RogerD
join:2008-07-15
Sunnyvale, CA
| reply to dmolavi
Re: sigh...call logs not working...again
As stated above, all I see is Answered or Failed in the call logs. I do not use Network Unavailable Failover since I almost never have an ATA/IP Phone connected and I want calls filtered/forwarded according to the settings.
Can anyone confirm that their call logs show calls going to VM or being forwarded (other than NUForward)? |
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dcurrey
Premium
join:2004-06-29
 ·ViaTalk
2 edits | Ok I did a couple of test.
Outbound Routing showed up
Blacklist showed up. Technically this should say forwarded. Had call from cell forwarded to another number
Voicemail showed up. |
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RogerD
join:2008-07-15
Sunnyvale, CA | reply to dmolavi
Not seeing that detail. Submitted ticket...
Anyone else notice the lack of postings from VT people lately? |
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RogerD
join:2008-07-15
Sunnyvale, CA
| reply to dmolavi
Ticket ID: MQX-71423
Got a response:
Even if you do not have a device registered at the time of a call, the call will be sent to the server to which you were last registered for processing. If you register a device to any of the aforementioned servers and then disconnect that device, you will see the correct enhanced portion of the call logs. I used the info shown for EyeBeam to configure my IP Phone (Chicago-6) and that appears to be why I'm not getting the new format.
Good response time!  |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
 ·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| reply to RogerD
said by RogerD  :Not seeing that detail. Submitted ticket... Anyone else notice the lack of postings from VT people lately? The forum overall has been slow, so that may be one reason. Just a guess!
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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unknvoip
WWJID?
join:2006-07-25
Rochester, NY
·ViaTalk
| said by ptrowski :said by RogerD :Anyone else notice the lack of postings from VT people lately? The forum overall has been slow, so that may be one reason. Just a guess! It's been so slow that even the trolls have taken to PMs.
Times like this make me think that some of the individual groups should be collapsed back into the general VoIP forum: »VOIP Tech Chat
The overall volume there is not that great either. |
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RogerD
join:2008-07-15
Sunnyvale, CA
| reply to dmolavi
Had a friend call and he's set up with Incoming Call Routing to another number. Call log shows as ANSWERED (Blacklist). I'm told that's how all calls setup with Incoming Call Routing is listed. A bit misleading, but at least unique.
My calls are not making it to VM so going to presume that work when fixed. |
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dcurrey
Premium
join:2004-06-29 | Might want to double check the CP to make sure they didn't turn voicemails off when looking at you account. If not try toggling the setting off then back on. |
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