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<title>[Rant] Logitech Quality has gotten far worse in Rants, Raves, and Praise</title>
<link>http://www.dslreports.com/forum/r22430475</link>
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<language>en</language>
<pubDate>Fri, 04 Dec 2009 09:23:04 EDT</pubDate>
<lastBuildDate>Fri, 04 Dec 2009 09:23:04 EDT</lastBuildDate>

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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22677564</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>Seriously Logitech can't tell me where to find this battery when some oem even put a Logitech sticker on it for them??<br><br>Talk about planned obsolesce, and e-waste from something so easily replaceable.<br> </div>That could well be the idea.  Personally, I've never been a fan of products that use non-user replaceable batteries (e.g. couldn't Logitech have perhaps built a AA/AAA battery compartment into the device instead?) and your post helps illustrate why.  It's not so much the e-waste that bothers me as much as the idea of flushing money away by having to toss something that can be fairly easily fixed does.  <br><br>Like: &raquo;<A HREF="http://www.sewardweb.com/applepromouse/" >www.sewardweb.com/applepromouse/</A><br><br>Of course, it's only fair to acknowledge that Logitech only makes money when they sell end users new gear, not when they help them to maintain their old stuff.<br><br>Anyway, if Logitech can't/won't tell you where to find a replacement battery, why not  start an "identify this battery" thread under General Questions and see if one of the <strike>geeks</strike> knowledgeable folks who frequent the forum can help to identify the battery?<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
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<pubDate>Thu, 09 Jul 2009 02:41:49 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22677515</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : My replacement wireless mouse(mx revolution) isn't doing so great, I've had it for a month, the middle button(scroll wheel) seems to be getting looser with use, and pressing down the scroll wheel is only intermittent unless you really hold it down.  I had to go back to using it as I had been using it for years with all my other mice.  It will also respond more than once at times when pressing it down once.  Seems like yet another poor design for a scroll wheel.<br><br>So I've opened up my old mouse, and I'm gonna try to replace the battery.<br><br>[att=1]<br><br>The battery doesn't need to be soldered as long as I can find another with the same connector, it has a standard connection as long as the polarity is the same, otherwise I can just twist wires to change the polarity.  I can probably find something pretty easily, 1700 mah li-ion, 4.2v, as long as it's able to accept the same type of charge.<br><br>Seriously Logitech can't tell me where to find this battery when some oem even put a Logitech sticker on it for them??<br><br>Talk about planned obsolesce, and e-waste from something so easily replaceable.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small><div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/22677515?c=1447434&ret=L2ZvcnVtL3IyMjQzMDQ3NS54bWw%3D"><IMG class="apic" BORDER=0 TITLE="1266714 bytes" WIDTH=600 HEIGHT=450 SRC="/r0/download/1447434.thumb600~0faadfc59447e0a7c2532973515c124b/IMG_9199.jpg/thumb.jpg" ALT="Click for full size"></A></TD></TABLE></div>]]></description>
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<pubDate>Thu, 09 Jul 2009 01:59:36 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22676493</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  La Luna <A HREF="/useremail/u/429050"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I know this topic is basically about mice, but someone else mentioned it and I have to agree.....it drives me nuts when the letters wear off the keyboards, UGH. I've had that happen to every keyboard I've had (Microsoft and Logitech). I think I'm working on my third or fourth right now. The keyboard itself works fine, but the damn letters are gone from the most used keys. I can type fine without them, but it looks crappy and other people who occasionally use my computer have issues with not being able to see the lettering.<br><br>Why can't they make the lettering so it doesn't come off?  :huh:<br> </div>Have you looked into the possibility of seeking out an older keyboard with laser-etched (or, better yet, dual injection molded) keycaps and swapping keycaps with your newer one?<br><br>I don't know what the stems of the keycaps for the newer keyboards look like,  but it might be worth rummaging around a local thrift store or two to see if you could do this.  [shrugs]<br><br>Are there any keyboard manufacturers that now <i>boast</i> about using laser-etched keys on their keyboards?  I mean, have keyboards now been cheaped-out to the point where having laser-etched keys is considered a major bragging point?<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
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<pubDate>Wed, 08 Jul 2009 22:00:07 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22656773</link>
<description><![CDATA[<A HREF="/useremail/u/377729"><b>dvd536</b></A> : <div class="bquote"><small>said by  HuKaShI <A HREF="/useremail/u/428074"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>So when this mouse fails again in about a year, i'll just call in again and get a new one!!!<br> </div>Kind of blows away their scheme of cheaping out in manufacturing.<br>-<br>does the warranty period "reset" with the new replacement device or is it whats left on the original device?<br><small>--<br>When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee</small>]]></description>
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<pubDate>Sun, 05 Jul 2009 11:41:52 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22656185</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> : Certainly would keep the fecal matter of the bristles. Never will forget that episode of Myth Busters. :D<br><small>--<br>"Facts not FUD!"</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22656185</guid>
<pubDate>Sun, 05 Jul 2009 06:12:55 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22656019</link>
<description><![CDATA[<A HREF="/useremail/u/158626"><b>DataDoc</b></A> : I'm gonna try that with one of those toothbrushes that change color as it wears, so it'll last longer.  :)<br><small>--<br>"You see what you want to see, and you hear what you want to hear" - The Rockman</small>]]></description>
