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| reply to fifty nine
Re: Verizon & place-shifting It's all about the end user experience. Comcast tried very hard to deliver a good product here in Henrico Virginia, even setting up a dedicated support call center a few years back. But people still jumped ship when FiOS was deployed.
I had Comcast and switched to Verizon FiOS, so did all of my neighbors. Everyone says the same thing, the Menu Guide, the Picture quality, Channel selection, the Internet speed/consistency is better. Finally got HD PPV in my area thanks to FiOS, comcast will still not provide that in this area.
It's word of mouth and end user experience, and how the product is delivered.
Looking at and Displaying a bunch of technical charts, notes, graphs is nice i suppose, but if the user sitting in there home is not happy, then it's useless. | |
| Exactly. It's all about the end user experience.
I have cable and for the most part it's fine, because I use TiVo and not their crappy DVRs. | |
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