Unplug power to modem...take a break...plug modem's power back in.
These guys are right about a firmware update and others have experienced the same thing. -- Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home