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Forums » O Canada! » Canadian » Shaw » [BC] Shaw Server Connect issues, anyone else having problem?
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Links: ·Shaw FAQ ·Shaw Support Site ·Shaw AUP
Just Glad They increased speed by 50% »
« [TV] Tivo and Shaw HD digital box  
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pfak
Premium
join:2002-12-29
Canada
·Shaw
·Novus Entertainmen..

reply to ODB
Re: [BC] Shaw Server Connect issues, anyone else having problem?

said by ODB :

For the last week or so, my internet would go down for about a half hour to an hour once or twice a day. I called Shaw and they say they are not AWARE of any work that's being done in my area. Says levels are good (whatever that means) and just booked a service call for me. I'm in the Vancouver East area. I don't know if this is related to what you mean. Sorry if it's not.

Cheers
Are you on the Shaw Server Connect package? If not (which clearly I stated), then no. It is not related.
--
Xenophase - British Columbia's premier online gaming community.
to forum · permalink · · 2009-05-27 01:37:55 · Reply to this


ODB

@shawcable.net

reply to pfak
For the last week or so, my internet would go down for about a half hour to an hour once or twice a day. I called Shaw and they say they are not AWARE of any work that's being done in my area. Says levels are good (whatever that means) and just booked a service call for me. I'm in the Vancouver East area. I don't know if this is related to what you mean. Sorry if it's not.

Cheers
to forum · permalink · 2009-05-27 01:07:59 · Reply to this


pfak
Premium
join:2002-12-29
Canada
·Shaw
·Novus Entertainmen..

1 edit		 Shaw has admitted there is other issues with Shaw Server Connect (minus my 2.5Mbps up which has been finally resolved).

The modem will randomly loose sync with the network and reboot, Shaw said they'd have someone in business services contact me regarding the problem - This hasn't happened yet.

I've swapped out the modem, all my levels are good and my digital terminal stays connected (Got one of the TSR to check and he said it's been connected for 30 days+). My modem is also on a UPS.

Anyone else experiencing issues with Shaw Server Connect? What has Shaw told you? Are they giving you the run around with some TSRs like they have been with me?
--
Xenophase - British Columbia's premier online gaming community.
to forum · permalink · · 2009-05-27 00:54:56 · Reply to this
Forums » O Canada! » Canadian » ShawJust Glad They increased speed by 50% »
« [TV] Tivo and Shaw HD digital box  

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