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<pubDate>Sun, 05 Jul 2009 03:02:07 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22655242</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> :  <blockquote><small>quote:</small><hr>Why can't they make the lettering so it doesn't come off?<hr></blockquote><br><br>They could but the cost would shoot up.<br><br>I did this for my Logitech MX 3000 keyboard.<br><br>Popped off the keys and put them on waxed paper then sprayed them with a coat of Super Clear plasti kote paint.<br><br>Same thing w/ the mouse. Removed the shell and sprayed it. <br><br>All said about 45 minutes worth of time and a quarters worth of plasti kote.<br><br>The lettering so far looks just as good as it did when I first bought it. Same with the mouse.<br><small>--<br>"Facts not FUD!"</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22655242</guid>
<pubDate>Sat, 04 Jul 2009 21:09:52 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22655210</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : They changed the method to a cheaper, and faster method considering the avg lifetime of a package consumer computer usually is 4-5 years unless the people don't do much more than browsing the web and e-mail.  However all of these were the cheap oem keyboards to begin with.  Instead of methods like laser etching they used silk screening, or other similar methods.<br><br>I have a museum of keyboards...<br>An very old Logitech rf Cordless, still works to this day, ps2 connection, and even came with an AT adapter for those with older motherboards.  Most computers still have ps2 connections, but most people don't even really use them anymore.  This keyboard was made with the older methods, the keys are not quiet, the letters were etched into each key.  I didn't intentionally replace it, I got another desktop set for another computer, and once that old computer was no longer worth using I just retired that keyboard.<br><br>I also have the logitech rf cordless sitting around from the above desktop set I mentioned, the mice no longer worked as it should.  I replace this keyboard as I wanted something with a longer range to use across the room.<br><br>I got the mx 5000 bluetooth set to control my pc from across the room to control some audio software, and even connect to a tv as a monitor at times.  Again, mouse needed to be replaced, however this was in the warranty period so they sent me a new desktop set, since the 5000 was no longer available they sent me the 5500 set.<br><br>I'm currently using the 5500 keyboard, and mouse for the main reason of it only takes one usb port.  The 5500 keyboard is much lighter than the 5000, but has little things fixed that I found annoying about the old one so that is another reason why I use it.<br><br>This doesn't include the two corded logitech keyboards I have laying around, but I always keep a corded device around when I use wireless devices.  I'm good on having batteries at hand, but you never know when something can go wrong.<br><br>So to summarize, I have three cordless keyboards, 2 rf, 1 bluetooth sitting around, and one corded usb keyboard sitting around.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
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<pubDate>Sat, 04 Jul 2009 20:57:12 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22655122</link>
<description><![CDATA[<A HREF="/useremail/u/429050"><b>La Luna</b></A> : I know this topic is basically about mice, but someone else mentioned it and I have to agree.....it drives me nuts when the letters wear off the keyboards, UGH. I've had that happen to every keyboard I've had (Microsoft and Logitech). I think I'm working on my third or fourth right now. The keyboard itself works fine, but the damn letters are gone from the most used keys. I can type fine without them, but it looks crappy and other people who occasionally use my computer have issues with not being able to see the lettering.<br><br>Why can't they make the lettering so it doesn't come off?  :huh:<br><small>--<br><b><i>You can chain my body to the earth, but still my spirit flies!</i><br> <br><A HREF="http://www.thereligionofpeace.com/">13,525 DEADLY TERROR ATTACKS SINCE 9/11</a></b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22655122</guid>
<pubDate>Sat, 04 Jul 2009 20:32:08 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22653470</link>
<description><![CDATA[<A HREF="/useremail/u/1527080"><b>MikeA1972</b></A> : Never had a problem with Logitech.  Still use an old optical mouse, must be 8 years old now..never a problem.  Still use an old Navigator keyboard, same age.. again, no problems.  Logitech speakers about 7 years old, work like new.  Very satisfied with Logitech. ]]></description>
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<pubDate>Sat, 04 Jul 2009 11:27:28 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22649425</link>
<description><![CDATA[<A HREF="/useremail/u/158626"><b>DataDoc</b></A> : I'm still using an M-S69 (and the original keyboard) I got with my Gateway from 8 years ago. Both used for hours 7 days a week, moved to my new pc last year. <br><br>My wife also uses her original keyboard and mouse (from an identical Gateway) on her new Dell. The Dell's keyboard and mouse were too flimsy feeling for her.<br><br>This may prove your point about older stuff being higher quality.<br><small>--<br>Every Kurt has his Courtney. You need a Yoko to do it right.<br></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22649425</guid>
<pubDate>Fri, 03 Jul 2009 11:54:15 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22649288</link>
<description><![CDATA[<A HREF="/useremail/u/1650662"><b>Hollow</b></A> : I have a Logitech G5. Works flawlessly.]]></description>
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<pubDate>Fri, 03 Jul 2009 11:26:35 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22648663</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> : It was my old Harmony and evidently they must have had some spares laying about and sent me a new one still in the packaging.<br><br>Had they sent me a newer Harmony that would have been a plus.<br><small>--<br>"Facts not FUD!"</small>]]></description>
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<pubDate>Fri, 03 Jul 2009 07:46:08 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22647988</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Out of warranty?<br><br>That seems to be their only real silver lining, their warranty process usually is mostly painless, but if your device is older they might send you a newer device which may or may not have all the same features of the old one.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22647988</guid>
<pubDate>Thu, 02 Jul 2009 23:40:08 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22647813</link>
<description><![CDATA[<A HREF="/useremail/u/819609"><b>Grail Knight</b></A> : Had similar customer service a few months back.<br><br>The press pad under a button on my Harmony Remote went bad. Called Logitech out of warranty to see about sending it back. <br><br>No Sir we do not want it so just throw it out we will send you a new one. Two days later a new Harmony was delivered.<br><br>Aside from that I have 4 other Logitech peripherals that are working fine after 2 - 8 years old.<br><small>--<br>"Facts not FUD!"</small>]]></description>
