We got some news! Slow Web Page Loading in AT&T U-verse http://www.dslreports.com/forum/r22349614 en Thu, 10 Dec 2009 09:17:45 EDT Thu, 10 Dec 2009 09:17:45 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23439913 anon : Yes, the problem is with the RG becoming overloaded with bursts of DNS requests. I think the DNS caching varies by OS, and so I've seen the problem show up more harshly on our Macs vs the Windows machines.

But the problem is definitey with the ATT RG.]]> http://www.dslreports.com/forum/remark,23439913 Fri, 04 Dec 2009 19:42:39 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23413057 nwrickert :
What program is running that updates the dns servers?
I don't think the problem is with the AT&T dns servers. It's more likely that there is a problem with the DNS service on the RG
--
AT&T Uverse; Zyxel NBG334W router (behind the 2wire gateway); openSuSE 11.0; firefox 3.0.15]]> http://www.dslreports.com/forum/remark,23413057 Mon, 30 Nov 2009 09:15:17 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23412906 kcir60 : What program is running that updates the dns servers? I have had the same problem with my internet connection on U-Verse since its installation. Complained to tech support twice but problem still exists. Web pages load slowly or I get the error message server not found. Its getting old. When I still had dsl at half the speed, it worked 100% better. Advertised download and upload speeds are right where they are supposed to be. Any information pointing me in the right direction for a fix would be greatly appreciated.]]> http://www.dslreports.com/forum/remark,23412906 Mon, 30 Nov 2009 08:40:56 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23322227 HouseFinch :
said by nwrickert See Profile :

That is being set by some software (or maybe a virus) on your system.
You are right. It turns out that I run Dynamic DNS updater service on my computer, after uninstalling this service, the DNS setting are no longer touched.

Thanks for the heads up. ]]> http://www.dslreports.com/forum/remark,23322227 Tue, 10 Nov 2009 19:04:23 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23321859 nwrickert :
What's interesting is when I check my DNS settings of Ethernet or Wireless connections
Somehow, they were set to
"Use the following DNS server addresses"
Preferred DNS server: 216.145.35.35
Alternate DNS server: 216.146.36.36
That is being set by some software (or maybe a virus) on your system.
--
AT&T Uverse; Zyxel NBG334W router (behind the 2wire gateway); openSuSE 11.0; firefox 3.0.15]]> http://www.dslreports.com/forum/remark,23321859 Tue, 10 Nov 2009 17:45:49 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23321716 anon : I tried similar things as many of you suggested, and got similar results as comet52. That is, manually changing DNS server IPs not quite fixed it, but only got about 5 minutes boost, then slowness came back.

I have a 3800HGV-B RG, software: 5.29.105.94
My computer running XP Pro connects to RG in one of two ways
(1) By wire, connects to RG's lan port directly, or
(2) By wireless, connects to my local router, which in turn connects to RG as a DMZ client(DMZplus Enabled)

RG always reports using DNS (Broadband Link -> Details)
68.94.156.1
68.94.157.1

I also change my local router to manually set DNS to
68.94.156.1
68.94.157.1

What's interesting is when I check my DNS settings of Ethernet or Wireless connections
Somehow, they were set to
"Use the following DNS server addresses"
Preferred DNS server: 216.145.35.35
Alternate DNS server: 216.146.36.36

I thought I had accidentally configured it before, so I changed them to
68.94.156.1
68.94.157.1

then my webpage loading got a boost
then after few minutes, the slowness came back
I checked the network connection setting again
the DNS magically reverted back to
216.145.35.35
216.146.36.36

No matter how many times I change to correct settings, reboot, or even use automatic DNS, on wire or wireless interface, both network connections will eventually and stubbornly change back to
216.145.35.35
216.146.36.36

I am pretty sure it's DNS with 216 associated with slow page loading or failed DNS lookup.

Believe or not, both RG and my local router still reports using DNS servers
68.94.156.1
68.94.157.1

Looks like RG is somehow changing my computer's DNS setting, but is that possible? Have you guys seen similar things?]]> http://www.dslreports.com/forum/remark,23321716 Tue, 10 Nov 2009 17:21:19 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23320983 comet52 : I have this problem too. This past weekend it started to get much worse. As of now I can barely get pages to load sometimes, the stall just becomes permanent. Sometimes they partially load with a lot of garbage on the page, something that didn't happen before the past weekend. No major changes were made to the computer.

I discovered this thread in the course of trying to solve the problem, and instituted the dns fix, and later put opendns on in another effort. In both cases, I got a temporary boost, about 5 minutes or so of real fast surfing before it bogged down again.

I'm running XP and using Opera and Firefox, both browsers have the same problem. AT&T tech tried playing with my rg and again, I got the temporary boost then back to bogged down. Clearing all cache, cookies, etc. out of the browsers seems to give the same temporary boost, but none of the fixes seems to last more than a few minutes, just surf a few pages and I'm back to waiting, hitting reload over and over, etc.

So I'm wondering if there's anything else I can try? I'm getting close to dropping Uverse as I don't see what else I can do and I am tired of living with this and now that it's gone from a constant annoyance to a major headache I'm about out of patience.

If you have any suggestions please send them along, thanks.]]> http://www.dslreports.com/forum/remark,23320983 Tue, 10 Nov 2009 14:57:05 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23291184 bclbob : ]]> http://www.dslreports.com/forum/remark,23291184 Wed, 04 Nov 2009 15:01:07 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23291177 bclbob :
said by nwrickert See Profile :

The DNS record for www.cnn.com has a TTL of 150 seconds. So caching that record on the DNS server doesn't help a lot. That's probably why it was slower.
No. I just did another test - I set the timeout to 60 seconds for the query.

Then I started the loop for www.cnn.com, it runs without issue until I start a loop for www.yahoo.com in parallel. As soon as I start that one, the www.cnn.com hangs until the 60s timeout.]]> http://www.dslreports.com/forum/remark,23291177 Wed, 04 Nov 2009 15:00:10 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23289580 nwrickert : The DNS record for www.cnn.com has a TTL of 150 seconds. So caching that record on the DNS server doesn't help a lot. That's probably why it was slower.
--
AT&T Uverse; Zyxel NBG334W router (behind the 2wire gateway); openSuSE 11.0; firefox 3.0.14]]> http://www.dslreports.com/forum/remark,23289580 Wed, 04 Nov 2009 10:37:26 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23289386 bclbob : Aha ... that was a good idea!

