Topic 'Re: Brinks and FIOS' in forum 'Verizon Fiber Optics' - dslreports.com http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22445401 en Sat, 11 Feb 2012 08:13:00 EDT Sat, 11 Feb 2012 08:13:00 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22484073 quote:
Doesn't sound right, unless there's a splitter in the NID, to homerun the DSL. Check in the alarm panel for a filter. Looks like this: »www.homesecuritystore.com/ezStor···tID=1070
nope.

quote:
VZ techs don't 'wire' alarm systems. If there is no RJ31X installed in your situation, there is no place for a proper VZ 'demarc'. Hard-wired alarm panels always need to have proper polarity, but VZ installers don't have training in wiring them.....

You can't always blame the VZ installer - the Brinks installer could have also told you what he thought the problem was, but he blamed VZ when the issue could have been in the Brinks panel all along....
The VZ installer cut out the section where the Brinks guys connected into the box outside the house and said he was going to try and connect it the same way inside the ONT.

The brinks guys just switched at least two of the wires around to where the hardwiring is connected to a box (insde is like the back of a phonejack wall plate) and a LAN line looking connector and wiring come out the other side. Not a filter like I quoted above.]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22484073 Tue, 02 Jun 2009 15:20:03 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22484003
You can't always blame the VZ installer - the Brinks installer could have also told you what he thought the problem was, but he blamed VZ when the issue could have been in the Brinks panel all along....]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22484003 Tue, 02 Jun 2009 15:12:25 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22483980 http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22483980 Tue, 02 Jun 2009 15:07:43 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22461126 http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22461126 Thu, 28 May 2009 22:08:37 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22459789 said by supernova00:

the alarm system line never had a filter on it (was wired directly in the box outside the house).
Doesn't sound right, unless there's a splitter in the NID, to homerun the DSL. Check in the alarm panel for a filter. Looks like this: »www.homesecuritystore.com/ezStor···tID=1070]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22459789 Thu, 28 May 2009 17:43:28 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458173 http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458173 Thu, 28 May 2009 13:12:17 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458092 http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458092 Thu, 28 May 2009 13:01:09 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458060
quote:
1) Alarm panel is not in series with the other phone jacks.
2) Alarm is calibrated to copper voltage (52VDC). FiOS is 48VDC.

The phone wiring for the alarm panel is wired directly to the ONT and how would I test the voltage?

Brinks is now telling me that I should buy the GSM stuff or internet adapter and charge me more per month...not going to do either. I'm just trying to figure out who exactly is to blame so I know who to pitch a fit to.]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22458060 Thu, 28 May 2009 12:56:19 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22449940 http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22449940 Wed, 27 May 2009 02:34:15 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22448750 This poster even had the same DST issue. Never posted the outcome of the visit by the Brinks tech though. I assume it must have been successful.
»Brinks home security system issue with FIOS

There are also a number of other posts of success with Brinks.]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22448750 Tue, 26 May 2009 21:19:35 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22446819
1) Alarm panel is not in series with the other phone jacks.
2) Alarm is calibrated to copper voltage (52VDC). FiOS is 48VDC.

I am betting on the former, since you first noticed something wrong when dial tone moved from cable to copper. Most alarms need to take control of the phone line and that cannot be done unless it is in series with the rest of the wiring.

There are posts that should still be here discussing how to check wiring, and also about other alarm systems and how they interact.

The biggest possible hurdle is if your alarm provider thinks your service is VoIP. It's not. Period.

PFD]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22446819 Tue, 26 May 2009 15:18:39 EDT Re: Brinks and FIOS http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22446569 1) over cell phone network
2) over internet
In both cases dealer must install a new hardware. You should discuss with them before they come so they will bring that new hardware]]> http://www.dslreports.com/forum/Re-Brinks-and-FIOS-22446569 Tue, 26 May 2009 14:48:03 EDT Brinks and FIOS http://www.dslreports.com/forum/Brinks-and-FIOS-22445401
When the alarm was installed I had comcast and then switched to DSL through verizon. Soon after was daylight savings time and the time on the panel never switched. I didn't think anything of it and was to lazy to figure out if I needed to change it or not but it appears a signal should have been sent to automatically change the time. So it appears even if my alarm did go off, Brinks would have never have known about it for a few months now.

So I'm wondering if this problem stems from when DSL was installed or from when I got FIOS and what I need to do to fix the problem.

Brinks said it would be $99/hour for a tech to come out. Is there anything I can try before getting Brinks to come out?]]> http://www.dslreports.com/forum/Brinks-and-FIOS-22445401 Tue, 26 May 2009 11:53:54 EDT