said by sbalea :

I just got off the phone with a sales rep. There's a $300 "activation fee" on top of the required professional install fee. I think I'll be ok with Boost for now.

said by Bobcat :

Wow, a $335 fee is one way to cut back on demand.

said by Bobcat :

Wow, a $335 fee is one way to cut back on demand.

said by Anonymous Coward :

E.g. it ensures that not every damn Usenet/P2P leecher (or uploader) orders it and brings the house down on his node with their legally questionable activities - activities that simply are not happening in a business context, for multiple reasons

It's also a good way to throttle demand during the startup phase of a new service: the last they want is a hundred techs having to go out on a service call for something that is brand-new to them, with probably plenty of opportunity to screw it up. A not unsubstantial part of that is probably related to some sort of manual step that prevents the service from being self-install today.

said by Jeffrey :

Well, that seals it for me. $300 is a deal-breaker. Like others, I would be prepared to pay the $99/month, and perhaps even the $35 "install fee". However, activation fees are pure BS. On top of that, $300?

Thanks, I'll pass until that comes down to $0 activation fee

said by Jeffrey :

Well, that seals it for me. $300 is a deal-breaker. Like others, I would be prepared to pay the $99/month, and perhaps even the $35 "install fee". However, activation fees are pure BS. On top of that, $300?

Thanks, I'll pass until that comes down to $0 activation fee, and 1 modem that handles the Internet aspect and VoIP aspect.

said by Jeffrey :

Thanks, I'll pass until that comes down to $0 activation fee, ..

said by jimboe :

..me suspects you may be waiting a long time for this to happen..

said by psilocybin :

Well I just ordered it. $300 Activation fee.

said by Anorexorcist :

How soon are they actually going to do the install. I'm assuming the $300 fee just gets added to your monthly bill?

said by psilocybin :

I'll loose one modem and keep two phone lines on a single modem and use the internet only on the new modem.

said by jwersan :

I thought that though the modem could do two lines, OOL couldn't..

Let me know if they can't..

said by iamwarpath :

All services have a crazy upfront fee.

said by baldassano :

Interesting it requires a truck roll.. why in the world would it need that? Doesnt this run on the same infrastructure, or are they dropping NEW lines to your house, perhaps higher grade cable or something to handle it?

said by baldassano :

Well im definatley dissapointed... Again the use of this at home is really nil (tho i was going to run my own exchange server)..

Outside of that, the only reason to get it os to have Uber net and make people in arkansas cry cause they cant get more then 18 meg Cable.. LOL..

I hope no one gets the service, which will require them to drop the install fee, or do like i said, Say its a $300 fee, but waive it with say a 1 year contract, or say Fee waived at install, so its just a merketing ploy...

For $300 i want the CV tech to vaccum, clean the toilet, do the dishes, rotate the tires on my car, and rake the yard..

GIMME MY $ WORTH!

said by LJGoose :

let us know every single thing they do. If that tech sneezes I want to know.

said by blkdrgn :

you get a static ip, and they have to come and deliver and setup a new docsis 3.0 modem, as your current modem will not handle the higher speed

said by hbk4099 :

static ips are only for commerical accounts, even with ultra residental accounts can not get a static ip

said by shadowgod :

My install is set for May 19th. $300 activation fee and $34.95 setup fee. Can't wait.

said by majortom1029 :

Wouldnt this install possibly require a new drop to be installed for the second modem ?

said by RickNY :

. . . whereas the people that truly need it will stick around"

said by RickNY :

The reason for the 300 fee is easy -- its to separate the people that plan on trying it for a month and then cancelling (ala Boost) from the people that are intending to use it long term.. I think most people that get this will quickly realize they do not need a 101 Mbps connection and would be more quick to cancel after one month - whereas the people that truly need it will stick around

said by Thinkdiff :

Exactly.

I was planning on sticking with the service from now until at least September. In September, I was planning to make a decision to keep it or downgrade back to Boost. Chances are I would've kept it (giving CV $1200/year), but the activation fee has prevented me from doing that. I guess that's a tradeoff CV is willing to make.

But I just cannot justify laying out $300 for absolutely nothing. No matter how you spin it (spreading the 300 out over a year or two), you're still paying $300 for no technical reason.

said by RickNY :

The reason for the 300 fee is easy -- its to separate the people that plan on trying it for a month and then cancelling (ala Boost) from the people that are intending to use it long term.. I think most people that get this will quickly realize they do not need a 101 Mbps connection and would be more quick to cancel after one month - whereas the people that truly need it will stick around

said by baldassano :

1. The $300 is causing bad public relations (aka these posts in the forums bashing it)

said by Thinkdiff :

They got all their positive press 2-3 weeks ago when they announced the service and conveniently left out the $300 charge. Only people actually trying to sign up for the service will be pissed off. Everybody else still thinks CV is great.

said by baldassano :

2. They are losing the potential thousands who want to take the dive, and effectivly losing out on as much as $99 per household that wants it (more like $40+ since most who want it already have boost)...

said by baldassano :

Yeah thats alot, hency why i think wiser heads are prevailing here and instead of all of our initial OMG I GOT TO HAVE IT attitude, we have come back to earth and said, ok DO I NEED IT...

It's amazing what $ does.