I wrote a quick shell script that does 500 DNS queries using the unix "host" command to look up a host name. So I ran it against www.cnn.com and www.yahoo.com.

No problems.

Then I ran both of the scripts in parallel. The script querying www.cnn.com is hanging on requests. Hangs a lot for 5-10 seconds at a time. Strangely the www.yahoo.com one does not hang at all, not I just tried www.chicagotribune.com and its the same deal as yahoo. So it seems partly related to the host name being looked up.]]> http://www.dslreports.com/forum/remark,23289386 Wed, 04 Nov 2009 10:10:52 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23260386 cathyy : I certainly have this problem! Not surprisingly, I use a Mac. Frankly it sucks. My Internet speed is good...except for the 90% plus packet loss at the first three hops.]]> http://www.dslreports.com/forum/remark,23260386 Thu, 29 Oct 2009 12:39:47 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23218217 Ken :
said by UResearch :

I will say it one more time, if your using a UVerse RG, the problem is there. Some MAY not see the issue as much if there is a light load. The heavier the load, the more obvious the issue.
Your explanation is quite possible, but is there some way to test this? Is there an easy way to perform 500 DNS lookups in quick succession? If so then everyone could check to see if they have the problem or not.]]> http://www.dslreports.com/forum/remark,23218217 Wed, 21 Oct 2009 12:06:17 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23217680 bashful9999 : This topic has once again un-stickied itself. Can someone please re-sticky it?]]> http://www.dslreports.com/forum/remark,23217680 Wed, 21 Oct 2009 10:52:04 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23217619 anon : Nice to see someone else dug into this a little more! Seems that some other people feel for w/e reason their RG is above this issue and not affected by it, though it affects all 2Wire RGs. I tried to explain several months back from my research some of the 2Wire RGs issues, and why it happens, the cause and how it can be fixed. Now all I see is posts blaming certain operating systems, heh.

I will say it one more time, if your using a UVerse RG, the problem is there. Some MAY not see the issue as much if there is a light load. The heavier the load, the more obvious the issue. If you do some testing though, it is easy to see there is an issue, even under a light load. It is also possible about some people have forgot what normal is and taken the issue as normal. Heavier loads can cause errors and broken webpage loading, where lighter loads may just have a small delay in the loading that is still able to correct itself. Again, do some proper testing ;)

Again ATT, what gives?]]> http://www.dslreports.com/forum/remark,23217619 Wed, 21 Oct 2009 10:45:14 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23217632 nwrickert : A general comment on this issue.

When U-verse was installed here, I connected my router and put it in DMZ mode. My plan was to then look at the DNS settings on the RG, to see if I could set them suitably and dispense with my router. Regrettably, there are not DNS settings on the RG, leaving me no choice but to continue using a router.

In my experience, router DNS support is mostly pretty crappy.

There's one computer used here, that is provided and configured by an employer. It makes over 500 DNS requests on startup, and most of those requests result in failure (they are to private names on the employer site). That puts a load that router DNS seems unable to handle. My speedstream 5861 rebooted. When I tried a Westell 2200, that did not reboot but the DNS function would sometimes hang and could only be fixed with a reboot. A Westell 327 rebooted. A Belkin wired router hung, and had to be rebooted to allow internet access.

I fixed the 5861 problem by configuring its DHCP server to give out specific DNS servers, instead of giving out its own IP address as DNS server. An SMC router actually worked, because it's DHCP does give out the DNS servers instead of giving out its own address. My current router can be configured to give out the DNS server name instead of its own address (and I have it configured that way).

The basic problem is that DNS service provided by a router is intended only for light use, and usually cannot withstand heavy use.

I can understand why AT&T might be reluctant to allow DNS configuration in the RG. The RG has to provide DNS support for the STB, so AT&T wants DNS to be such as to make the STB reliable. But, in my opinion, there should at least be an option for the RG to give its clients the ISP dns servers directly, in place of acting as its own DNS server.
--
AT&T Uverse; Zyxel NBG334W router (behind the 2wire gateway); openSuSE 11.0; firefox 3.0.14]]> http://www.dslreports.com/forum/remark,23217632 Wed, 21 Oct 2009 10:43:24 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23217232 anon : I had this problem forever on U-verse, never knew about these solutions. I finally gave up and switched back to comcast when I determined that the 2wire was recording all dns hits and counts to its rom (datamining) and DoS'ing itself.]]> http://www.dslreports.com/forum/remark,23217232 Wed, 21 Oct 2009 09:40:51 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23174111 mjwise : I have noticed the problem on a Windows 2003 Server machine via Ethernet and a Windows XP netbook via wifi. I have another computer running Windows 2000 but I don't use it enough to access the Internet to notice it or not. It's weird, because I never had the problem until about 2 months ago, and it just got steadily worse and worse (yes, the RG has been reset in those two months).]]> http://www.dslreports.com/forum/remark,23174111 Mon, 12 Oct 2009 23:11:59 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23170736 MyDogHsFleas : Were you asking me? I Windows XP SP3, Windows 7, and Linux (Fedora). I've never seen the problem, I don't think. I even tried hardcoding the DNS IP addresses to see if it made a difference, and I didn't notice any. ]]> http://www.dslreports.com/forum/remark,23170736 Mon, 12 Oct 2009 12:40:39 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23170159 dave006 : What version of Windows are you running?

I have a mix and only an old laptop running Windows XP SP2 does not have the problem with the DNS cache in the RG. All of the others benefit from hardcoding the AT&T Anycast DNS servers directly.

The other Windows machines are Windows 7 except for one with Vista SP 1 that is used for product testing.

Dave]]> http://www.dslreports.com/forum/remark,23170159 Mon, 12 Oct 2009 10:52:26 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23169175 anon :
said by MyDogHsFleas See Profile :

1) Lots of people (like me) don't have any such problem. It seems to be limited to specific kinds of PCs or OSes.
Three Windows PCs and four Macs in the house. All have the same problem unless I hardcode the DNS. I honestly don't care as all work fine. But it's strange they can't fix it.]]> http://www.dslreports.com/forum/remark,23169175 Mon, 12 Oct 2009 07:48:42 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23168491 MyDogHsFleas :
said by mjwise See Profile :

I recently switched to OpenDNS because DNS searches through the RG had gotten to the point that they were failing about 15-20% of the time. It's really embarrassing that AT&T can't fix such a basic problem with their service.
FYI:

1) Lots of people (like me) don't have any such problem. It seems to be limited to specific kinds of PCs or OSes.

