deadgal
@Level3.net
| reply to deadgal
Re: [Modem] Can't PPPOE authenticate after outage
oh look at that, just moments after posting my question about a US based tech and it appears to have moved heavens and allowed the latest India based tech I spoke to a 1/2 hr ago to finally comprehend my 'slang' and contact Qwest to get the line checked and voila I have Internet connectivity once again. Of course it's only back at 1.5 MBps but I have that oh so truthful and valuable assurance from 'Chris' in India that he will followup with Qwest to see that the speed gets bumped up to 6 and to check back in a 'couple of days'. Root cause apparently ATM issues on the Qwest side. Since he could barely pronounce the word ATM, I'm guessing that him stating that is probably as valid as techs in India giving ELNK a great rep for excellent customer service. 
So now onto finding a new provider.... |