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<pubDate>Thu, 02 Jul 2009 22:55:54 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22644086</link>
<description><![CDATA[<A HREF="/useremail/u/428074"><b>HuKaShI</b></A> : Well, I have got to say one thing about their customer service. <br><br>I called in to customer support and reported the left click and back button issues I was having. The rep didn't give me a single hassle. He started off by saying, what is your address sir? I was like why do you need that? And he said, "we will ship you a new mouse". I was so amazed. <br><br>I got a confirmation email today with the UPS tracking for my replacement mouse. <br><br>The best part was when I asked where I send my broken mouse. He replied, "don't worry about it, just keep it". Amazing!!!<br><br>So when this mouse fails again in about a year, i'll just call in again and get a new one!!!]]></description>
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<pubDate>Thu, 02 Jul 2009 10:08:07 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22497934</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  HuKaShI <A HREF="/useremail/u/428074"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br> My older logitech items have held up so much better. I'm contemplating digging them up and using it again. <br></div>By "older," do you mean pre-year-2000 devices?<br><br>I don't know how this is going to sound, but I think Logitech reached their apex with their mice (okay, trackballs) in '98-'99 with their early model Marbles.  Those things were perfect, though from what I can remember people with smaller hands complained they weren't comfortable to use.<br><br>Then, for some mysterious reason, they introduced the BB-18 which, for me, had this funky, hand-cramping form factor.  And the (to me) inexplicable change from their previous designs led me to believe that they were trying to come up with something that would appeal to smaller-handed people.  Whatever.  All I know is that, at one point, they sold devices that fit my hand perfectly and were a joy to use.  Then they just couldn't leave the design alone.<br><br>Anyway, ever since then, it's been all downhill (IMAO).<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
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<pubDate>Thu, 04 Jun 2009 19:52:08 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22497506</link>
<description><![CDATA[<A HREF="/useremail/u/428074"><b>HuKaShI</b></A> : I want to add my rant to this.<br><br>I have a VX Revolution Wireless. It was a great mouse for the first month. Then I realized that the left click button wasn't responding to my clicks. Now the Back button is acting up. I can't stand it. My older logitech items have held up so much better. I'm contemplating digging them up and using it again. <br><br>Logitech quality has seriously taken a huge hit in the recent past.]]></description>
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<pubDate>Thu, 04 Jun 2009 18:18:10 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22493950</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>well think about this:<br>if logitech came out with a new campaign for titanium alloy button actuators and diamond cut optical lenses on all mice, sure they might last you 100 years, but the company would be out of business within the lifetime of one of their older cheap plastic models. <br></div>  <br><br>Well, yes and no.<br><br>Whether or not someone replaces a given peripheral isn't determined soley by whether it's busted or not.  If Logitech were to introduce new models evey 2-3 years, they might still be able to make a living selling new devices, even when the old ones are perfectly functional.  I guess it comes down to how much people are driven by "fashion trends" when it comes to computing gear.<br><br>You can also make money selling spare parts.  ;)<br><br>But it's funny that you should mention things like "titanium alloy button actuators."  Because when I looked at the Amazon review for the MX Revolution, I see that the "scroll wheel" that I am familiar with has now been replaced with a "MicroGear Precision Scroll Wheel."<br><br>Why is this funny?  Because I've always had a theory (we'll call it "Neutron's Theory," just to give it a name) that the more elaborately named a given device or component is, the more likely it is to break (e.g. an "interdental stimulator" [two words] is going to be 50% less reliable than a "toothpick" [one word]).  And since I see that Logitech's "scroll wheel" had now morphed into the "MicroGear Precision Scroll Wheel," (four words vs. two) I don't think it's too much of a stretch to say that the MPSW is twice as likely to fail as the old scroll wheel was.<br><br>(Sure, I'm kidding here, but I'm only half-kidding.) ;)<br><br><div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>which brings up another point.. all of these GREEN FREAKS are have created such a hubub about saving the planet in recent years, that everything needs to be recyclable (rightfully so, id like my kids to have long full lives, and their kids and so on and so forth)  and obviously none of that green goodness comes without cost, at least to the products lifespan. <br></div> <br><br>That's a good point.  And not having bought a peripheral in a long time, it's one I've never thought of before.<br><br>The use of lighter plastics and glued-together components (vs. screwed together) might well be a result of manufacturers needing to make their devices easier to recycle rather than a strong desire to cut costs (though I've no doubt that cheaper manufacturing costs resulting from "going green" would be welcome side effect for them).<br><br><div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>and these days they actually have the nerve to charge us MORE for items that are supposedly "green friendly" in some cases.  <br></div>Well, it would be nice if the <strike>tree huggers</strike> environmentalists could motivate manufacturers to make devices that would last forever, seeing as how a peripheral that lasts 10 years is likely to consumer fewer resources (i.e. the energy and materials required to make a single unit) than one that only lasts 2-3 years and, consequently, one that an end user will need to replace 3-5 times in that same period.<br><br>Unfortunately, <strike>tree huggers</strike> environmentalists don't always take a realistic or long-term view of things.  For instance, they give grocery stores a hard time for issuing plastic bags, but they never seem to consider that people like me are not only going to use the bags for carrying the groceries home, but also for trash bags.  Meaning that I'm going to be using a grocery bag at least twice.<br><br>Of course, if I don't have access to plastic grocery bags, I can always go out and buy <i>brand new</i> plastic trash bags.  Which (you guessed it) will only get used once.  