RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11
1 edit | reply to Corydon
Re: best satisfaction is not having to call This same thing has been going on at this site for at least 8 years with "unofficial" telco techs (and for at least the last six years with official techs) helping out customers outside normal channels. In fact it was a huge part in building this place to what it is today. Twitter, et. al. is just another venue for the same kind of one-on-one attention.
There is no upside to scale this to encompass the bulk of tech support though as the PR value of doing that approaches zero and it would eventually dive into the same morass "regular" tech support channels currently inhabit. |
