i unplug the HDMI cable and re-connect it to the STB i get picture for about 20 seconds then it goes back to the green screen.

* a couple of other notes:

i have another tv (sony XBR6 52 inch) in my main living room with the DCX 3400 HD-DVR and no issues with that tv, the issues are in my bedroom and my sons room (both tv's are the kdl32nl140). could there be a firmware issue? or an HDMI issue?

i also had the older DCH DVR's prior to getting the new DCX models, and i had no issues.

ajwees41
Premium
join:2002-05-10
Omaha, NE

1 edit
this area is for modems beter place to place to post is in your providers forum. have you tried switch boxes and cables with the one that works?
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Forums » Equipment Support » Hardware By Brand » MotorolaHow to access an SB5101 modem? »
« SB5120 issue. Guys/Gals tell me i'm not crazy  


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