2) OpenDNS has nothing to do with it. You could also simply hardcode the AT&T DNS server IP addresses in your PCs and get the same effect. ]]> http://www.dslreports.com/forum/remark,23168491 Sun, 11 Oct 2009 22:09:40 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23167607 mjwise : I recently switched to OpenDNS because DNS searches through the RG had gotten to the point that they were failing about 15-20% of the time. It's really embarrassing that AT&T can't fix such a basic problem with their service.]]> http://www.dslreports.com/forum/remark,23167607 Sun, 11 Oct 2009 17:39:16 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23103086 fleish :
It's pretty sad this is still a problem. FWIW, I've also tested non-uverse 2wire boxes on a friend's dsl line and found the same problem to exist there. And it's not necessarily a mac-only issue - if you fire enough requests at it from the cmdline of a linux box you can easily DOS the DNS proxy on the 2wire box. It'd be nice if AT&T would step up for a change before this problem has it's 1 year anniversary in a few months.
]]> http://www.dslreports.com/forum/remark,23103086 Tue, 29 Sep 2009 18:11:06 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23099872 rick92 : I am doing it for the dns and your idea worked thanks again!]]> http://www.dslreports.com/forum/remark,23099872 Tue, 29 Sep 2009 09:42:23 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23094607 gdm : You doing it just for the DNS correct? You shouldn't enter anything for the IP information.

How are you trying to access the two wire?

Typing home, 2wire or 192.168.1.254 into your browser?

One other thing is I'd try clearing your browser cache.]]> http://www.dslreports.com/forum/remark,23094607 Mon, 28 Sep 2009 11:18:27 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23094532 rick92 : I am hard coding 68.94.156.1 and 157.1 into the tcp ]]> http://www.dslreports.com/forum/remark,23094532 Mon, 28 Sep 2009 11:05:21 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23094354 gdm : What numbers are you hard coding? You only need to hard code the DNS numbers that's it.]]> http://www.dslreports.com/forum/remark,23094354 Mon, 28 Sep 2009 10:21:02 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23094282 rick92 : when I do the hard coding I can't get access to the gateway with firefox or ie says site not found, what am I doing wrong?]]> http://www.dslreports.com/forum/remark,23094282 Mon, 28 Sep 2009 10:04:00 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23085095 gdm : Don't post in this thread for help. It's just an alert thread. Look at the top of the forum for the sticky on how to contact tier2 agents.]]> http://www.dslreports.com/forum/remark,23085095 Fri, 25 Sep 2009 23:06:47 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23085060 warrier : since about a month my internet file download has come to a crawl speed -so has the web pages. the strange part of this is that early in the day it is around 300kb while it drops to about 20k by around 5pm (I'm in california).

my email (both yahoo & MS exchange) takes for ever to refresh

talked to ATT&T techs - flushed DNS, hardcoded the DNS to 68.94.156.1 & ---157.1 with no luck

my signal strength is excellent

looked at my system setup - it is claimed to be around 3Mb

Any help is appreciated

-warrier]]> http://www.dslreports.com/forum/remark,23085060 Fri, 25 Sep 2009 22:56:30 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23053247 scooby :
said by cp87 See Profile :

Excuse me if this is a stupid question.

I've added the AT&T DNS servers (68.94.156.1 & 68.94.157.1) to my Macbook and am still experiencing issues. Does that mean that the DNS issue is not what is causing my problems?
Are you still getting 192.168.1.254 as a DNS server? I had to make some change to tell my wife's macbook to ignore DNS servers from the DHCP server and use the specified servers for it to work properly.]]> http://www.dslreports.com/forum/remark,23053247 Sun, 20 Sep 2009 07:28:32 EDT Re: We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,23052872 cp87 : Excuse me if this is a stupid question.

I've added the AT&T DNS servers (68.94.156.1 & 68.94.157.1) to my Macbook and am still experiencing issues. Does that mean that the DNS issue is not what is causing my problems?]]> http://www.dslreports.com/forum/remark,23052872 Sun, 20 Sep 2009 01:25:16 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22993612 gdm : The mod for the forum isn't sure how the thread keeps getting unsticked. We are keeping an eye on it when it drops to resticky it.

If you see it's unsticked PM the Flippant.]]> http://www.dslreports.com/forum/remark,22993612 Tue, 08 Sep 2009 23:08:58 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22993309 Tel : For gods sake, I wish it would get stickied so some folks could quit whining.]]> http://www.dslreports.com/forum/remark,22993309 Tue, 08 Sep 2009 22:09:27 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22986232 mhetterm : And, yet again, this is unstickied - can one of the mods tell us why this keeps happening?]]> http://www.dslreports.com/forum/remark,22986232 Mon, 07 Sep 2009 14:24:04 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22983843 trparky : I've not been having DNS lookup issues for quite some time. Don't know what changed but I can tell you one thing, nothing changed on my computers.
--
Tom]]> http://www.dslreports.com/forum/remark,22983843 Sun, 06 Sep 2009 21:47:18 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22982322 anon : You should give pfSense a run ;)]]> http://www.dslreports.com/forum/remark,22982322 Sun, 06 Sep 2009 15:33:54 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22981723 FastAttack : at me to the list..

annoying as hell.. i might have to get my linux box to do all the dns'ing here :\]]> http://www.dslreports.com/forum/remark,22981723 Sun, 06 Sep 2009 11:22:53 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22981480 anon : Probably because ATT and 2Wire have no plans to correct this issue. They apparently feel the workaround is a sufficient fix, so why keep beating a dead horse.]]> http://www.dslreports.com/forum/remark,22981480 Sun, 06 Sep 2009 10:02:36 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22957161 mhetterm : The other router does its own DNS proxying/caching ... anyway, we're getting off-topic. More to the point - can anyone explain why this keeps getting UN-STICKIED!!]]> http://www.dslreports.com/forum/remark,22957161 Tue, 01 Sep 2009 12:40:15 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22956772 MyDogHsFleas :
said by mhetterm See Profile :

