how-to block ads
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to nocabletelcoboi
Re: Adios
Um... Yea... my proof is the bleed of customers that Qwest is experiencing being the largest land line loss of all the major providers, for one. Is that enough for you?
Second, it's a WELL documented fact, over years, that Qwest, formerly US WEST, of having THE WORST reliable service and THE WORST in call quality of all land line providers.
I'm guessing you're not a Qwest customer, are you!?
Ever had a provider take 8 months to get you a single land line? Ever had a provider lie through their teeth with static at the dmarc and tell you there's nothing wrong? Ever had your service go down for a week or two at a time with no resolution?
When you live in major cities like Minneapolis/St. Paul, Denver, Seattle, Phoenix, you'd not expect to have service like you lived in a remote back woods area where Party lines are the norm.
I don't base this off my own experiences, which have been INCREDIBLY awful, but off of actual data, complaints, and PUC records..
So, I"m sorry to disappoint you, mr anon, by my statement was vague or generalized one bit.
Google will guide you the rest of the way... | |
nocabletelcoboi2
@qwest.net
| said by fiberguy  :Um... Yea... my proof is the bleed of customers that Qwest is experiencing being the largest land line loss of all the major providers, for one. Is that enough for you? That's still far short of "no one really", a claim you made, and is simply the same type of generalization and exaggeration that you blast others for.
said by fiberguy :Second, it's a WELL documented fact, over years, that Qwest, formerly US WEST, of having THE WORST reliable service and THE WORST in call quality of all land line providers. I'm guessing you're not a Qwest customer, are you!? Guess again. Another incorrect assumption on your part.
said by fiberguy :Ever had a provider take 8 months to get you a single land line? Ever had a provider lie through their teeth with static at the dmarc and tell you there's nothing wrong? Ever had your service go down for a week or two at a time with no resolution? Sounds like a personal experience, you know, the type that when others share you blast them because they don't represent the majority?
said by fiberguy :When you live in major cities like Minneapolis/St. Paul, Denver, Seattle, Phoenix, you'd not expect to have service like you lived in a remote back woods area where Party lines are the norm. I don't base this off my own experiences, which have been INCREDIBLY awful, but off of actual data, complaints, and PUC records.. So, I"m sorry to disappoint you, mr anon, by my statement was vague or generalized one bit. Google will guide you the rest of the way... It sure was vague and generalized. Thank-you for being honest. | |
fiberguy
My views are my own.
Premium
join:2005-05-20
2 edits | US West/Qwest has plenty of documented history of outrageous service issues..
Like I said.. Google it.. enjoy your research.. and really.. knock it off, you're not cute.
»en.wikipedia.org/wiki/US_West
Criticisms of U S WEST
Despite the rapid growth and waves of technology, U S WEST began to capture the ire of many customers and even some of the states in which they operated.
U S WEST, in several complaints that landed the company in court, was accused of failing to meet service needs within a reasonable time frame and of practicing predatory billing and collection methods. While the company often claimed that subscriber demands were often greater than their ability to fulfill orders, many critics pointed to high profit margins, spending on bring-to-market technology and lackluster investment in customer support. Critics also accused the company of monopoly-like practices. The charge of monopoly practices was considered quite serious, since the US Courts had specifically broken up the AT&T/Bell operating companies in order to eliminate or minimize such monopolistic effects.
The company was fined multiple times by the State of Oregon for these practices during the 1990s. U S WEST was also, at several times, involved in smaller litigation with other states within its service area for similar complaints from customers.
In business-to-business matters, U S WEST also had a rather sullied reputation shortly before its demise. Namely, Qwest, MCI and smaller CLECs who had recently been allowed to offer local service within U S WEST's service area (as a result of the Telecommunications Act of 1996) complained to the FCC that U S WEST was uncooperative in releasing their formerly owned lines to these new companies. These types of complaints landed U S WEST in court yet again and offered the complex question of whether or not the government could legally offer the sale of owned property to other companies in the event of deregulation. | |
Nocabletelcoboi3
@qwest.net
1 edit
 from:
rogunit
|
Fact is, you claimed that "no one really" wants qwest's phone. I asked for evidence to support your claim and you avoid it. You freqently blast users for exaggerating and assuming their experience represents the majority Then you make complaints about your own service as some sort of proof that it represents the majority or backs your exaggerated claims. If everyone had these issues qwest would not be around. Period. You state reports that not only don't state "no one really" wants qwest's phone, but reports about service issues that nearly all probably have.
Let's also remember qwest has one of the worst territories compared to other telcos. That doesn't help their business or upgrade path. | |
-
|
