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Links: ·Shaw FAQ ·Shaw Support Site ·Shaw AUP ·Shaw Speed Test
AuthorAll Replies


jake1680

@shawcable.net

reply to krobras

Re: Regular ping spikes

I also live in Vancouver, perhaps it is an area thing. I bought a new router in order to see if that was it, and it had no effect. I called them and I believe whatever testing they do calculates an average, as they said the tests showed "nothing wrong" and a "steady connection." Even though a ping test obviously shows instability.


krobras

@shawcable.net

Sounds like it is definitely a Shaw network issue since we're both having it (and probably others who are lurking). Surfing is slow and multiplayer gaming is impossible on certain servers that have a minimum ping requirement. We'll see how it is by this evening ...



krobras

@shawcable.net

And now its back to normal ... ping times of ~30ms consistently.



jake1680

@shawcable.net

I'm still spiking, although it's only to about 300. Still noticeable, still every 8 seconds.


Anonimuz

join:2008-12-08
canada

Could be an intermittent noise issue on the node... Can cause packet loss, etc.



jake1680

@shawcable.net

I don't seem to be losing any packets. How long do you think it'd take for it to get fixed? Been like this for over a week now I'd say.


Anonimuz

join:2008-12-08
canada

Well IF that is the issue, you should def. phone in so they can at least look into it or send a maintenance tech out to find it. If that is the problem it usually can get fixed in a day or two.


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