I am running that level as well. I do not see the problem, but I am running behind another router in dmzplus (need the other router for vpn termination from work), so I really shouldn't see the problem.
You would need to hardcode the DNS server IP addresses in your "other router" to bypass the problem. ]]> http://www.dslreports.com/forum/remark,22956772 Tue, 01 Sep 2009 11:16:38 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22955399 anon : Yes. I tried Hard coding DNS to network's TCP/IP and it's loading much faster now.
I found that it's 2wire gateway's problem with DNS info handling.
If you haven't hard coded DNS to TCP/IP, try typing ' ipconfig/all '
at Command prompt. and it will show you that DNS address is same address as gateway's IP.]]> http://www.dslreports.com/forum/remark,22955399 Tue, 01 Sep 2009 05:14:40 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22955345 mhetterm : I am running that level as well. I do not see the problem, but I am running behind another router in dmzplus (need the other router for vpn termination from work), so I really shouldn't see the problem.]]> http://www.dslreports.com/forum/remark,22955345 Tue, 01 Sep 2009 01:40:42 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22954899 MyDogHsFleas : I'm running that level so I assume it's the latest out there. No I do not see the problem. ]]> http://www.dslreports.com/forum/remark,22954899 Mon, 31 Aug 2009 23:09:13 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22952783 sodagreen : Is everyone having this issue running a 2Wire 3800 HGV-B gateway, running firmware. 5.29.105.94?]]> http://www.dslreports.com/forum/remark,22952783 Mon, 31 Aug 2009 16:14:31 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22952095 mhetterm : MyDogHsFleas - I agree completely. Sorry, should have clarified that in my post.]]> http://www.dslreports.com/forum/remark,22952095 Mon, 31 Aug 2009 14:00:37 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22949445 MyDogHsFleas : Just to note once again for the record:

OpenDNS has nothing to do with this problem. Changing your DNS servers to OpenDNS may or may not be good for you, but it does nothing to make this problem better or worse. ]]> http://www.dslreports.com/forum/remark,22949445 Sun, 30 Aug 2009 22:54:48 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22947782 emjayef :
said by mhetterm See Profile :

One thing to note about using OpenDNS - I found that for sites that use DNS-based location balancing (large providers like google, akamai, etc that have servers all over the country/world and direct you to different physical servers), OpenDNS would _sometimes_ direct me to a less than optimal physical server (higher pings, etc) vs the AT&T (hardcoded) DNS servers. I noticed this specifically with gmail and google maps.

YMMV.
Oh, thanks, now you've spoiled my ignorant bliss! :hmm:

On my Linux system, I decided to set it to hard-coded U-verse DNS servers. I forgot, it was still set to DHCP, and I realize that I haven't noticed any timeout problems with using the gateway. It did seem a little sluggish, sometimes, but Firefox on Ubuntu has always been sluggish for me, so I didn't really pay attention.]]> http://www.dslreports.com/forum/remark,22947782 Sun, 30 Aug 2009 16:05:23 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22947564 mhetterm : One thing to note about using OpenDNS - I found that for sites that use DNS-based location balancing (large providers like google, akamai, etc that have servers all over the country/world and direct you to different physical servers), OpenDNS would _sometimes_ direct me to a less than optimal physical server (higher pings, etc) vs the AT&T (hardcoded) DNS servers. I noticed this specifically with gmail and google maps.

YMMV.]]> http://www.dslreports.com/forum/remark,22947564 Sun, 30 Aug 2009 15:04:52 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22947100 emjayef : My two cents... (I'm using XP-pro) - I didn't really notice any slowdowns, but one thing I noticed was that I was getting more than average number of pages not found. I also noticed that many of these would load after retrying. Then, it seemed like some would load with another browser, so I thought it was a Firefox problem, but I found that this wasn't the case.

At first, I thought it was just the nature of the beast. But soon, I suspected something was wrong, and I found these discussions about DNS problems, so I hard-coded the DNS addresses, and I haven't been having this problem.

My wife's computer seemed to have a delay (using IE7), so I hardcoded it for her, too, and it seems like it might be better, although I don't really use it a lot.

Lately, I've been trying out OpenDNS, which seems to be working well, fwiw.
Edit: OpenDNS had no noticeable effect, btw, and is not needed for my setup. I just wanted to try it, and I thought there might possibly be less chance that the hard-coded IP addresses would change, although I don't really know that this is true.]]> http://www.dslreports.com/forum/remark,22947100 Sun, 30 Aug 2009 12:40:22 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22944116 gdm : I did that yesterday with Vista 64, IE 7 and FF 3.5.2 (which is a PITA IMO). I didn't notice any difference hard coding the DNS vs. leaving it on the RG.

I would notice something like that.]]> http://www.dslreports.com/forum/remark,22944116 Sat, 29 Aug 2009 15:43:45 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22943766 MyDogHsFleas :
said by armanie :

Still doesn't make sense why you aren't seeing an issue.
Do you have technical information about what causes the issue, that would allow you to make this assertion that "everyone has it, and if you don't think you do, you just don't notice it" ??

I was assuming, and I believe I even read this somewhere, that it is not a 100% thing by any means. Certain conditions have to exist to trigger it.

It is very hard to believe that a 100%, happens all the time, terrible slowdown in DNS resolutions through the RG's proxy, would have been shipped.

Personally, I'm pretty sure I would notice any sort of slowdown, because I am a very heavy user.

Just to make sure, I've now hardcoded the DNS IP addresses on the PC that I use most. I don't notice any difference at all in web page load times. It was fine before, it's fine now. If I do notice anything I'll report back here. (This PC is running IE8 and Windows XP.) ]]> http://www.dslreports.com/forum/remark,22943766 Sat, 29 Aug 2009 14:15:16 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942056 anon : Hm, nevermind about getting info off the RG then. Still doesn't make sense why you aren't seeing an issue.]]> http://www.dslreports.com/forum/remark,22942056 Sat, 29 Aug 2009 00:38:23 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942051 gdm : I've had service for 19 months.]]> http://www.dslreports.com/forum/remark,22942051 Sat, 29 Aug 2009 00:27:39 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942032 anon : When did you get service? Possible to get a serial & model number off the RG? Revision number? I wonder if they are finally shipping revised RGs with the better hardware.]]> http://www.dslreports.com/forum/remark,22942032 Sat, 29 Aug 2009 00:26:08 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942043 gdm : Not sure let me get it put back up.]]> http://www.dslreports.com/forum/remark,22942043 Sat, 29 Aug 2009 00:25:39 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942034 ILpt4U : Not really contributing to this discussion, but...

