Hispanic
join:2000-01-22
Hoboken, NJ | Upgrading Fios tier
I currently have the $69.99 double play (phone + 20/5) plan. I would like to upgrade the internet to the 20/20 plan. Will I get charged an ETF or some weird billing charge? How will Verizon activate the upgrade? |
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seaquake
Premium,MVM
join:2001-03-23
Millersville, MD
clubs:   | You should be fine since you are adding services. Give them a call and double-check with the CSR that you won't be charged an ETF.
Of course, what you may end up dealing with is a mess of a bill...Maybe you'll get lucky, though. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
 ·Bay Area Internet ..
| reply to Hispanic
You should not have to pay an ETF, since as seaquake  said, it is an upgrade.
Do not expect to keep your double play discount, however. The 20/20 speed tier can not currently be bundled. |
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kicker
join:2001-03-07
Pittsburgh, PA
| reply to Hispanic
what the hell? I pay $69.99 for 10/2 + phone.
FiOS® Double Freedom: Full Month May 4 - Jun 3 $69.99
FiOS Double Freedom
Includes:
- Verizon Freedom Essentials $28.00
- FiOS Internet 10/2 $41.99
You're lucky. |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | reply to More Fiber
That is not true. I have the triple play bundle and my internet is 20/20. |
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
 ·Verizon FIOS
| said by frankpf3 :That is not true. I have the triple play bundle and my internet is 20/20. NY is the exception. And maybe NNJ. No other markets can bundle 20/20. |
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guppy_fish
Premium
join:2003-12-09
Lakeland, FL | reply to frankpf3
The only place Verizon will bundle 20/20 is the greater NY/NY area, no where else |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | reply to Hispanic
Do you get an ETF if you downgrade your speed? Say from 20/20 to 20/5? |
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KenAF
join:2006-01-23
Arlington, VA
| said by frankpf3 :Do you get an ETF if you downgrade your speed? Say from 20/20 to 20/5? No.
ETFs only come with a cancellation of service. |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS
2 edits | said by KenAF :said by frankpf3 :Do you get an ETF if you downgrade your speed? Say from 20/20 to 20/5? No. ETFs only come with a cancellation of service. With a complete unbundling. If you have a bundle and change to another bundle you will not get charged an ETF. Now if you unbundle everything, they can charge you an ETF. I know when I had the double play this was in the fine print. So when i dropped my landline I changed to the Flex double play and was able to avoid an ETF |
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mensign01
join:2008-01-24
Tewksbury, MA
| said by aaronwt :said by KenAF :Do you get an ETF if you downgrade your speed? Say from 20/20 to 20/5? No. ETFs only come with a cancellation of service. As far as I know the only time an ETF applies is if you drop internet service. |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS
| said by mensign01 :said by aaronwt :said by KenAF :Do you get an ETF if you downgrade your speed? Say from 20/20 to 20/5? No. ETFs only come with a cancellation of service. As far as I know the only time an ETF applies is if you drop internet service. When I dropped my landline if I had not previously changed my bundle to a flex bundle(cell and ExtremeHD), they would have charged me an ETF. |
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N O Y B
St. John 3.16
join:2005-12-15
Forest Grove, OR | reply to Hispanic
I would like to pay $69.99 for TV and Internet 10/2.
Would add Verizon cell phone service but they do not service one of the areas that is manditory for me.
Do not need no silly land line.
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mensign01
join:2008-01-24
Tewksbury, MA
| reply to aaronwt
said by aaronwt :When I dropped my landline if I had not previously changed my bundle to a flex bundle(cell and ExtremeHD), they would have charged me an ETF. I believe it. When I first got Fios the guy told me an ETF would only apply to internet. But we've all been told a lot of things... |
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