Unfortunately, that's exactly what they seem to want me to do. :(  Which means more money out of my pocket (i.e. I have to go buy trash bags vs. using free grocery bags) <i>and</i> more plastic bags being produced (I can't be the only idiot who wrings two uses out of plastic grocery bags).<br><br>So, yeah, being confined to thinking purely in the short-term like that could be the way we're headed and are going to stay.  People seem ready to shell out dough for anything with a "green" label on it, even if there are long-term negative consequences to their buying that item (that might have been altered or created solely in an effort to cash in on the eco-craze).<br><br><div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>but none of that comes without cost.  and the manufacturers know this.  they are so marginally on the line of producing unusable crap for as cheap as possible that 50% of any group of people will complain about it.  <br> </div>We'll see what happens.  People may start getting tired of replacing their peripherals ever year or two and start to favor companies that charge more for their gear, but also make devices that are built to last a long time.  I just don't know how most consumers think when they buy computing gear.<br><br>I'm with you on the "unusable crap" part, though.  Every once in a great while, I'll look at new keyboards and mice and the new models always seem to be more about styling than functionality (with longevity being a mere afterthought).  The peripherals I use myself are certainly boring-looking, but I know they're going to work every time I pick them up to get something done.<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22493950</guid>
<pubDate>Thu, 04 Jun 2009 02:33:35 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22492176</link>
<description><![CDATA[<A HREF="/useremail/u/1061556"><b>Smatchimo</b></A> : well think about this:<br><br>if logitech came out with a new campaign for titanium alloy button actuators and diamond cut optical lenses on all mice, sure they might last you 100 years, but the company would be out of business within the lifetime of one of their older cheap plastic models.  <br><br>which brings up another point.. all of these GREEN FREAKS are have created such a hubub about saving the planet in recent years, that everything needs to be recyclable (rightfully so, id like my kids to have long full lives, and their kids and so on and so forth)  and obviously none of that green goodness comes without cost, at least to the products lifespan. <br> <br>and these days they actually have the nerve to charge us MORE for items that are supposedly "green friendly" in some cases.  <br><br>but none of that comes without cost.  and the manufacturers know this.  they are so marginally on the line of producing unusable crap for as cheap as possible that 50% of any group of people will complain about it.  <br><small>--<br>By all means marry. Get a good wife, and you'll become happy.  Get a bad one, and you'll become a philosopher.  -Socrates</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22492176</guid>
<pubDate>Wed, 03 Jun 2009 20:26:45 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22491910</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : They said they didn't use their mouse for 12 months so that helped their battery life a little.<br><br>I don't abuse my devices, I play games with them which is much more than just clicking a few links, and they use the same cheap parts in the expensive gaming mice anyway, no need to pay three prices for the same cheap parts.  I just expect something not to break from what should be normal wear, and tear.  The only two mice I've had any warranty issue with was my two latest mice, two in a row, but each one had a different issue obviously.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22491910</guid>
<pubDate>Wed, 03 Jun 2009 19:41:11 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22491890</link>
<description><![CDATA[<A HREF="/useremail/u/1061556"><b>Smatchimo</b></A> : all very valid points, i see where you are coming from.  <br><br>4 years is actually around what i expect most of my electronic devices to last for.  5 if im careful, 1 if im reckless.  i remember getting BSODS on my first computer when i was going through my "computer illeterate" years (jesus that was ten years ago????), and simply pounding on my keyboard that it would jump so high it would clear my monitor lmao.  worked for a long time afterwards too :D<br><br>the comment on the auto industry changing a lot of this i might have to agree with.  but if i spend too much time thinking about it i will just get more depressed/angry.  <br><small>--<br>By all means marry. Get a good wife, and you'll become happy.  Get a bad one, and you'll become a philosopher.  -Socrates</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22491890</guid>
<pubDate>Wed, 03 Jun 2009 19:37:36 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22491798</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br> my mx revolution mouse, as i mentioned in another thread, is now 3 years old, almost 4 since i bought it in late 05,  served me well for 2 years, then had no use over a whole year, but it still turned right on after sitting for 12 months....  <br> </div>I have to ask: is 4 years considered above-average longevity for a mouse or keyboard nowadays?  With, say, 2 years being considered closer to the norm?<br><br><div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br> <br>or maybe its a lot more simple and you arent treating these particular items with any respect<br> </div>Maybe it's just me, but I can't think of anything more irritating than being asked to treat my peripherals "with respect."  I mean, fuzuck that.  :p<br><br>Seriously, I want a mouse and keyboard I can drop, abuse, and just plain treat any-old-how and still have them work.  Speaking for myself, I've got a lot of stupid, extraordinarily useless shit to get on with and I just plain <i>don't have time</i> to stop and consider how I happen to be treating my peripherals at any given moment.  <br><br>That is, short of doing something <i>really</i> stupid, like spilling a Coke on them, I fully expect them to work even after being knocked around a bit (okay, a lot).<br><br>So I have to ask: is that the expectation that peripheral manufacturers have succeeded in creating in consumers?  That you have to be careful with how you handle their stuff?  <br><br>I'm not asking this to be a wiseguy or anything: I really do want to know if consumers are now fully expected to help compensate for any deficiencies on the part of the peripheral manufacturer (like, say, El Cheapo materials, indifferent engineering, and penny-shaving).<br><br>I haven't bought anything new in a long time so, for all I know, that really <i>could</i> be the way things are.  I just don't know, which is why I ask.<br><br>(Ever since those horseless carriages caught on, the world just hasn't been the same, has it?)<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22491798</guid>
