tech support? in http://www.dslreports.com/forum/r22370560 en Tue, 09 Feb 2010 20:56:15 EDT Tue, 09 Feb 2010 20:56:15 EDT Re: tech support? http://www.dslreports.com/forum/remark,22376567 kalanic00 :
said by VashTS :

So when U said "just pray you don't have to call support." What did U mean by that? We here do a hell of a good job and im sick of alot of ppl putting us down. Dont like who ur talking to just hang up and call back, That simpel, U will get someone who knows what thered doing soon.
First of all, your spelling and grammatical errors are horrible, possibly reflecting on your intelligence. Is this a possible reason that we customers have a difficult time with you call center folks?

Secondly, your little rant violates the Verizon Code of Conduct. Next time, I suggest you hold your tongue like a good little call center rep. :-)]]> http://www.dslreports.com/forum/remark,22376567 Tue, 12 May 2009 11:12:14 EDT Re: tech support? http://www.dslreports.com/forum/remark,22373273 anon : You apparently don't know what your doing since your spelling mistakes are painful to read. You do know there was a spell check button right?]]> http://www.dslreports.com/forum/remark,22373273 Mon, 11 May 2009 18:41:56 EDT Re: tech support? http://www.dslreports.com/forum/remark,22372274 BlitzenZeus : Emo raging on some internet board isn't going to improve how people view you, and fix it from within yourself please. If you hear one of your co-workers being retarded have the supervisor talk to them, and what you did posting here just makes you look worse.

The point is we shouldn't have to play russian roulette to find out who sucks at their job with how long your wait times are. A common practice of doing live training with real customers without constant supervision of each call, but only when they ask for help is the fault of this.
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My hourly rates:
$25 per hour.
$35 per hour if you want to watch.
$45 per hour if you want to help.
$75 per hour if you tried to fix it, and failed.
$125 per hour if you called tech support, and didn't fix the issue while making things worse]]> http://www.dslreports.com/forum/remark,22372274 Mon, 11 May 2009 15:35:19 EDT tech support? http://www.dslreports.com/forum/remark,22370560 anon : So when U said "just pray you don't have to call support." What did U mean by that? We here do a hell of a good job and im sick of alot of ppl putting us down. Dont like who ur talking to just hang up and call back, That simpel, U will get someone who knows what thered doing soon.]]> http://www.dslreports.com/forum/remark,22370560 Mon, 11 May 2009 10:00:36 EDT