 BitPremium
join:2009-02-19
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1 edit | reply to baineschile
Re: I'm happy with them He's not right, it's pure conjecture.
You could say the same thing about every ISP or video service provider then. Why was Comcast at the bottom (ranked even lower than the IRS) and just now mediocre? Are Comcast subs just particularly stupid while Cox and DirecTV subs smart? |
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 baineschile2600 ways to livePremium
join:2008-05-10
Sterling Heights, MI | No, but Comcast subs have TV/Internet/Phone to deal with, so there is more potential for problems. The satellite guys only have 1 service. |
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BitPremium
join:2009-02-19
00000
2 edits | The index quoted by Karl was for cable and satellite television service. Telephone service was a separate ranking »www.theacsi.org/index.php?option···+Service and Comcast ranked last. Internet service wasn't ranked. |
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| reply to Bit
said by Bit:He's not right, it's pure conjecture. You could say the same thing about every ISP or video service provider then. Not every ISP or video provider is as large a company as Comcast. It really comes down to how many subs the company actually has. The more subs, more than likely, more negatives come along. |
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BitPremium
join:2009-02-19
00000 | If that were true, AT&T and Verizon would be doing worse in the telephony rankings since they are larger than Comcast. But just as Comcast is very near the bottom of video services, they rank at the bottom of telephony services.
It's not a size issue. |
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