Why did this get unsticky-ed again?]]> http://www.dslreports.com/forum/remark,22942034 Sat, 29 Aug 2009 00:21:28 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942021 gdm : I have a standard RG just like everyone else. Trust me I would notice if it were an issue. As others have stated on here they don't have it either.]]> http://www.dslreports.com/forum/remark,22942021 Sat, 29 Aug 2009 00:17:57 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22942009 anon : You sure about that? The last person that I know who said this, when I personally checked to recreate the issue, it was there alrright, they just didn't notice it. I have yet to find a Uverse 2wire RG that does not have this issue. They all work the same.

Do you have a non-standard RG with your service? Are you using hacked firmware? Those are the only way I know of to not have the issue with the RG besides hard coding your dns or using your own router.]]> http://www.dslreports.com/forum/remark,22942009 Sat, 29 Aug 2009 00:14:15 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22938584 gdm : Sorry it's not affecting all users. I haven't had a problem in the 18 months I had service.

I have signed up 8 people with U-Verse in my area and none of them have had issues.]]> http://www.dslreports.com/forum/remark,22938584 Fri, 28 Aug 2009 12:51:22 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22938302 anon : Just because it seems like it is running fine, does not mean it is. This issue affects everyone with u-verse services, it is not hit or miss. The casual user may not notice the interrupts and slow downs in loading, and think it is normal.]]> http://www.dslreports.com/forum/remark,22938302 Fri, 28 Aug 2009 12:09:15 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22938123 MyDogHsFleas :
said by digitaltrade See Profile :

Really we are just expecting a fix by AT&T for a service that isn't working properly. I have a feeling AT&T realizes that the 2wire modems aren't capable of something simple like this and needs to replace a whole lot of hardware.
This is not a critical priority 1 issue. First, most people (e.g. me) are running fine. I don't have any Macs (although I have an iPod Touch which works fine).

Second, there is an easy workaround which completely fixes the problem. Simply hardcode the DNS server IP addresses in your TCP/IP configuration. Done.

If you don't know how to access your TCP/IP configuration and change the DNS server addresses, well, just google a bit and I'm sure someone out there has step by step instructions with screenshots for your operating system. ]]> http://www.dslreports.com/forum/remark,22938123 Fri, 28 Aug 2009 11:24:42 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22938107 MyDogHsFleas :
said by sodagreen See Profile :

As every one's fix seems to be to configure each computer to use open DNS has anyone tried changing the 2wire's DNS server to use open DNS instead of the one assigned by your ISP? If this was tried what were the results? Another thing to consider is if these issues are isolated to a specific region.
The fix is to hardcode a DNS server IP address into the computer, rather than using the gateway as a DNS proxy. It has nothing to do with AT&T's DNS servers vs. anybody else's. ]]> http://www.dslreports.com/forum/remark,22938107 Fri, 28 Aug 2009 11:21:02 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22937953 digitaltrade : Really we are just expecting a fix by AT&T for a service that isn't working properly. I have a feeling AT&T realizes that the 2wire modems aren't capable of something simple like this and needs to replace a whole lot of hardware.]]> http://www.dslreports.com/forum/remark,22937953 Fri, 28 Aug 2009 10:49:07 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22937828 sodagreen : As every one's fix seems to be to configure each computer to use open DNS has anyone tried changing the 2wire's DNS server to use open DNS instead of the one assigned by your ISP? If this was tried what were the results? Another thing to consider is if these issues are isolated to a specific region.]]> http://www.dslreports.com/forum/remark,22937828 Fri, 28 Aug 2009 10:28:46 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22927238 mhetterm : I am wondering this too - please re-sticky.]]> http://www.dslreports.com/forum/remark,22927238 Wed, 26 Aug 2009 13:33:44 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22924245 digitaltrade : Why has this been taken down from the sticky yet again? Its is a very frustrating yet common problem that has yet to be officially repaired by AT&T.]]> http://www.dslreports.com/forum/remark,22924245 Tue, 25 Aug 2009 21:57:47 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22920809 gdm : You can't get a different modem. The 2wire is the only one that works for U-Verse. You could get a third party router and stick the IP of your third party router in DMZ+ mode. Code the DNS in that for your PC equipment.]]> http://www.dslreports.com/forum/remark,22920809 Tue, 25 Aug 2009 11:10:05 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22920560 anon :
said by mibrnsurg See Profile :

If you are having any slow page or graphic loads, would be good to hard code into Macs and PCs, overrides any other DNS setting, so no need to do router. W/Macs a little different than PCs from what I've read. ;)

Chris
Since my laptops are used too many places, the hard-coded DNS would be a constant hassle. Someone tell me, if I use a different router and/or modem, thus taking the 2wire out of the loop, will that solve the problem?]]> http://www.dslreports.com/forum/remark,22920560 Tue, 25 Aug 2009 10:54:45 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22899051 mibrnsurg : If you are having any slow page or graphic loads, would be good to hard code into Macs and PCs, overrides any other DNS setting, so no need to do router. W/Macs a little different than PCs from what I've read. ;)

Chris]]> http://www.dslreports.com/forum/remark,22899051 Thu, 20 Aug 2009 15:22:19 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22898733 ljpphoto : This forum thread helped me understand a very frustrating problem. I decided not to wait for an AT&T solution so I set the RG to DMZ + and am using an Airport Extreme as our router and wireless device. The load times seem to be faster, but I am wondering if I still need to add the DNS servers to either the Airport Extreme or the individual Macs and PCs?

Thanks for your assistance.]]> http://www.dslreports.com/forum/remark,22898733 Thu, 20 Aug 2009 14:41:37 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22894893 fleish : Bump for anyone on here from AT&T who might be able to provide an update. Maybe this thread subject should be changed to "We haven't got any news since 05/06/09 Slow Web Page Loading" ;)]]> http://www.dslreports.com/forum/remark,22894893 Wed, 19 Aug 2009 21:32:59 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22881165 LeeG23 : SOOO happy I found this thread. I got UVerse about a month ago, with the TOP tier internet, and thought I was going crazy. I have a 2.8GHz dual core iMac over Wifi, and the page loads were KILLING me - speed tests were pretty normal, but page load speeds were horrible. Sometimes they would only half load, or miss images.

Was about to start calling ATT, but figured I'd get a runaround about having a mac, or that my wifi was no good, etc etc, since the speed tests are pretty normal.

Will try hard coding the DNS servers tonight...THANK YOU (in advance!)

