 rcdaileyDragoonflyPremium
join:2005-03-29
Rialto, CA | said by Vesentac:The real problem is Qwest has no money to do the infrastructure changes they need to compete. I say 1-2 more years before they go bankrupt in the current state of the economy. Since Qwest was already in trouble before the meltdown in the mortgage, insurance, and banking sectors, how does this really change anything? Laws require some sort of phone service to the rural areas, but it doesn't have to be modern. I remember party lines. Everyone on the line could listen in. There were different rings for each customer. We have that now, with distinctive ringing, but it was more fun when the phone had a crank on the side to turn a magneto and generate a ring. |
fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | No, you're right.. they have NOT gone bankrupt. They've avoided it, however, by NOT servicing the customer properly. Please tell me why I still have a 200' line sitting on my neighbors side of the back yard now for over a year. Please tell me why MY underground drop STILL, 7 years later, has 50' of cable sitting at the base of the telephone pole and they REFUSE to send a tech out to simply cut the 50' line down, attach it to the pole and re-tie the line. When my DSL went down becuase that line out back was damage (I wonder why) that becuase I have stand alone service, it took them 5 days, yes, 5 days, to pass me around to about 9 different people, in circles, to get a tech to fix it. (Had to splice it myself) ... Tell me why techs that DO come to the house will do the minimum to get your service, skimp on really completing the job, and outright telling me that they are told to not do certain tasks.. "becuase of cut backs"... Someone forgot to tell the company that I still pay my full price bill every month.
Seriously, I'm about to cut back on my bills and not pay Qwest the full amount either.
Thank god I'm moving out of Qwest territory. The service is good on its own that its reliable service. The people that operate the company, from just above the CSR group and up, are complete and utter idiots.
It's pretty bad when the MN PUC knows me by name and even voice now, isn't it?
Seriously, "heh" all you want about Qwest.. but it's a sinking ship and the writing is on the wall.
They don't have their own TV service that matters. They resell Satellite service. They sold their own POS cellular network in favor of a MVNO agreement with Sprint and even dumped THAT to "re-sell" a competitor's service, which should be an utter embarrassment to them. And now they're talking about selling off their long haul network too?
I normally am on your side when people here call for a company to go bankrupt, such as Vonage, however, the reputation of Qwest is, in my opinion, GOING to drive that company deep into bankruptcy, and if not that, it will get sold off and gutted like a fish, as it should be.
No self respecting major bell company should be in the position that Qwest is today.
To be fair, however, they HAVE taken some positions that ARE customer friendly such as dropping contracts on DSL as a requirement, and offering a DSL service that can be used the way the customer wants, and dropping the requirement for phone service with DSL.. all good moves. However, there are MANY other areas that the company is going to hammer in it's own nails into it's coffin.
With the current state of the economy, and with customers looking for better bargains and lowering their bills, Qwest isn't able to survive doing that.. good books or not, the bottom of the 'economy' has not hit yet, and Qwest WILL stand to lose so long as it continues to bleed land lines. |
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