said by 45071419:
Class actions are the lesser of two evils. Are 500,000 people going to individually hire a lawyer and go after AA&T (or whoever) for the less than $100 dollars that they owe them? Are those people going individually sue for the shit service they received? No.
You can bring up weak class action suits like the Airborne class action all day long. But without
class action suits companies are made to be responsible, where they would not normally be if individuals had to sue to get what is due to them.