<pubDate>Wed, 03 Jun 2009 19:21:01 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22491540</link>
<description><![CDATA[<A HREF="/useremail/u/1061556"><b>Smatchimo</b></A> : or maybe its a lot more simple and you arent treating these particular items with any respect.  my logitech gear has lasted me since i bought it all working at best buy, at employee cost.  best money i ever spent on peripherals.  my mx revolution mouse, as i mentioned in another thread, is now 3 years old, almost 4 since i bought it in late 05,  served me well for 2 years, then had no use over a whole year, but it still turned right on after sitting for 12 months....  <br><br>i think its a bit more case to case than you are implying.  but everyone has bad experiences with certain companies, and vow never to buy from them again.  in my case its sony and bose.<br><small>--<br>By all means marry. Get a good wife, and you'll become happy.  Get a bad one, and you'll become a philosopher.  -Socrates</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22491540</guid>
<pubDate>Wed, 03 Jun 2009 18:38:11 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22488689</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Race to the bottom is right.  As I said in my first post my first logitech mouse lasted seven years.... far beyond it's warranty, and they made devices that good they could offer warranties that long.  Now they seemingly are building them to break to replace them as soon as their warranty ends, but they still end up eating replacing a good percentage of those devices with they would have kept all that money if they just spent a few more pennies in the manufacturing process.<br><br>The bottom line doesn't always mean you save money by making it cost less to manufacturer, if you have to replace it, you've just spend 2x the materials for one device when the first one fails due to defects you put into the device.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22488689</guid>
<pubDate>Wed, 03 Jun 2009 11:25:21 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22487511</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  Smatchimo <A HREF="/useremail/u/1061556"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br><div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>Thanks, it seems too many companies want to save a penny in materials, but still charge full rate when they know they are selling crap.<br> </div>ROFL.  welcome to america.  oh and the rest of the world.  were you born yesterday?<br> </div>Things were not always thus in the world of computer peripherals.  <br><br>The whole "race to the bottom" mentality is a relatively new phenomenon and can be traced back (more or less) to the early 90s, when membrane keyboards started to supplant keyboards with discrete (and therefore more expensive to manufacture) keyswitches on a large scale.<br><br>It's taken for granted now that things like mice and keyboards are throwaway items, but once upon a time, they were meant to last for years, and be repaired rather than thrown away.  Making a rejoinder of "Duh!  What else did you expect?" more than a little depressing (at least for people over a certain age). <br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22487511</guid>
<pubDate>Wed, 03 Jun 2009 06:38:56 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22487468</link>
<description><![CDATA[<A HREF="/useremail/u/1061556"><b>Smatchimo</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>Thanks, it seems too many companies want to save a penny in materials, but still charge full rate when they know they are selling crap.<br> </div>ROFL.  welcome to america.  oh and the rest of the world.  were you born yesterday?<br><small>--<br>By all means marry. Get a good wife, and you'll become happy.  Get a bad one, and you'll become a philosopher.  -Socrates</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22487468</guid>
<pubDate>Wed, 03 Jun 2009 05:44:38 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22484547</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Two for two now, I somehow found the receipt for the wireless mouse when I was looking for something else.  They no longer carry this mouse, and are sending me a similar mouse, with yet another internal battery you can't replace.  It has another three year warranty for the replacement mouse, and the lifetime of rechargeable batteries really seem to drop off after two years so we shall see.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22484547</guid>
<pubDate>Tue, 02 Jun 2009 16:35:25 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22468010</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Finally got my replacement for the basic scroll wheel, and I've noticed the scroll wheel squeaks at times, you can't win...<br><br>I'll probably open this one up, and put some glue around the light sensor to help prevent it from getting loose in the future since as I said before the only thing holding the light sensor on the board is the soldiering.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22468010</guid>
<pubDate>Sat, 30 May 2009 07:14:39 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22462472</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>If it wasn't obvious the problem hasn't been the keyboards, it's the mice for me,  <br></div>Yes, I understand that.  It's just that this comment:<br><br><i><br>I still have some of those devices, but I don't use my old keyboard anymore for reasons like the loud clicking keyboards.<br></i><br><br>...led me to understand that you have an old school (or at least older) keyboard lying around unused.  And I was curious as to why that was the case (i.e. if you're not using it, and likely won't be using it, why not sell the thing and get it out of the closet?)<br><br><div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>however the best mouse I bought from them was not optical.  It was their old three button right handed ergonomic design wireless that worked great for seven years, but I did get tired of having to clean the rollers, however if that was still working today might might have considered that a viable trade off.  <br></div>If you know the model number for that device...eBay is your friend.  You might also be able to find it on Amazon.<br><br>True, cleaning the rollers is a bit of a hassle, but how often did you have to do that?  Once a week?<br><br><div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>If you read the first comment yet again you will see it's been something cheap going bad all the other times.<br> </div>Right.  And I think your first few words summed things up nicely:<br><br><i><br> Their quality used to mean something... <br></i><br><br>Only now, apparently, the bean counters are running things at Logitech.  It's exasperating, I know, but this seems to happen with just about every corporation, sooner or later.  IBM, for example, no longer makes Model M keyboards for a reason.<br><br>It sounds as though Microsoft might be a better company to start handing your money to.  Although if you see something you like, you may want to ask around, first, and make sure that what you're hoping to buy will last so you don't run into the same problem with them.  I've heard good things about their keyboards and mice, but that doesn't mean the bean counters haven't started shaving pennies with <i>their</i> stuff, too.<br><br>Maybe you'd better go with one of these:<br><br>&raquo;<A HREF="http://gemsres.com/story/apr08/536976/ENGELBART_first_mouse_3.jpg" >gemsres.com/story/apr08/536976/E&middot;&middot;&middot;se_3.jpg</A><br><br> :D<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22462472</guid>