This BUG is unacceptable.]]> http://www.dslreports.com/forum/remark,22881165 Mon, 17 Aug 2009 14:20:30 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22866735 mibrnsurg : To hard code the ATT DNS servers in your connections wired/wireless in the lower right corner of your Windows taskbar. Double click the wired (do the wireless one next if installed and active) connection, click 'properties', double click 'internet protocol (TCP/IP)', leave 'obtain IP address' alone. chose 'use the following dns servers' , plug in 68.94.156.1 and then 68.94.157.1, then click 'ok', then 'ok' again and 'close'. For good measure bring up a command prompt and run 'ipconfig /flushdns' then press 'enter', you should be good to go w/o any page load or graphic load problems or 'looking up...' waiting times. ;)

Chris
--
No SD Stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
YRMV IMHO Simply a Uverse user, nothing more]]> http://www.dslreports.com/forum/remark,22866735 Fri, 14 Aug 2009 10:50:13 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22860888 TheUSMALE2 : so how do u hard code the DNS in the PC's, routers ?]]> http://www.dslreports.com/forum/remark,22860888 Thu, 13 Aug 2009 11:53:15 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22817233 texasguy37 : Maybe the link below from the utalk forum will help:

»utalk.att.com/utalk/board/messag···.id=5606]]> http://www.dslreports.com/forum/remark,22817233 Wed, 05 Aug 2009 01:33:30 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22817197 doublea :
said by djrobx See Profile :

Running a router in DMZ mode is probably the simplest method of working around it if you can't hardcode the DNS IPs.

Just remember to hardcode the DNS in your router.
I cant get my linksys wifi g router to work in DMZ+ mode, I guess I should probably ask this in a different thread, but Its rather embarrassing I have tried and to no avail will it work. Also even before I plug in my linksys into the RG occasionally says It has detected another router on my network.... and their is not. I just tell it to not display that message again.

My network consists of

One pc running apachi, no-ip client, filezilla server, and php server wired (windows xp home) (Not in dmz plus mode, I need local access to this machine.)

My main desktop wired (windows 7)

My second desktop wireless (windows 7)

My laptop wireless (win xp pro)

My dads laptop wireless (win xp pro)

Our media PC wired (win xp home) - only use hulu desktop

2 iphones

1 slingbox

1 directv reciver]]> http://www.dslreports.com/forum/remark,22817197 Wed, 05 Aug 2009 01:18:56 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22816850 mhetterm : New folks keep asking about this - not sure why it was unstickied, but it please re-sticky this thread.]]> http://www.dslreports.com/forum/remark,22816850 Tue, 04 Aug 2009 23:44:32 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22792432 djrobx : Running a router in DMZ mode is probably the simplest method of working around it if you can't hardcode the DNS IPs.

Just remember to hardcode the DNS in your router.
--
AT&T U-Hearse
Your funeral. Delivered.
]]> http://www.dslreports.com/forum/remark,22792432 Thu, 30 Jul 2009 23:20:45 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22791836 anon : I also struggled to resolve this problem with ATT support with no success and luckily found this thread. Entering the ATT DNS server IPs in my Mac's Network settings temporarily works around the problem, but is not a workable solution since I need to use different DNS servers when I'm at work vs home.

Today I got through to an ATT Tier 2 support tech who was very knowledgeable, but unfortunately he hadn't heard of the problem and couldn't find any record of it nor a fix. I told him about hard coding the DNS server on the laptop. He said he'd been having a similar problem at home and was going to try it tonight himself!

He said any new firmware would be automatically pushed to the RG and that new builds aren't very frequent. There hasn't been one yet in the year he's been at ATT.

Another workaround may be to set the RG to DMZ+ mode and just set up my own router to hand our DHCP with the correct ATT DNS server IPs.]]> http://www.dslreports.com/forum/remark,22791836 Thu, 30 Jul 2009 21:08:58 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22767125 mhetterm : Still wondering why this thread was un-stickied ...]]> http://www.dslreports.com/forum/remark,22767125 Sun, 26 Jul 2009 02:59:03 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22766133 dave006 :
said by David See Profile :

I thought the other DNS was 68.94.157.1
Yes the suggested pair is 68.94.156.1 and 68.94.157.1 as they sit on different network segments. However, 68.94.156.2 will answer as dnsr3.

Dave]]> http://www.dslreports.com/forum/remark,22766133 Sat, 25 Jul 2009 20:12:17 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22765990 MyDogHsFleas :
said by limpy :

I'm on the 6/1 tier and some pages load like it was dial up!
But... the fix is ridiculously easy... simply put the DNS addresses into the TCP/IP definition on the PC. ]]> http://www.dslreports.com/forum/remark,22765990 Sat, 25 Jul 2009 19:16:48 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22761743 David : and that's with the DNS in the pc? ]]> http://www.dslreports.com/forum/remark,22761743 Fri, 24 Jul 2009 18:15:35 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22761707 anon : The thing is, no one knows when this "permanent fix" will be implemented, 1 month, 3 months, 6 months or if will even work. I'm on the 6/1 tier and some pages load like it was dial up! As it stands now, their high speed internet is not all that high speed and if they don't resolve this issue soon they're going to start losing customers.]]> http://www.dslreports.com/forum/remark,22761707 Fri, 24 Jul 2009 18:08:23 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22761357 David : I thought the other DNS was 68.94.157.1]]> http://www.dslreports.com/forum/remark,22761357 Fri, 24 Jul 2009 16:51:38 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22760806 fleish : I've been fighting with AT&T support on this issue off and on since we got Uverse ~4 months ago. And we're a business account which didn't seem to help much. After 157 minutes on the phone with support yesterday, I was ready to throw in the towel. Can't believe I missed these threads until now.

An easy solution to implement in the faulty 2wire boxes would be to allow them to set alternate or secondary dns servers to be pushed to the dhcp clients. Most all major home network boxes provide this. Our 2wire box (3800HGV-B) seems to know about the 2 sbcglobal dns server ip's (68.94.156.1, 68.94.156.2) ... but doesn't push them to the clients.]]> http://www.dslreports.com/forum/remark,22760806 Fri, 24 Jul 2009 15:05:23 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22760434 David : Well it's not that they are not taking it seriously, the fact that it was reproduceable and they tried one solution and failed already.

