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Lantency on Starcraft- 660 Modem, and Belkin G Wireless Rout »
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq


1 edit
reply to RadioDoc
Re: Static IP price increase on June 12?

An equivalent offering in Embarq-land is the $54.95 10/896 service, which for $10 extra I get a whopping single fixed address.

Comcast's $69.95 8/2 tier might be $15 more, but the upstream is more than twice as fast and for $10 I get 12 more usable IP addresses than Embarq will give me.

This move isn't likely to gain Embarq a ton of revenue -- you're going to have a bunch of people dropping their static IP, which most likely isn't going to be offset by the people still willing to pay the $10 premium. They'd be better off bumping the base cost of each of the plans by $1 and partying like rockstars with the extra revenue.

With as big of an increase as this is, it really does read like they want to drop support for static IPs but right now too many people have them. If that were the strategy, then bumping the cost to reduce the number of people with this configuration would be the first step to eliminating the offering.

I hope I'm wrong -- I like my static address.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

Embarq has very limited deployment of 10/.896 and can barely get 5/.768 to most so that tier is not a valid comparison. A better one would be the $39.95 3/.512.

Plus, we haven't even verified what this is all about yet, especially considering that "Earthlink" mention. Are you in an Embarq territory?

rabeatz
Premium
join:2009-03-21
Apopka, FL
·Embarq


3 edits
said by RadioDoc See Profile Plus, we haven't even verified what this is all about yet, especially considering that "Earthlink" mention. Are you in an Embarq territory?



I would say it is confirmed that is an Embarq change for static IPs. Not sure why it's called "Earthlink Static IP", it could just be an outdated name in the billing system.



said by Embarq_Joey See Profile Is it increasing on June 12th, the bill message is correct. Confirmed that this morning


RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
Pass it upwind that this is a very silly price increase. I would drop the static IP myself if Embarq could manage to get my line to not retrain sixteen times a day.


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

reply to RadioDoc
said by RadioDoc See Profile :

Are you in an Embarq territory?
Yeah - I've been an Embarq DSL customer since 2006. It's my backup normal-use connection to the cable Internet service, and I've been running all my primary SIP/RTP VoIP traffic over DSL to keep it free of other traffic on the cable line.

I have a few obstacles I can't overcome with dyndns, namely firewall rules and SIP trunks / CNAM providers that I use that authenticate based on source IP, so I'm pretty much locked into needing a static IP to retain desired use of the connection.

It is a little frustrating in that I'm just getting over 5 months of having an unusable connection. The RT in my neighborhood was so badly oversubscribed that night peak hours resulted in constant 10-15% packet loss. Luckily cable only went out once in that timespan, but even though my connection was up on DSL I ended up having to call up Sprint and add tethering to my account so I could use my EVDO connection to VPN into work. (15% packet loss resulted in constant disconnects of the VPN) If they had announced this price increase 8 weeks ago I would have just canceled the service altogether. Now either they upgraded capacity or enough people canceled service in my neighborhood so there isn't a capacity crunch anymore and things are working pretty well, so I guess I'll probably just grumble a bit about it in this thread and pay the higher bill.

scooper

join:2000-07-11
Youngsville, NC
reply to tritch
Naturally - the switch was not entirely uneventful - but the wife is back online using DHCP and bridged connection

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to espaeth
Mine in Florida has been up and running since Dec. 2005 so we're about the same there timewise. I have a static IP address because they can't seem to keep the line from resetting every few hours. The modem retrains very fast but if I had to go DHCP or (gasp!) PPPoE on it, that would pretty much make it unusable. Having the bridged static is the only way it works, but now that Comcast finally got their act together and is offering functional HSI in my area for about the same price I'll have to seriously consider switching (and anyone familiar with me knows how painful it is for me to consider).