<pubDate>Fri, 29 May 2009 08:02:19 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22462373</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : If it wasn't obvious the problem hasn't been the keyboards, it's the mice for me, however the best mouse I bought from them was not optical.  It was their old three button right handed ergonomic design wireless that worked great for seven years, but I did get tired of having to clean the rollers, however if that was still working today might might have considered that a viable trade off.  If you read the first comment yet again you will see it's been something cheap going bad all the other times.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22462373</guid>
<pubDate>Fri, 29 May 2009 07:08:43 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22462276</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I remember when devices were made to last, and not designed so badly that they only give a 90 day warranty since they decided to save a few pennies, but still charge  the same prices.  I still have some of those devices, but I don't use my old keyboard anymore for reasons like the loud clicking keyboards.<br> </div>I think that's what it might come down to nowadays: the only way to keep from constantly having to replace peripherals is to use the old-school stuff that was built to last.<br><br>For example, I currently use a Logitech product, but the particular product I use is more than a decade old.  Same deal with my "workaday" keyboard: it's going to turn 17 this year.<br><br>Peripherals like mice and keyboards have come down quite a bit in price since I started computing (and the earth was newly cooled).  But the flip side of that is that they've also come down a lot in terms of expected service life, too.  <br><br>Of course, it's only fair to point out that most systems purchased nowadays are only expected to be on someone's desk for a year or three, so the stock mice and keyboards that come with them aren't expected to last much longer than that.  And third party peripherals, as a whole, seem to be more about making fashion statements rather than actually building something rock-solid that will be in service for years.  However, from what you're telling us, it sounds like Logitech might be getting a wee bit carried away with the whole "peripherals are throwaway devices"-mentality.  :(  <br><br>The cost-cutting measures you've described don't sound like the Logitech I once knew, but then, I haven't bought any of their stuff brand-new for quite some time so I have no idea what they've been up to lately in terms of shaving pennies.  But one look at what's out there (Apple's latest <strike>atrocities</strike> keyboards come to mind) tells me that the bean-counters are hard at work just about everywhere, not just Logitech.<br><br>As an aside, I have to ask: can you not use your old school clicky keyboard for fear of annoying cow-orkers?  Or is there some other reason you don't use it?<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22462276</guid>
<pubDate>Fri, 29 May 2009 05:45:42 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22449943</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Well when your profit margins are high, already, saving $.01 in materials to degrade the quality of the device only hurts future sales due to your poor quality hardware, causing less profit in the future.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22449943</guid>
<pubDate>Wed, 27 May 2009 02:35:29 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22449570</link>
<description><![CDATA[<A HREF="/useremail/u/1027919"><b>Anonymous_</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>Thanks, it seems too many companies want to save a penny in materials, but still charge full rate when they know they are selling crap.<br><br>I actually press, and hold down my middle button while gaming, apparently the very tiny half hollow tube of plastic (upside down "u") holding up the scroll wheel wasn't meant to handle it being clicked and held enough for it's very short warranty, maybe it was a defect however I doubt it was due to the lack of other things.  Every other mouse I've had has never had this problem.<br><br>It was only a 90 day warranty, but come on they made it so this device was going to fail by saving maybe a penny in materials... When that plastic half hollow tube failed it knocked over the light sensor which was being used for the scroll wheel, and it was only held onto the board by the soldering. They didn't even bother to put any glue around the light sensor on the board.<br><br>Logitech saves $.01 in manufacturing, and gives the device a 90 day warranty, hoping they don't have to honor that warranty....  $.01 in plastic could have prevented this problem in the first place.<br> </div> adds up when you make 10 million of them]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22449570</guid>
<pubDate>Wed, 27 May 2009 00:08:00 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22443390</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Well I think it's methods like this which might save the company a little money, but take away from the longevity of the device, however the irony is they want you to buy another later from them again.<br><br>The true irony is cheaply made devices must ruin a companies reputation, so they don't save $.30 in manufacturing, but the devices get better reviews leading them to more future sales.<br><br>I remember when devices were made to last, and not designed so badly that they only give a 90 day warranty since they decided to save a few pennies, but still charge  the same prices.  I still have some of those devices, but I don't use my old keyboard anymore for reasons like the loud clicking keyboards.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22443390</guid>
<pubDate>Mon, 25 May 2009 23:34:23 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22442081</link>
