 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | reply to k1ll3rdr4g0n
Re: Pointless said by k1ll3rdr4g0n:Thats like saying Verizon's service sucks in your area, and you are telling people to switch. But, people can't switch because they are locked in a 2 year contract. See the catch 22 you just described? Of course you can switch. Pay the ETF and you are off. But this begs the question, why would you retain the crappy service beyond the non-ETF return period? If I bring a cell phone home and I cannot use it, I would return it.
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Blagojevich / Madoff 2012! |
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| id agree with you Pnh. People can fully read the contract online before even signing up which fully states the FAP and details what it is.
These lawyers are just out to make a few bucks claiming that the customers didn't know any better. It's not HughesNet's problem these customers didn't read that they have an ETF. It even states online and when you all them they say the same thing.
And its easy if you don't want the service after your contract. you simply cancel the credit card its billed to and be done with it. If you want out before the end of the contract....cancel and pay the ~$250 for it and be done.
Cell phone companies charge an ETF so why can't HughesNet. These customers won't get anything but a few free months of service and that's it. Why? Because they're probably still under contract. |
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| said by hottboiinnc:id agree with you Pnh. People can fully read the contract online before even signing up which fully states the FAP and details what it is. These lawyers are just out to make a few bucks claiming that the customers didn't know any better. It's not HughesNet's problem these customers didn't read that they have an ETF. It even states online and when you all them they say the same thing. And its easy if you don't want the service after your contract. you simply cancel the credit card its billed to and be done with it. If you want out before the end of the contract....cancel and pay the ~$250 for it and be done. Cell phone companies charge an ETF so why can't HughesNet. These customers won't get anything but a few free months of service and that's it. Why? Because they're probably still under contract. @pnh102
But how do you know the service sucks until you have a sufficient time to try it out? You are basically saying I can fully test every feature of a service in 30 days or less. I consider myself a power user, but there is no way I can test every feature and the quality in 30 days. I see the 30 day grace period to test immediate things - like can you actually make and receive calls? Does the phone fall apart in your hands..ect
@hottboiinnc
I'll help point out some facts since they seem to be lacking on this wonderful site.
»www.hughesnet.com/
quote:
HughesNet® is available everywhere – even where cable Internet and DSL don't reach. HughesNet offers a suite of connectivity solutions for your home, business, or enterprise, with download speeds ranging from 1.0 Mbps to 5.0 Mbps.
Front page information. Doesn't matter whats in the TOS, if a customer gets less than that what they purchase then its false advertising. A lot of people on here think that TOS are the high almighty rules, and they ARE NOT.
So, you would think its ok for me to sit there, start an ISP and say that you will get blazing speeds faster than fiber, yet the fastest you will actually get is dial-up speeds - and in my TOS I state some garbage such as "you will be throttled depending the time and how much you have downloaded"? |
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now finally! someone that gets it- they do allow you to cancel service if ya dont like it! installing for both wildblue and hughesnet, servicing both as well as being a customer to both over the years, they are both competitive. they both have the fap. they are both close to the same speeds. if they arent, and never have been fast, its the damn installation! a sloppy install will always have problems and not be as fast. the problem is, there is only one way to run quality control on an installers work- by a service call by someone competent. so a lot of sloppy work gets done, resulting in poor service. its like tossin a coin in the air- this time its hughesnet, next time wild blue |
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