| reply to SLD
Re: Good news by Karl said by SLD:Have you seen a benefit from this? Why would you update *your* review based on other people's experiences? Excellent point...I haven't had to call them in awhile so this article to me, is suspect. I still think they should have a tiered elevation of CSR for advanced users. They tell me they do, but if that were the case, why do I have to explain packet loss to the second or third CSR I speak with? |
|
RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | "identify disgruntled customers and address customer dissatisfaction on a one-to-one basis"
Once they are no longer customers they don't count in the rating. So, just boot them off the system...it's Comcastic! |
|
