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Computerquip

@sbcglobal.net

AT&T 2701HG-B NAT Problem?

I came home today to some slow internet. When I opened up CMD and pinged a random server, it showed I had 30% loss. As my wireless for my parents computer keeps going up and down and we both have about 70% packet loss (I have direct connection though CAT-5 cable), I'm starting to get frustrated. I've simply reset the router, I've done virus scans, and I've checked the logs. Unfortunately, I HATE HATE HATE AT&T support or 2Wire since they both have treated me like an idiot in the past. But I cannot interpret the log myself so I was hoping someone could help me out:

NOTE: The pinholes (forwarded ports) have changed for my security and my external IP has changed. Please continue:

INF P0000-00-00T00:00:43 lmd: pppoe0: up with service: , ac: bras7.hstntx on bridge1
NTC P0000-00-00T00:00:46 ppp: ppp0: local IP address 76.254.124.240
NTC P0000-00-00T00:00:46 ppp: ppp0: remote IP address 151.164.182.38
NTC P0000-00-00T00:00:46 ppp: ppp0: primary DNS address 68.94.156.1
NTC P0000-00-00T00:00:46 ppp: ppp0: secondary DNS address 68.94.157.1
INF P0000-00-00T00:00:46 ppp: ppp0: up with ipv4 service on pppoe0
INF P0000-00-00T00:00:46 lmd: ipnet0: UP on ppp0 with 76.254.124.240/32 GW:151.164.182.38
INF P0000-00-00T00:00:46 lmd: ipnet0: UP on ppp0 DNS1: 0.0.0.0 DNS2: 0.0.0.0
INF P0000-00-00T00:00:46 initd: starting runlevel: 8 => 8
INF P0000-00-00T00:00:46 initd: sntpcd start pid:29
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp1.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp2.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp3.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp4.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp.ucsd.edu': Host name lookup failure
INF P0000-00-00T00:00:47 lmd: rnat0: Cleared all pinholes
INF P0000-00-00T00:00:47 lmd: rnat0: Added a pinhole[1]: nat_addr=76.254.124.240, dest_addr=192.168.1.68, proto=6, alg=0, port=80
INF P0000-00-00T00:00:47 lmd: rnat0: Added a pinhole[2]: nat_addr=76.254.124.240, dest_addr=192.168.1.68, proto=6, alg=0, port=1337
INF P0000-00-00T00:00:47 lmd: rnat0: Added a pinhole[3]: nat_addr=76.254.124.240, dest_addr=192.168.1.68, proto=6, alg=0, port=31337
INF P0000-00-00T00:00:47 lmd: rnat0: Added a pinhole[4]: nat_addr=76.254.124.240, dest_addr=192.168.1.68, proto=17, alg=0, port=31337
INF P0000-00-00T00:00:47 ulib: IP Pool Network ippool0 changed to 76.254.124.240/255.255.255.255 pool mask:255.255.255.255
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp1.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:47 sntpc: Failed to resolve ntpserver 'ntp2.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:48 sntpc: Failed to resolve ntpserver 'ntp3.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:48 sntpc: Failed to resolve ntpserver 'ntp4.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:48 sntpc: Failed to resolve ntpserver 'ntp.ucsd.edu': Host name lookup failure
INF P0000-00-00T00:00:48 lmd: ipnet0: dns change on ppp0 DNS1: 68.94.156.1 DNS2: 68.94.157.1
INF P0000-00-00T00:00:48 lmd: device0: dsl0 has no current version set
INF P0000-00-00T00:00:50 ulib: Set system clock to: 2009-05-27T10:49:30-05:00
INF 2009-05-27T10:49:30-05:00 initd: starting runlevel: 9 => 9
INF 2009-05-27T10:49:30-05:00 initd: cwmd start pid:30
