| reply to randysparks
Re: [installer] Problems with remote access FAP = Fair Access Policy
FAPed is a slang term for the punishment that WB gives us if we exceed our usage threshold. Video can make the usage rise rapidly. If your customer has been FAPed, the upload and download speeds will be very slow and WB blocks some ports limiting usage to browsing (HTTP port 80) and email. This could be the cause of the problem.
If you give me the ZIP code for the location of the WB system or the name and state of a nearby town that is large enough to be on a map, I can probably determine the spot beam.
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Value Pack, beam 31, Riverside gateway |