I think the next fix they have in mind is going to fix the problem permanently (a firmware revision). ]]> http://www.dslreports.com/forum/remark,22760434 Fri, 24 Jul 2009 13:58:09 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22759891 mhetterm : And, why did this post get un-stickied? It's certainly not resolved ...]]> http://www.dslreports.com/forum/remark,22759891 Fri, 24 Jul 2009 12:26:55 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22758645 anon : ATT and 2Wire need to get of of their collective a$$es and start treating this issue seriously. This problem seems to be getting worse as more people are beginning to discuss this on different forums. I personally have been watching my page loading getting slower and slower and nothing has changed on my connection stats. Matter of fact, I got better performance from my old ATT DSL than I'm getting from Uverse, hard coding DNS has little or no effect. :mad:]]> http://www.dslreports.com/forum/remark,22758645 Fri, 24 Jul 2009 07:58:01 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22757850 anon : I tried setting the DNS to those but not luck for me. I just started getting this problem here in Indiana just last saturday. hopefully they fix it soon. I am paying for the "high speed internet" of course haha]]> http://www.dslreports.com/forum/remark,22757850 Thu, 23 Jul 2009 23:51:51 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22719492 David :
said by digitaltrade See Profile :

Its amazing that something that affects so many users is being essentially ignored. I was trying to be patient but then June passed by without any solution. Any updates?
Got one today, It's a setback.

The code failed the test. When they implemented it, it caused the RG to reboot every 1 to 3 days. So at that point it's back to the drawing board. Now they are looking at addressing this with maybe a firmware revision. No ETA on that one as of yet.

Right now the quick fix for the problem seems to be to hard code the DNS in the PC's, routers and such.

For at&t's anycast DNS the IP's are:

68.94.156.1 and 68.94.157.1.

--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22719492 Thu, 16 Jul 2009 17:46:17 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22713568 digitaltrade : Its amazing that something that affects so many users is being essentially ignored. I was trying to be patient but then June passed by without any solution. Any updates?]]> http://www.dslreports.com/forum/remark,22713568 Wed, 15 Jul 2009 17:12:27 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22710873 vcuares : Any updates yet, I thought it was June, I'm frustrated with AT&T. My openDNS workaround works on my Macbook Air and Mac Pro. However, openDNS screws up my Mac Pro and I can't see other computers in my LAN.]]> http://www.dslreports.com/forum/remark,22710873 Wed, 15 Jul 2009 09:58:08 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22690865 wileyhodges : I'm a new U-verse customer in the past couple of weeks, but I noticed the same problem with slow page loading, as well as the solution using OpenDNS.

I have a 2Wire 2800 HGV-B gateway, running system version 5.29.105.94.

Setting the local DNS servers to OpenDNS on my Macs solves the issue, but I look forward to a system fix.]]> http://www.dslreports.com/forum/remark,22690865 Sat, 11 Jul 2009 11:27:33 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22690863 wassy : I'm waiting too... but I may have a different issue altogether. OpenDNS or not, I notice NO difference.

my issue is usually in Safari (mac 10.5.7) loading a series of bookmark pages, say 10 pages.. the spinning wheel keeps going for quite a while. sometimes it's faster than others..

when opening home page, cnn.com, it's blazing ONLY if Safari already opened. when opening safari for 1st time since reboot, there is a delay, as with all programs accessing the web for whatever reason..

this probably should have been posted in the general section, so I apologize in advance.]]> http://www.dslreports.com/forum/remark,22690863 Sat, 11 Jul 2009 11:27:23 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22685081 kinneyr2 : Yeah frustrating. I switch back and forth from OpenDNS just to see if the fix has been implemented. :(]]> http://www.dslreports.com/forum/remark,22685081 Fri, 10 Jul 2009 10:14:58 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22619621 anon : Seeing that ATT is in the middle of their Phase2 upgrade for Uverse TV, I'd be surprised if this issue gets fixed anytime soon. :(]]> http://www.dslreports.com/forum/remark,22619621 Sat, 27 Jun 2009 08:51:45 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22615779 anon : I'm still waiting for the fix also... How much longer should I have to pay for service not being provide.....]]> http://www.dslreports.com/forum/remark,22615779 Fri, 26 Jun 2009 14:02:35 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22613929 mers2 : This fix has been promised for a long, long time. It would be nice if it actually got fixed. ]]> http://www.dslreports.com/forum/remark,22613929 Fri, 26 Jun 2009 09:20:58 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22593365 borakid : Just venting to AT&T, in hopes that they read this. You are foolish for letting this problem go on for so long. I was ready to switch back to Comcast _after_ paying more to upgrade my U-verse service. Come to find out it was bad code on the 2wire for something as stupid as DNS! I don't think you understand how many people will be delighted when this fix comes out. It's a night and day difference w/ web browsing.]]> http://www.dslreports.com/forum/remark,22593365 Mon, 22 Jun 2009 19:48:35 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22593201 borakid : Finally!!! This has been frustrating me for years!!!]]> http://www.dslreports.com/forum/remark,22593201 Mon, 22 Jun 2009 19:14:08 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22571729 bhenry : well i chatted with ATT last night and they actually acknowledged the fix was coming - online chat and gave him the link. He was off researching for a while and said to keep watching the forums.]]> http://www.dslreports.com/forum/remark,22571729 Thu, 18 Jun 2009 11:22:58 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22510860 garyfreder : Howdy all

How is the 2Wire fix going?

Gary]]> http://www.dslreports.com/forum/remark,22510860 Sun, 07 Jun 2009 13:00:35 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22448000 anon :
said by wase See Profile :

Where is the ATT "system summary page"??
It's the RG address, should be »gateway.2wire.net/
or whatever IP address is assigned to it will get you there as well.]]> http://www.dslreports.com/forum/remark,22448000 Tue, 26 May 2009 18:37:40 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22447133 wase :
said by fleiscd See Profile :

I went to the AT&T System Summary Page. While looking around I went to Broadband Link->Diagnostics page and notice my DNS Communications had a message that it couldn't find the domain name server. I clicked the "Test" button on the page and after a few minutes the test was done and now my DNS Communication reads "UP". Since then my browsing is night and day faster.

I may be being "super noobie" here, and folks may have already tried this, but just wanted to pass the info along that this resolved my slow browsing problem.
Where is the ATT "system summary page"??]]> http://www.dslreports.com/forum/remark,22447133 Tue, 26 May 2009 16:01:53 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22417276 smunro622 : fleiscd

this is one of the first things i check, resolving this helps. plugging in public dns helps but then i cant get to my printer or my drobo pro then on my mac server]]> http://www.dslreports.com/forum/remark,22417276 Wed, 20 May 2009 13:25:09 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22408166 fleiscd : I went to the AT&T System Summary Page. While looking around I went to Broadband Link->Diagnostics page and notice my DNS Communications had a message that it couldn't find the domain name server. I clicked the "Test" button on the page and after a few minutes the test was done and now my DNS Communication reads "UP". Since then my browsing is night and day faster.