INF 2009-05-27T10:49:31-05:00 cwmd: cwmd boot: mgmt_url=https://gw-5-29-109.cwmp.cms.2wire.com
INF 2009-05-27T10:49:32-05:00 pki: inited ca label 'root'
INF 2009-05-27T10:49:32-05:00 cwmd: session started, server: '»https://gw-5-29-109.cwmp.cms.2wire.com', event code(s): '1 BOOT'
INF 2009-05-27T10:49:34-05:00 httpd: vhost mdc0:0 listening on 76.254.124.240 port: 50001
INF 2009-05-27T10:49:36-05:00 cwmd: session completed successfully
INF 2009-05-27T10:50:41-05:00 system: memfs: compression completed
INF 2009-05-27T23:32:33-05:00 lmd: device0: dsl0 has no current version set
INF 2009-05-28T06:07:02-05:00 lmd: Previous log entry repeated 1 times
INF 2009-05-28T09:29:29-05:00 cwmd: session started, server: '»https://gw-5-29-109.cwmp.cms.2wire.com', event code(s): '2 PERIODIC'
INF 2009-05-28T09:29:32-05:00 cwmd: session completed successfully
INF 2009-05-28T14:49:52-05:00 initd: stopping runlevel: 9 => 0
INF 2009-05-28T14:49:53-05:00 initd: cwmd stop pid:30
INF 2009-05-28T14:49:53-05:00 cwmd: session completed successfully
WRN 2009-05-28T14:49:53-05:00 lmd: cms0: cwmd pipe closed
WRN 2009-05-28T14:49:53-05:00 cwmd: exit pid: 30
WRN 2009-05-28T14:49:53-05:00 lmd: cms0: cwmd pipe closed
INF 2009-05-28T14:49:53-05:00 initd: stopping runlevel: 8 => 0
INF 2009-05-28T14:49:53-05:00 initd: sntpcd stop pid:29
INF 2009-05-28T14:49:53-05:00 initd: stopping runlevel: 7 => 0
INF 2009-05-28T14:49:53-05:00 initd: pkgc stop
INF 2009-05-28T14:49:53-05:00 initd: rfsd stop pid:26
INF 2009-05-28T14:49:53-05:00 initd: httpd stop pid:27
WRN 2009-05-28T14:49:53-05:00 httpd: poll error - Interrupted system call
INF 2009-05-28T14:49:53-05:00 initd: hostapd stop pid:28
INF 2009-05-28T14:49:53-05:00 hostapd: Signal 15 received - terminating
INF 2009-05-28T14:49:53-05:00 httpd: vhost down on 127.0.0.1 port: 80
INF 2009-05-28T14:49:53-05:00 httpd: vhost down on 0.0.0.0 port: 25
INF 2009-05-28T14:49:53-05:00 httpd: vhost down on 192.168.1.254 port: 80
INF 2009-05-28T14:49:53-05:00 httpd: vhost down on 192.168.1.254 port: 443
INF 2009-05-28T14:49:53-05:00 httpd: vhost down on 76.254.124.240 port: 50001
WRN 2009-05-28T14:49:53-05:00 httpd: process[27] stopped
INF 2009-05-28T14:49:53-05:00 initd: stopping runlevel: 6 => 0
INF 2009-05-28T14:49:53-05:00 initd: nodesd stop pid:22
INF 2009-05-28T14:49:53-05:00 initd: dhcpd stop pid:23
INF 2009-05-28T14:49:53-05:00 initd: named stop pid:24
INF 2009-05-28T14:49:55-05:00 nodesd: process[22] stopped
INF 2009-05-28T14:49:55-05:00 initd: stopping runlevel: 5 => 0
INF 2009-05-28T14:49:55-05:00 initd: lmd stop pid:21
INF 2009-05-28T14:49:55-05:00 lmd: rnat0: Cleared all pinholes
INF 2009-05-28T14:49:55-05:00 lmd: ipnet1: DOWN on bridge0 with 192.168.1.254
INF 2009-05-28T14:49:55-05:00 lmd: ipnet0: DOWN on ppp0 with 76.254.124.240
INF 2009-05-28T14:49:55-05:00 lmd: exiting status: 0
INF 2009-05-28T14:49:55-05:00 initd: stopping runlevel: 4 => 0
INF 2009-05-28T14:49:55-05:00 initd: mifd stop pid:13
WRN 2009-05-28T14:49:55-05:00 mifd: exit pid: 13
INF 2009-05-28T14:49:55-05:00 initd: pkg stop pid:14
INF 2009-05-28T14:49:55-05:00 initd: pkgc stop
INF 2009-05-28T14:49:55-05:00 initd: login stop pid:17
INF 2009-05-28T14:49:55-05:00 initd: pki stop
INF 2009-05-28T14:49:55-05:00 initd: syslogd stop pid:19
INF 2009-05-28T14:49:55-05:00 syslog: syslogd exiting...
INF 2009-05-28T14:49:55-05:00 initd: stopping runlevel: 3 => 0
INF 2009-05-28T14:49:55-05:00 initd: libmif stop