<description><![CDATA[<A HREF="/useremail/u/1211251"><b>Mr Neutron</b></A> : <div class="bquote"><small>said by  CurtesyFlush <A HREF="/useremail/u/677363"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I bought a cordless keyboard and mouse in Jan of 07... by the 6th month, the paint had worn off the heavily used keys. I hate that.<br> </div>I believe that tampoprinting (silk screening?) the letters onto the keycaps is that way that many (most?) keyboard manufacturers go these days, even reputable ones.  At least, if the now-common complaint of keycaps losing their lettering in a fairly short time is any indication.<br><br>Granted, it sounds like you're not interested in resurrecting the keyboard anyway, but I find myself wondering if its key caps aren't swappable with those of another keyboard.  I don't know how common/rare it is nowadays, but at least some manufacturers still insist on laser-etching their key caps.<br><br>&raquo;<A HREF="http://park16.wakwak.com/~ex4/kb/tech_laser.htm" >park16.wakwak.com/~ex4/kb/tech_laser.htm</A><br><br>Not that you should really <i>have</i> to do that or anything to keep a keyboard that hasn't even passed the year-old mark working or anything.  Just saying it might be a possibility. ::shrugs::<br><small>--<br>We could use the &pound;5,000 to buy a spoon.  And then fill up with ice cream.</small>]]></description>
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<pubDate>Mon, 25 May 2009 19:04:12 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22433007</link>
<description><![CDATA[<A HREF="/useremail/u/874778"><b>cvrefugee</b></A> : I had an issue with my G5's scroll wheel, it was replaced and so far it's been working fine. The battery in my dad's MX Revolution totally died so they sent out a brand-new one, apparently with a revised battery/charger. So far no issues with that replacement either.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22433007</guid>
<pubDate>Sat, 23 May 2009 11:58:05 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432775</link>
<description><![CDATA[<A HREF="/useremail/u/1404903"><b>DrModem</b></A> : <div class="bquote"><small>said by  sapo <A HREF="/useremail/u/689448"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>What do you people do with your wheels. I constantly use mine for scrolling through websites and I use it actively in fast paced games. Must be some crap equipment.<br> </div>I use mine for scrolling through pages and changing weapons :P<br><br>My brother has an MX518 he got a few months back, it's really nice. I myself just have the optical mouse that came with "Belkin Internet Keyboard", but it has served me well so far.<br><small>--<br>The experiment of building a world without countries or religion was called the Union of the Soviet Socialist Republics. Between 30 and 60 million people died as a result of it.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432775</guid>
<pubDate>Sat, 23 May 2009 10:45:55 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432318</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Yet another bad/loose light sensor I'm guessing, unless they use a different method for that.  Thanks for your input.<br><br>They sure are proving to be craptacular!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432318</guid>
<pubDate>Sat, 23 May 2009 07:12:13 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432315</link>
<description><![CDATA[<A HREF="/useremail/u/304912"><b>Bobcat</b></A> : I have a Logitech mini cordless optical mouse and the scroll wheel doesn't work properly.  I never use it as a button, just a wheel.<br><small>--<br>It's nice to be important, but it's more important to be nice.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432315</guid>
<pubDate>Sat, 23 May 2009 07:10:23 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432227</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Thanks, it seems too many companies want to save a penny in materials, but still charge full rate when they know they are selling crap.<br><br>I actually press, and hold down my middle button while gaming, apparently the very tiny half hollow tube of plastic (upside down "u") holding up the scroll wheel wasn't meant to handle it being clicked and held enough for it's very short warranty, maybe it was a defect however I doubt it was due to the lack of other things.  Every other mouse I've had has never had this problem.<br><br>It was only a 90 day warranty, but come on they made it so this device was going to fail by saving maybe a penny in materials... When that plastic half hollow tube failed it knocked over the light sensor which was being used for the scroll wheel, and it was only held onto the board by the soldering. They didn't even bother to put any glue around the light sensor on the board.<br><br>Logitech saves $.01 in manufacturing, and gives the device a 90 day warranty, hoping they don't have to honor that warranty....  $.01 in plastic could have prevented this problem in the first place.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432227</guid>
<pubDate>Sat, 23 May 2009 04:48:36 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432195</link>
<description><![CDATA[<A HREF="/useremail/u/689448"><b>sapo</b></A> : What do you people do with your wheels. I constantly use mine for scrolling through websites and I use it actively in fast paced games. Must be some crap equipment.<br><small>--<br>CA is Superior.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432195</guid>
<pubDate>Sat, 23 May 2009 04:01:48 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432184</link>
<description><![CDATA[<A HREF="/useremail/u/485969"><b>Gbcue</b></A> : If you think Logitech is bad, don't even bother trying the Microsoft crap.<br><br>Their scroll wheels wear out over a month!<br><small>--<br><A HREF="http://www.gbcue.com/">My BLOG!</a><br><A HREF="http://www.beatthecrowd.net">Black Friday Ads</a></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432184</guid>
<pubDate>Sat, 23 May 2009 03:47:34 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432090</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : It already was...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432090</guid>
<pubDate>Sat, 23 May 2009 02:14:46 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432086</link>
<description><![CDATA[<A HREF="/useremail/u/1027919"><b>Anonymous_</b></A> : <div class="bquote"><small>said by  BlitzenZeus <A HREF="/useremail/u/128384"><IMG SRC="http://i.dslr.net/bb/profile.gif" ALT="See Profile" BORDER=0 WIDTH=16 HEIGHT=11></A> :</small><br><br>I'm left with some oem usb mouse with very poor dpi, the wireless with internal battery issues, and a very old Microsoft Bluetooth intellimouse, their first bluetooth mouse, it's dpi is very poor also.  However these devices are still working.  Even with the speed setting at max gaming with the low dpi mouse requires quite a bit of movement to go all the way across the screen.<br> </div>blah just change the speed in windows<div class="borderless"><TABLE WIDTH=95% align=center border=0 CELLPADDING=4"><TR><TD ALIGN=CENTER VALIGN=CENTER BGCOLOR=#000000 nwrap COLSPAN=3 WIDTH=100%><A HREF="/speak/slideshow/22432086?c=1431964&ret=L2ZvcnVtL3IyMjQzMDQ3NS54bWw%3D"><IMG TITLE="37203 bytes" BORDER=0 WIDTH=404 HEIGHT=455 SRC="/r0/download/1431964~63f52a6bdc5c7293e1ad65c0360c4d15/untitled.JPG"></A></TD></TABLE></div>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432086</guid>