I may be being "super noobie" here, and folks may have already tried this, but just wanted to pass the info along that this resolved my slow browsing problem.]]> http://www.dslreports.com/forum/remark,22408166 Mon, 18 May 2009 20:18:37 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22407720 mookster : Good news on this fix. I had noticed very slow DNS resolving when browsing lately, and for some reason it was more noticeable in Google Chrome, which I now use for most of my usual daily browsing. Since reading this thread, I set the various PC's in the house to use OpenDNS and pages load much, much faster. The only problem I ran into w/ OpenDNS however was that the gateway.2wire.net URL was no longer accessible, though the IP address works fine. (I ended up putting an entry in my hosts files to fix that.)]]> http://www.dslreports.com/forum/remark,22407720 Mon, 18 May 2009 18:28:34 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22406783 fleiscd : I've noticed since I've gotten U-Verse (had it about 2 months now) that browsing is slower then when I had AT&T DSL. When I download files it's very fast. But regular browsing to web pages seems slower than with my old DSL connection.

Also, coping files between PC's is VERY slow...it was much faster with my old Linksys router.

My DSL download speed was 1.5, the U-Verse download speed I'm paying for is 6.0 (although when I test it on DSLReports [SpeakEasy] I only get close to 3.0, but on speedtest.net I get close to 6.0).

Is this the same type of behavior you folks are seeing? I didn't quite understand the "fix" mentioned in this thread.

Any info to help improve my browsing speed would be greatly appreciated. Thanks!]]> http://www.dslreports.com/forum/remark,22406783 Mon, 18 May 2009 15:13:57 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22393753 MyDogHsFleas :
said by doublea See Profile :

They update our routers without letting us know? isn't that kind of invading?
It is not "your router", it belongs to AT&T. You did not buy it. If you cancel U-verse they will take it back (if they want to -- sometimes they don't bother). ]]> http://www.dslreports.com/forum/remark,22393753 Fri, 15 May 2009 12:10:27 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22393023 gdm : How do you think we get features for the TV & such. That's the point to IPTV.

If you worried about your information put a third party router up behind the RG in DMZ and they can't see that info.]]> http://www.dslreports.com/forum/remark,22393023 Fri, 15 May 2009 09:25:03 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22392298 doublea :
said by David See Profile :

it will probably be a middle of the night update.

They update our routers without letting us know? isn't that kind of invading? ]]> http://www.dslreports.com/forum/remark,22392298 Fri, 15 May 2009 01:00:21 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22353182 DNSguy : That depends. What is your in house DNS server? If it's a forwarding resolver, what IP address does it have configured to use as a forwarder? ]]> http://www.dslreports.com/forum/remark,22353182 Thu, 07 May 2009 10:40:36 EDT Re: We got some news!-05/06/09 Slow Web Page Loading http://www.dslreports.com/forum/remark,22352057 anon : I use an in house DNS server and have my workstations point to that. Do I need to hard code my in house DNS server to the anycast to get around this as well?]]> http://www.dslreports.com/forum/remark,22352057 Thu, 07 May 2009 01:26:32 EDT Re: We got some news!-05/06/09 http://www.dslreports.com/forum/remark,22350307 David :
said by djrobx See Profile :


It's a very obscure issue that's easy to write off as a software or "local" network problem. U-verse has been around for a couple years now, and it's taken this long for enough of us to notice it's a systemic problem! Plus, it impacts some more than others. I still want to know why it seems to impact Macs more than PCs.

That's a very good point as well. Plus coding the DNS on the PC also fixes the problem. SO essentially like I stated "take the black box out of the plane, and no one will notice till it crashes, that the box was missing."
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22350307 Wed, 06 May 2009 18:35:34 EDT Re: We got some news!-05/06/09 http://www.dslreports.com/forum/remark,22350215 djrobx :
quote:
You know, I have often wondered why companies ignore issues like this. Why does it take a site like DSLReports to make AT&T sit up to realize that there an issue?

It's a very obscure issue that's easy to write off as a software or "local" network problem. U-verse has been around for a couple years now, and it's taken this long for enough of us to notice it's a systemic problem! Plus, it impacts some more than others. I still want to know why it seems to impact Macs more than PCs.

I'm just glad we have folks like David and DNSguy here to report issues like this to.
--
AT&T U-Hearse
Your funeral. Delivered.
]]> http://www.dslreports.com/forum/remark,22350215 Wed, 06 May 2009 18:17:15 EDT Re: We got some news!-05/06/09 http://www.dslreports.com/forum/remark,22349831 David : I don't think it had anything to do with this site or anything. The fix was just allow opendns. Truthfully it's hard to diagnose stuff like this if everyone just uses openDns because we would have never been able to see the data from the anycast system to diagnose. So in essence it goes undetected because everyone just "went around it".

Kind of like taking the "black box" out of the airplane, then complain it crashed and we got no data, and everyone is disappointed.

Morale of the story is be sure to leave it intact as much as possible. ]]> http://www.dslreports.com/forum/remark,22349831 Wed, 06 May 2009 17:00:21 EDT Re: We got some news!-05/06/09 http://www.dslreports.com/forum/remark,22349767 trparky : That's good news David.

You know, I have often wondered why companies ignore issues like this. Why does it take a site like DSLReports to make AT&T sit up to realize that there an issue?
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Tom]]> http://www.dslreports.com/forum/remark,22349767 Wed, 06 May 2009 16:48:01 EDT We got some news! Slow Web Page Loading http://www.dslreports.com/forum/remark,22349614 David : Me and DNSguy See Profile got some news on this. According to our sources the information is over to 2wire and they are working on testing a fix and sending it back to us to verify. The solution from 2wire is due in june. Pending testing by us it should be ready to implement sometime after then.

Right now the quick fix is hard coding the anycast DNS in the PC's but the 2wire fix is being tested and in the works. 2wire owes us a fix in june of this year. Pending successful test it will probably be a middle of the night update.

--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22349614 Wed, 06 May 2009 16:16:05 EDT