| comcast mail / smtp server?
comcarp | | 
compost error | |
I have smtp.comcast.net and it died two weeks ago... just cant send mail off of it. Its still dead today.
It seems it dosent even connect to it, so I think that password / user name / other server settings are out....
I am now using a relay server from my host... but probably need to figure comcast out.
Thank-You for your help.! |
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 madylarianThe curmudgeonlyPremium
join:2002-01-03
Parkville, MD | Did you try using port 587?
mady
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Honi soit qui mal y pense |
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 JohkalCool CatPremium,MVM
join:2002-11-13
Happy Valley
kudos:5
 ·Comcast
 ·Comcast Digital ..
| reply to qerfwfwsdfasdf
Please review this topic: »Did Comcast start blocking port 25????
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Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/ |
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| reply to qerfwfwsdfasdf
Try using the Authenticate the outgoing email. |
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| reply to qerfwfwsdfasdf
Thank you for your replies.
I am using the 587 port, and tried authentication, but didnt work.... it says authentication required.
I even put my comcast.net stuff in there to check email first to try and eliminate a check before send rule... but no good.
Any other suggestions? |
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| reply to qerfwfwsdfasdf
more info about comcast smtp I found an email from comcast about what they did...
Apparently they banned my modem from using port 25.
From: "Comcast Customer Security Assurance"
To: [cursed comcast customer]
Subject: Customer Security Assurance Notice
Date: Fri, 24 Apr 2009 07:45:50 +0000 (GMT)
X-Mailer: sendEmail-1.52.mod
Comcast Customer Security Assurance Notice
Help prevent PC viruses with the all-new McAfee Security Suite
No additional cost!
Dear Comcast High-Speed Internet Subscriber:
Action Taken: In an effort to help prevent spam and ensure the security of our network and customers, Comcast has modified your modem’s settings to prevent the sending of email on port 25. That is the default port email programs such as Outlook Express use to send email. We’ve taken this action because we may have detected virus-like activity from your modem or received reports from other email providers that mail from your modem generated complaints from their users. Please read this message to understand how this action may impact your ability to send email and what you should do next.
Comcast Webmail Users
If you use a web browser to access your Comcast.net email, this action will not affect your ability to send or receive e-mail. This action also does not affect any non-Comcast webmail services.
Email Program Users (Outlook Express, Outlook, MacMail, etc.)
If you use an email program, this action will disable your program’s ability to send email until you change your email program settings to send email on port 587. Port 587 uses authentication and is an industry-recommended alternative to port 25. If you use Outlook Express and Comcast.net email, Comcast has provided a simple one click fix for you to use with Internet Explorer. If you use another email program such as MacMail, Eudora, or Thunderbird, please visit our client page for information on how to change the settings for sending email in your email program.
If you are not using Comcast.net email and use another email provider, please contact your provider for its recommended port settings. Most email providers offer an alternative to port 25 for sending email.
All Users
To help protect your security and privacy, it is important to regularly check for and remove any possible viruses from your computer. You can do this using the McAfee Antivirus and Firewall software available from Comcast to subscribers at no additional charge or by using other popular antivirus solutions that are widely available. In addition, Comcast recommends that you secure any wireless network in the home and that the operating systems on your computers be updated regularly with the latest security enhancements. Please visit the Comcast.net security channel for more information and tips on how to enjoy a safe and secure online experience.
If you have additional questions please visit (www.comcast.net/help).
Thank you for choosing Comcast!
Sincerely,
Comcast Customer Security Assurance
© 2009 Comcast | Privacy Statement |
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| reply to qerfwfwsdfasdf
Re: comcast mail / smtp server? they provide a help page here for eudora (which I have)
»help.comcast.net/content/faq/How···ng-email
I followed all the directions... but still... am cursed....
how sad.  |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 | Try port 465 w/SSL. Might get some traction there. |
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 bigchrisDo Not Shoot The MessengerPremium,MVM
join:2002-04-29
Leesburg, VA | reply to qerfwfwsdfasdf
Two things to try.
