 ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4
 ·VOIPo
| reply to Lazlow
Re: New Comcast Direct Forum Launched The nice thing abotu Direct is you can provide personal information vs generalities in the regular forums.
When I was getting qualified for the Elite tier of DSL phone support said it could not happen. According to the guy in the Direct forum I was based on the address. They gave me some pointers to use when I called back, and their name to "drop" if I had to.
Worked like it should with the name drop, they put the overide in.
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"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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Lazlow
join:2006-08-07
Saint Louis, MO | At least in the Charter forum(in the past), personal information was only transmitted via PM, not out in the open. The information (private) could have been communicated that way, while still keeping most of the thread public. |
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ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4 Reviews:
·VOIPo
| said by Lazlow:At least in the Charter forum(in the past), personal information was only transmitted via PM, not out in the open. The information (private) could have been communicated that way, while still keeping most of the thread public. True, but in tech issues that may be location specifc you don't need some of the drive by comments that can muddle up the thread.
This is a good thing, not a bad thing.
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"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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Lazlow
join:2006-08-07
Saint Louis, MO | It CAN be a good thing or a bad thing depending on how they handle it. If they handle it like the at&t direct then I think it will be a pretty good thing. If they handle it like Charter direct then I think it will be a pretty bad thing. |
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