 kdpo1990
join:2005-06-02 Bradenton, FL | reply to dmolavi Re: Two year customer coming up on renewal...
don't waste your time. in 3 years with VT i've tried it all. |
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  Nate425 Premium join:2005-02-03 Charlottesville, VA clubs: | reply to dmolavi what ports do you have forwarded to it right now? |
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  dmolavi Premium join:2005-04-11 Sewell, NJ | reply to Nate425 not yet. if i have time tonight, i will. |
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  Nate425 Premium join:2005-02-03 Charlottesville, VA clubs: | reply to dmolavi Sorry if I missed this earlier, but did you put it in the DMZ just for testing? |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to CajunWon i can't put it in front of my router. my router is an Actiontec FiOS router using MOCA (co-ax). It is on it's own LAN segment behind the Actiontec though, not sharing it with any of the other PCs. The only other thing I can think of is to put it in the DMZ, but I'd rather not... -- NukedGallery.net TheMolavis.com |
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  CajunWon
join:2005-12-30 Cary, NC
·ViaTalk
| reply to dmolavi just for grins -put the 211 in front of your router to test the "hello" effect. Remember to reset the modem, set the rated upload limit (drl?) i forget the field but accessible through the 'welcome' ui -set to 10% above your advertised upload rate. Last do a soft reset. Takes 5 minutes & couldn't hurt. |
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  dmolavi Premium join:2005-04-11 Sewell, NJ | reply to kdpo1990 ah hell, all good things must come to an end. the "hello, hello" problem is back... |
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 kdpo1990
join:2005-06-02 Bradenton, FL
| reply to VTLucas said by VTLucas :Hi, The activation fee is only going to show up if someone is receiving equipment from us. If you signed up BYOD and have never contacted us to receive equipment, then you shouldn't ever see the 29.95 activation fee. Also, we've worked with some other customers that also use the AC-211, and the multiple hello / incoming audio delay on pick up can sometimes be resolved by changing the adaptive jitter buffer setting in the device to half of the default (I believe the default is 100ms, but I can't remember off the top of my head). I can't guarantee this is going to be a fix for everyone that has the issue, but it's worked multiple times in the past for people with that box, and at the very least it's worth trying if this issue has been a continual annoyance. _lucas didn't help me |
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  dmolavi Premium join:2005-04-11 Sewell, NJ | reply to TJ_in_IL if everything keeps up the way it has been for the past few days, yes. |
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  TJ_in_IL
join:2006-06-10 Winthrop Harbor, IL | reply to dmolavi Sounds like a renewal is in order? |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to dmolavi two days and still going strong. man, i wish i heard of this tweak 2 years ago - it would have saved my ears from the nagging of my wife...  -- NukedGallery.net TheMolavis.com |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to dmolavi said by dmolavi :damn, wish i saw this last night. i'll give it a try tonight. oooh, so far so good. we'll see if it keeps up thanks for the tip -- NukedGallery.net TheMolavis.com |
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  dmolavi Premium join:2005-04-11 Sewell, NJ | reply to VTLucas damn, wish i saw this last night. i'll give it a try tonight. |
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  VTLucas
join:2008-08-13 Clifton Park, NY
| reply to dmolavi Hi,
The activation fee is only going to show up if someone is receiving equipment from us. If you signed up BYOD and have never contacted us to receive equipment, then you shouldn't ever see the 29.95 activation fee.
Also, we've worked with some other customers that also use the AC-211, and the multiple hello / incoming audio delay on pick up can sometimes be resolved by changing the adaptive jitter buffer setting in the device to half of the default (I believe the default is 100ms, but I can't remember off the top of my head). I can't guarantee this is going to be a fix for everyone that has the issue, but it's worked multiple times in the past for people with that box, and at the very least it's worth trying if this issue has been a continual annoyance.
_lucas |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to dcurrey said by dcurrey :Check your transactions. Look under legacy invoice. Should show up if you paid it. i'm gonna go w/ CajunWon's statement that in the chaos of SR's collapse, VT was waiving activation fees. I seem to recall that being a big selling point for VT at the time. -- NukedGallery.net TheMolavis.com |
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  dcurrey Premium join:2004-06-29 | reply to dmolavi Check your transactions. Look under legacy invoice. Should show up if you paid it. |
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  CajunWon
join:2005-12-30 Cary, NC
·ViaTalk
| reply to dmolavi Just saying a PAP2 may not resolve your issue. Switching providers also may not resolve your issues.
Call VT and have them look at your latency reading to the AC-211 -they measure it every 10 seconds. My AC-211 had better latency readings than the SPA when behind the router. THe AC-211 had 450ms and the SPA had up to 1500ms latency. |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to CajunWon I have FiOS, with coax coming into the Actiontec, so it can't go in front of that. I do have the AC-211 on it's own LAN segment behind the Actiontec. -- NukedGallery.net TheMolavis.com |
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  CajunWon
join:2005-12-30 Cary, NC
·ViaTalk
1 edit | reply to dmolavi Just for grins, place the AC_211 in front of your router. Last month, found that my router was introducing WAF damaging latency, so placing in-front of the router has resolved all my issues. More recently I acquired a (NAized) SPA-2102NA which experienced the same router induced latency. I now have it in front of the router and have zero issues & WAF instantly restored. I placed my router WANIP into the ATA DMZ which makes the ATA invisible to my router allowing unfiltered internet traffic. I have great VoIP quality, no double NAT to impede p2p, all is good. I'm told that Firmware 5.2.5 required to allow SPA to manage memory properly in router mode using DMZ, all I know is it works.
btw:My AC-211 still works fine, just wanted more line#2 options offered by the SPA-2102NA. Time to sell my Innomedia as I don't need 3 ATAs.
edit: no, we paid no activation fee to VT during the weeks following SR collapse. |
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  dmolavi Premium join:2005-04-11 Sewell, NJ
·ViaTalk
·Verizon FIOS
·Comcast
| reply to dcurrey honestly, i can't recall if we paid an activation fee or not. it's been 2 years, my brain isn't *that* good. hopefully Brendan can chime in on this. -- NukedGallery.net TheMolavis.com |
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