So after a lot of hassle finally got the 3.0 mb service... well basically speedtests had it at about 2500-2800
... then it broke (problem on their end)... then 2 weeks later it got fixed.... then it broke(Was told by a technician it was a bug in the system that affected many)... put in another "ticket" (has anyone got any of these answered? I've gotten my problems solved by directly calling a technician)
(Problem DSL light but no sync)
1 week i call to find out the hold up... informed my ticket has been passed on to the higher ups...
another week same deal... still not fixed around about 3 weeks but w/e I had a trip to Fla for 9 days...
I'm informed that my internet is working by a family member the day before i return... but when i get back its now 864/160 speed... I wasn't even aware this was even sold... (offered
1.5,3.0,7.0) but apparently its the lowest speed they do?
Would Fairpoint do this while I'm paying for 3.0 MB (not to mention the month that i couldn't even use it)
Plan on contacting them tomorrow anyway but due to my experience with them over the phones i doubt ill get anything resolved till 2010.
Maybe they booted me down 2 speeds because i cant get the 3 mb service?
If Anyone could fill me in on what could possibly go on would be nice... can post information that is needed later on
-Thanks an sorry for the fragmented/horrible english
playing a video game while posting