JoelC707Premium
join:2002-07-09
Stone Mountain, GA
kudos:4 | reply to synergizer
Re: IP Address - purchase from an upstream? said by synergizer:It is the remaining static customers who have been around for many years that are taking so much time. They are also very resistant to this. And with good reason too. If they have a static IP address it likely means they need it, not just because they wanted it. For them, changing the IP address means A LOT more than you simply coming out and assisting them in changing their routers and such. They might have a website/email server they are hosting that relies on that IP address. Or they could have VPN tunnels to other locations that rely on that IP address that also need to be updated.
As you know, DNS takes 72 hours to fully propagate. Think of it this way, their website and email could be down for three full days because of a change you made. Don't get me wrong, I'm sure you have very good reasons for doing this and you might not be able to get out of doing it so there isn't much you can do about it at this point. I'm just trying to point out to you why they are resistant.
My suggestion would be to try and schedule all your static IP cut overs for Fridays. That way they are only "down" for the weekend. Most places aren't open on the weekend so this should be a good time for most of them. If you could run dual addresses that would be even better. Let them have both the original and the new address for say a week. That would give them time to make any changes and let DNS propagate without being "down" as the same equipment would respond no matter which IP was handed out by DNS. Beyond that, expect a lot of unhappy customers. |