The thing that really chaps my ass about it is that I spent the better part of two hours on the phone with Embarq a little over two weeks ago redoing POTS and LD on this line to bring it up to date with current offerings (the line has been active since 1985) and there was not one peep about this increase. They managed to do exactly what I requested they not do (dropped it from 5 to 3 megs) in the process, which was un-done by a very diligent CSR the next week and STILL no mention of this. Yeah I know it's only five bucks but it is a hell of a lot of goodwill to piss away for that amount of increased revenue.

rabeatz
Premium
join:2009-03-21
Apopka, FL
·Embarq

afaik they didn't tell the CSR's (but i could be wrong). I'm a data technician and I wasn't aware of this until I read it on the forum. Haven't seen a mention of it on the Data or CSR news/updates pages either.. So I don't think that they intentionally with-held it from you. But that's just my thought - I could be wrong.

rabeatz
Premium
join:2009-03-21
Apopka, FL
·Embarq

reply to RadioDoc
I guess I should consider myself lucky - i have 10meg service and I have never had the problem you guys are describing - my modem's uptime is over 30 days right now (DHCP, bridged modem) without a loss of sync. But it could be that I have a loop length of only 2800ft.


Tarheels Fan
Premium
join:2006-01-05
·Embarq

reply to espaeth
With static IP pools, we may put a /26 in the redback and only half of them are used (much less in residential areas). This leaves A LOT of dormant IP space. With dynamic IP pools we will use a /21 pool and is easier to control and break up further if needed. Hopefully that explains it


Tarheels Fan
Premium
join:2006-01-05
reply to RadioDoc
Radio,

Maybe I'm not following how a bridged static keeps the line up? Line connectivity is layer 1 as IP is layer 3.

scooper

join:2000-07-11
Youngsville, NC

reply to tritch
Well - I've been a DSL customer since July 2000, and except for a brief 2-6 month stint - we had ALWAYS had a static IP. Since the wife is no longer working at home, there's no real reason for us to stay on static, especially with that price hike.

Besides, if your router doesn't go down - you're essentially going to have a static 99% of the time anyway. My network gear is on an UPS, and just about never goes down....

myriad

join:2008-07-27
West Monroe, LA

reply to Tarheels Fan
I think that RadioDoc is saying that his connection keeps dropping, however if he is assigned a static then there is a chance to reconnect before any existing network connections drop. If you have a dynamic account, then you will usually be assigned a different ip address on reconnection so there is no chance of existing network connections being maintained.


Tarheels Fan
Premium
join:2006-01-05
Ah ok, well with dynamics assigned to MAC addresses and not dropped but every 15min - 60min - then it would be the same thing.... Radiodoc should see about getting his line fixed permanently.

sestrada

join:2008-01-01
reply to tritch
rate adjustments need to be made on some of our basic plans
---

Dear Embarq_Joey

What's service plans are those?

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to Tarheels Fan
said by Tarheels Fan See Profile :

Ah ok, well with dynamics assigned to MAC addresses and not dropped but every 15min - 60min - then it would be the same thing.... Radiodoc should see about getting his line fixed permanently.
Good luck with that. The line has been up for 4-1/2 years and they still haven't figured out what is wrong...after three tries. The only "solution" was to drop the sync rate. The line is 12,500+ feet long.

The static IP address means once the modem retrains things go merrily along as if nothing happened. If they implement PPPoE that makes it completely unusable. Completely. I've been through that BS on my AT&T lines.


Tarheels Fan
Premium
join:2006-01-05
Radio - Embarq doesn't use PPPoE - they use dynamic addressing based off your router's MAC address - so I don't think you would see the same issue.


Embarq_Joey
VIP
join:2008-09-22

reply to sestrada
said by sestrada See Profile :

rate adjustments need to be made on some of our basic plans
---

Dear Embarq_Joey

What's service plans are those?
This is only referring to the Static IP price increase. Nothing else is changing at the moment that I know of.

sestrada

join:2008-01-01
Dear Embarq_Joey,

Does the $5 increase per IP include business accounts?


Embarq_Joey
VIP
join:2008-09-22
I'll have to check and see. Send me your DSL #via DM so I can reference it with my contact.
-
Forums » US Telco Support » EmbarqLantency on Starcraft- 660 Modem, and Belkin G Wireless Rout »
« Speed low from 7-12  
page: 1 · 2 · 3


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