US Cable Support > Road Runner > [cable] Upgrade SB4200 For Faster Speed?

reply to AMDUSER

Re: [cable] Upgrade SB4200 For Faster Speed?

You are getting your bits and bytes confused. Your line is meant for 10 Megabits, or Mbits, or Mb. MB is Megabytes.

However, slow speeds, which it sounds like can be caused by line problems.

reply to pinhead3641
Hook the modem up to the computer.. then check the local area connection speed (located by the system try - near the clock.)
If it says 10 Meg, that is the problem.. (Note: If you have 10 meg ethernet port, it will say 10 Meg.)

There is a post somewhere in Charter forum about this problem (problems with 10/1 ), although I can not seem to find it atm.. (In theory it should work;but it is not always the case.)

(A linksys cable modem I had before had the issue, was rated docisis 1, it maxed out at 7 meg even with 100 meg wan ethernet port..(on charter) was rated upto 38 Meg and all. )

I would check with TWC to see if cable modem rental costs $ though, locally in Milwaukee,WI they do not charge for it.