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me1212

join:2008-11-20
Pleasant Hill, MO

Why can't they stop lying....

and treat their costumer like they have a brain? We know they only want to do this to get more money out of us and give us MUCH less, there is no proof that the exaflood is real IF they gave up REAL proof that would be different. If they want to meter why NOT make a real PAYG(we know the answer, money) a $50 for 40GB and 5m and $1 per GB over= fail. If the cablecos must insist that metered billing= the future make it a true PAYG ie $10 for 5m and $0.15(just a random # I thought of) for each GB.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

1 edit

Every corporation's shareholders are its customers. The "costumer" you refer to they refer to as "consumers". Those are merely a resource used in pursuit of profit. And like any production resource you try to spend as little for it while maximizing its utility.

Don't think for a second what you want ever enters into that equation. The only exception is where the consumers own the company, commonly known as a co-op.



Metatron2008
Premium
join:2008-09-02
Stockbridge, GA
Reviews:
·Charter
·Clearwire Wireless

1 edit

I wish people would stop saying this crap. If you don't treat consumers right they walk.

Theirs a reason why alot of corporations are failing and it's due to the fact they forgot that the fucking customer is always right.

Not to mention that most executives now are highly incompetent and only care about their next paycheck.

If the person who I'm quoting is saying what they said based on today's business executives, I'd agree, but this is not how a competent business is run.


RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

Quit saying what crap? It's the ugly truth especially when you have an oligopoly controlling the market. There are precious few places where you have enough provider choice to influence their behavior. The consumer is mostly faced with one provider or nothing. Where do expect them to walk to?



Metatron2008
Premium
join:2008-09-02
Stockbridge, GA
Reviews:
·Charter
·Clearwire Wireless

1 edit

Yes, well your talking about monopolies/doupolies, and then saying EVERY corporations shareholders is it's customers.

Any decent corporation would plan for their future. You can't please the customers, and they aren't your friends, but one thing you don't do is piss them off.


RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

What gets a CEO walking papers faster? Disgruntled consumers or disgruntled shareholders?

What is one of the biggest downward pressures on a stock? Falling prices.

A disgruntled but paying customer with no where else to go is considered an asset. They are often the biggest asset of a company in bankruptcy.

Unless there are many players from which to choose the customers piss level is rarely considered.



Metatron2008
Premium
join:2008-09-02
Stockbridge, GA
Reviews:
·Charter
·Clearwire Wireless

1 edit

Just wait for the executives to steal all the money. Then both shareholders and customers would be pissed as hell.

Again, your talking corrupt executives and monopolies. This sort of crap excist outside of the free market.

Not only that, but the executives you refer to don't care about the shareholders either. If anything, they care about their golden parachutes.


RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

Stealing the money is illegal. Providing poor service in the name of profit is not. Try another straw man.


Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

reply to RadioDoc

said by RadioDoc:

.

Don't think for a second what you want ever enters into that equation.

Of course, what the consumer/customer wants is important, because without any customers there is no profit. But a company's goal can't be ecstatic customers at the expense of a profit. There is a balance between making the customer happy and also making a profit as well. Many here make nonsensical statements like the "customer is always right". Well the customer isn't always right when what the customer wants(like many childish people that post in these forums) is something for nothing. They have to grow up and realize that you never get something for nothing - there is ALWAYS a cost. It is just that that cost is sometimes hidden, like what the government does with indirect taxes. That is, tax a company and pretend the citizens don't actually pay that tax in the end.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11

True. I was simplifying it, obviously. Most companies judge what their customers want by how well it sells or by focus group research, etc. But I don't think I've ever seen that trump shareholder's "wants" for a higher stock price.

Not saying it is the best thing for everyone...just an observation of how things usually work. It would be peachy-keen if corporations lived to serve the consuming masses but that's not how our economy is set up. Thank god.


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