crazyroach
join:2006-06-26
Orem, UT
| reply to crazyroach
Re: Why do Mstar / Prime time communications suck so much?
So I decided to give them a call and ask about the issue. The person I talked to today said that the "level 2 tech" is apparently the same people out in the field installing the boxes. I wasn't home when it was "installed" but my wife didn't speak highly of the person that "installed" the STB.
I quote the "installed" because all they did was unplug the old box and put the new one in place. If this is the guy I am waiting for to tell me more information, I am screwed. Might as well cancel now.
When I called the CSR told me that they have no information on the new STB. That they should in the next few weeks. Watching tv last night was painful. Video was stuttering and audio didn't always sync.
I have been searching on which is better dish network or direct tv. I would much rather go through them at this point. I will give "level 2" a chance before the cancellation. |
