So they have 256k or better available to them with CenturyTel...they just choose to go with Comcast. I better understand your original post now. So are they paying $50 something dollars for a speed that there old and slow computer will never fully realize? They may have not needed much more than 256k. (FWIW you can get DSL cheaper now by going without the previously required phone line) Comcast should have an Internet Economy tier that is 1.0M for around 25 bucks. You may want to look into that for them.
First off at the time it was a promo for 256kbps DSL for I think something like $25 a month (was the "base" speed package). To get 1.5mbps was nearly double that cost. Again this was all over a year ago anyway.
I'm not the one who suggested they upgrade to cable, they switched and were commenting on how much faster it was.
I do. I have Pure Broadband 10M and My Premium IPTV (CenturyTel's TV product in La Crosse). I know I live in one of the best CenturyTel markets, but I have no complaints. I was just on the phone with them the other day trying to sort out what would be best for my Mother. I saw your post and was curious about your in-laws situation. With CenturyTel or Comcast (or anyone for that matter) things change...prices change...packages change...speeds change. If they are happy with Comcast then that is great. If they are not I would call CenturyTel and get the latest and greatest and not go by what everything was over a year ago. Take care