AT&T?

Author	All Replies
fireflier Coffee. . .Need Coffee Premium join:2001-05-25 Limbo	AT&T? Interesting AT&T was mentioned as a byproduct of this. I just got a notice from them informing me of a change in my service agreement that stipulates I will not join class action suits against them and that if I have unresolved issues I won't take them to court but agree to be bound by an arbitrator. It doesn't look to me like AT&T has responded very positively to such lawsuits. I still have the same service but they're trying to force their customers in my region into staying out of courts to settle disputes with them. -- Tradition: Just because you've always done it that way doesn't mean it's not incredibly stupid. --despair.com
	to forum · permalink · 2009-05-21 09:50:35 ·
birdfeedr Premium,MVM join:2001-08-11 Warwick, RI kudos:5	said by fireflier: I just got a notice from them informing me of a change in my service agreement that stipulates I will not join class action suits against them and that if I have unresolved issues I won't take them to court but agree to be bound by an arbitrator. Requirement for arbitration, and inability to join a class action suit would not hold up against effort by an individual determined to get something made right. That said, sequence of events should be to use all normal means to get the problem rectified, next resort to arbitration, finally join class-action suit. Once arbitration fails, you're pissed. Then all you want is your pound of flesh. Service agreement be damned.
	to forum · permalink · 2009-05-21 13:31:54 ·

HughesNet Sued For Poor Service > AT&T?