VTJosh
join:2007-07-19
Clifton Park, NY
| reply to mogulman
Re: No vmwi or stutter again
I'm one of "the server guys" and I have looked over your account several times in the past - and again tonight just after your call. As we've seen previously, we are sending your adapter the signal to generate MWI almost immediately after you are getting voicemail.
Something between your adapter and our server is blocking that, and your adapter is not properly updating to indicate you have vm waiting.
Have you tried using the adapter in you router's DMZ as support suggested? Or perhaps directly off of your modem?
At this point I can say with certainty there aren't any issues with MWI and your account on our side of things. We need to figure out why the MWI update signals are not being received on your end to pin this down.
- Josh |