<pubDate>Sat, 23 May 2009 02:11:07 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22432048</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : I actually use the wheel/middle button quite a bit, and when it doesn't work it really bothers me.  My first mice had three buttons, and I got used to using the middle button for general usage, along with games.<br><br>Open up the garbage mice you have laying around, I'm amazed at how cheaply they do the scroll wheel assembly.  They save pennies in materials, literally....  On this last one it was only being held in by one part on the circuit board, which got loose.<br><br>What kind of mouse are you using now if you bought another name brand, and not just using some oem mouse?<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22432048</guid>
<pubDate>Sat, 23 May 2009 01:53:15 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22431908</link>
<description><![CDATA[<A HREF="/useremail/u/677363"><b>CurtesyFlush</b></A> : I bought a cordless keyboard and mouse in Jan of 07... by the 6th month, the paint had worn off the heavily used keys. I hate that.<br><br>That and the fact that they were both battery hogs put them on the shelf in retirement before the first year had passed.<br><small>--<br>My dog walks on water.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22431908</guid>
<pubDate>Sat, 23 May 2009 00:44:36 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22431886</link>
<description><![CDATA[<A HREF="/useremail/u/377729"><b>dvd536</b></A> : EVERY logitech ive had, the scroll wheel has been the weak point!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22431886</guid>
<pubDate>Sat, 23 May 2009 00:35:26 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22430888</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : You edited your reply, that mouse is one of the few I've heard good things about, but too bad it's discontinued now.<br><br>The only ones similar are the 400 laser, 518 optical, and g series(g5) which I'm guessing have the cheap ass scroll wheel parts now.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22430888</guid>
<pubDate>Fri, 22 May 2009 20:30:00 EDT</pubDate>
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<title>Re: [Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22430878</link>
<description><![CDATA[<A HREF="/useremail/u/689448"><b>sapo</b></A> : I'm using an MX510 from 04/05 and it's still working great for my gaming. I also had a Logitech Elite keyboard from the same time frame but I damaged it with heat, it still worked but the plastic got deformed partially so I got rid of it.<br><br>Only issues are a little wear on the textured black sides.<br><br>All my friends have also used their Logitech devices until replacing it with a diffrent model to upgrade.<br><br>Only issue Ive had is my Logitech Momo Steering wheel, those have some common issues.<br><small>--<br>CA is Superior.</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22430878</guid>
<pubDate>Fri, 22 May 2009 20:26:58 EDT</pubDate>
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<title>[Rant] Logitech Quality has gotten far worse</title>
<link>http://www.dslreports.com/forum/remark,22430475</link>
<description><![CDATA[<A HREF="/useremail/u/128384"><b>BlitzenZeus</b></A> : Their quality used to mean something... Then they became too big, and just started upchucking expensive crap.  A common problem of theirs recently is their really cheesy assembly of a scroll wheel/middle click to save a penny or two, this usually is one of the first things to fail if not for one of the buttons failing.<br><br>He is a history of my logitech devices<br>--Mouseman Wireless, 7/5 year warranty, transceiver in the mouse started going nuts, I really liked that mouse<br>--Wingman Gaming mouse, 3/3 warranty, button stopped working, but I also got tired of having to clean it since it wasn't optical.<br>--MX 300 mouse, 3/3 warranty, no clicky again....<br>--MX 5000 mouse, 1.5/3 warranty, the internal battery is dying, but w/o the receipt they won't replace it.  They offered me a discount to another one of their desktop sets....Bleh, and they don't sell the battery for this device directly either, they couldn't even give me a part number.  I don't want another keyboard.<br>--Basic scroll mouse, 2/3 month warranty, the scroll wheel died, contacted their support, they told me they were going to send me a replacement, never came a week later so I called, and it had never gotten approved???  They said they would have it go out this week...<br><br>I'm left with some oem usb mouse with very poor dpi, the wireless with internal battery issues, and a very old Microsoft Bluetooth intellimouse, their first bluetooth mouse, it's dpi is very poor also.  However these devices are still working.  Even with the speed setting at max gaming with the low dpi mouse requires quite a bit of movement to go all the way across the screen.<br><br>Logitech's software ever since windows has been bloated, crashing crap, it was great for dos as it would load into the umb to allow you to have more conventional memory free, but everything since dos, is a bunch of crap....  If you have any non-logitech device connected it defaults the the standard mouse control, but the problem with that is due to their piss poor design it resets the settings for the default mouse drivers every reboot.  With logitech you had the benefit of setting the speed, and functions of each mouse, if detected a logitech device as logitech... It didn't detect some of my logitech devices correctly, and didn't want anything to do with them.<br><br>I'm likely going to get Microsoft as long as their hardware has good dpi, and seems to have some quality still built into them, however I've seen their sidewinder mouse, that is quite an interesting design so likely not that one.  I just can't stomach throwing more money at logitech when I know for a fact the parts they use consist of loose pieces of thin plastic, and very thin metal springs to save a few pennies when it just causes their devices to fail that much faster.<br><br>I remember when companies made devices to last, not be replaced right after their warranty was over.<br><small>--<br><b>My hourly rates:</b><br>$25 per hour.<br>$35 per hour if you want to watch.<br>$45 per hour if you want to help.<br>$75 per hour if you tried to fix it, and failed.<br><b>$125 per hour if you called tech support, and didn't fix the issue while making things worse</b></small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,22430475</guid>
<pubDate>Fri, 22 May 2009 18:41:26 EDT</pubDate>
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