1) Remove your account settings and re-add them entirely new. Ensure when you remove them you don't remove your mailboxes.
2) Check if your A/V software isn't stopping the connection.
587 or 465 should work if 25 is blocked. We don't block those ports but authentication is mandatory (remember just the username piece, not your whole email address).
Port 587 SSL is optional and it's mandatory on 465. |
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| reply to qerfwfwsdfasdf
Thank you for your help -
I used port 587. I typed my user name into the eudora account settings and then when I did the send / receive it asked for my password.
I had to update to eudora 8... I dont think eudora 7 has a function to send user name and password to the SMTP server like it wants.
Ive never had to type in a user name / password to send mail. |
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bigchrisDo Not Shoot The MessengerPremium,MVM
join:2002-04-29
Leesburg, VA | said by hjghhdghfg :
Thank you for your help -
I used port 587. I typed my user name into the eudora account settings and then when I did the send / receive it asked for my password.
I had to update to eudora 8... I dont think eudora 7 has a function to send user name and password to the SMTP server like it wants.
Ive never had to type in a user name / password to send mail.
You have to supply your password because 587 uses authentication. However you should be able to have the client remember your password so you don't have to enter it everytime. |
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NormanSPremium,MVM
join:2001-02-14
San Jose, CA
kudos:4 Reviews:
 ·SONIC.NET
·Pacific Bell - SBC
| reply to hjghhdghfg
I am not familiar with any version of Eudora, but I do know that some older versions of some email clients only offered the user the most common methods of connection to mail servers as they existed ten years ago. Alas, the nature of "How the Internet Works" has changed in the past ten years. A lot. And what worked ten years ago, due to loose interpretation of RFCs, doesn't always work now. And older applications, which relied on things working a certain way, often can't be made to adjust to the times. Which is one of the reasons that using a current version of an application is the best way to go.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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Reviews:
·Comcast
| reply to qerfwfwsdfasdf
Re: more info about comcast smtp Is this a uniform letter Comcast is sending to all of us for some reason? I got the same e-mail today as well. It just seems ironic I turned my firewall off two days ago and now I get this e-mail today. I did have a trojan virus in my old computer which I haven't used in a week which makes it seem strange that comcast would just now do this to my e-mail if it was from that but who knows. I already changed to port 587 though and everything works fine.
said by qerfwfwsdfasdf :
I found an email from comcast about what they did...
Apparently they banned my modem from using port 25.
From: "Comcast Customer Security Assurance"
To: [cursed comcast customer]
Subject: Customer Security Assurance Notice
Date: Fri, 24 Apr 2009 07:45:50 +0000 (GMT)
X-Mailer: sendEmail-1.52.mod
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Life is like a bowl of cherries. Some Sweet, Some Sour, or just the PITS! |
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bigchrisDo Not Shoot The MessengerPremium,MVM
join:2002-04-29
Leesburg, VA | said by love2bowl300:Is this a uniform letter Comcast is sending to all of us for some reason? I got the same e-mail today as well. It just seems ironic I turned my firewall off two days ago and now I get this e-mail today. I did have a trojan virus in my old computer which I haven't used in a week which makes it seem strange that comcast would just now do this to my e-mail if it was from that but who knows. I already changed to port 587 though and everything works fine. said by qerfwfwsdfasdf :
I found an email from comcast about what they did...
Apparently they banned my modem from using port 25.
From: "Comcast Customer Security Assurance"
To: [cursed comcast customer]
Subject: Customer Security Assurance Notice
Date: Fri, 24 Apr 2009 07:45:50 +0000 (GMT)
X-Mailer: sendEmail-1.52.mod
Nope, it's only sent on evidence of some kind of abuse. Since you had a trojan and you also recently turned your firewall off, it sounds like you might want to do some more extensive checking. |
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