INF 2009-05-28T14:49:55-05:00 initd: stopping runlevel: 2 => 0
INF 2009-05-28T14:49:55-05:00 initd: stopping runlevel: 1 => 0
INF
INF Previous Log Session - 2009-05-28T14:49:56-05:00
INF
INF P0000-00-00T00:00:01 wave: Atheros driver version: 2.0.0
INF P0000-00-00T00:00:03 initd: ---------------------------------------------
INF P0000-00-00T00:00:06 cm: cm initialized
INF P0000-00-00T00:00:06 initd: libcm started
INF P0000-00-00T00:00:06 ulib: System clock initialized to Thu Feb 15 13:33:38 2007
INF P0000-00-00T00:00:06 ulib: Board serial number: 260711019348
INF P0000-00-00T00:00:06 ulib: Board product name: 2701HG-B Gateway
INF P0000-00-00T00:00:06 ulib: Device:eth1 is not available
INF P0000-00-00T00:00:06 ulib: Device:hpna0 is not available
INF P0000-00-00T00:00:06 ulib: Device:usbd0 is not available
INF P0000-00-00T00:00:06 ulib: Device:moca0 is not available
INF P0000-00-00T00:00:06 ulib: Device:moca1 is not available
INF P0000-00-00T00:00:06 ulib: Device:eth2 is not available
INF P0000-00-00T00:00:07 ulib: ulib initialized
INF P0000-00-00T00:00:07 initd: libulib started
INF P0000-00-00T00:00:07 initd: starting runlevel: 3 => 7
INF P0000-00-00T00:00:07 initd: libmif start
INF P0000-00-00T00:00:07 initd: starting runlevel: 4 => 7
INF P0000-00-00T00:00:07 initd: mifd start pid:13
INF P0000-00-00T00:00:07 initd: pkg start pid:14
INF P0000-00-00T00:00:07 pkg: extracted system/system
INF P0000-00-00T00:00:16 pkg: extracted ui/base_ui
INF P0000-00-00T00:00:20 pkg: extracted lang/common_en
INF P0000-00-00T00:00:20 pkg: extracted providerlang/sbc_en
INF P0000-00-00T00:00:22 pkg: extracted providerui/sbc
INF P0000-00-00T00:00:22 pkg: extracted uiupdate/generic.hotfix
INF P0000-00-00T00:00:22 pkg: extracted logo/sbc_logo
INF P0000-00-00T00:00:22 pkg: extracted providerconf/sbc_providerconf
INF P0000-00-00T00:00:22 pkg: extracted config/sbc_config
INF P0000-00-00T00:00:22 pkg: note: config/sbc_config has no uninstall script
INF P0000-00-00T00:00:22 initd: pkgc start
INF P0000-00-00T00:00:22 initd: login start pid:17
INF P0000-00-00T00:00:22 pki: pki initialized
INF P0000-00-00T00:00:22 initd: pki start
INF P0000-00-00T00:00:22 initd: syslogd start pid:19
INF P0000-00-00T00:00:22 initd: starting runlevel: 5 => 7
INF P0000-00-00T00:00:22 initd: lmd start pid:21
INF P0000-00-00T00:00:22 initd: starting runlevel: 6 => 7
INF P0000-00-00T00:00:22 initd: nodesd start pid:22
INF P0000-00-00T00:00:22 initd: dhcpd start pid:23
INF P0000-00-00T00:00:22 initd: named start pid:24
INF P0000-00-00T00:00:22 initd: starting runlevel: 7 => 7
INF P0000-00-00T00:00:22 nodesd: process[22] started
INF P0000-00-00T00:00:22 named: domainname: gateway.2wire.net
INF P0000-00-00T00:00:22 named: hostname: homeportal.gateway.2wire.net
INF P0000-00-00T00:00:22 lmd: device0: dsl0 has no current version set
INF P0000-00-00T00:00:22 initd: pkgc start
INF P0000-00-00T00:00:22 initd: rfsd start pid:26
INF P0000-00-00T00:00:22 initd: httpd start pid:27
INF P0000-00-00T00:00:22 initd: hostapd start pid:28
INF P0000-00-00T00:00:22 httpd: process[27] started
INF P0000-00-00T00:00:22 initd: System boot to runlevel 7 complete
INF P0000-00-00T00:00:22 httpd: init module (hurl)
INF P0000-00-00T00:00:22 httpd: init module (xslt)
INF P0000-00-00T00:00:22 httpd: init module (rewrite)
INF P0000-00-00T00:00:22 httpd: init module (file)
INF P0000-00-00T00:00:22 httpd: init module (soap)
INF P0000-00-00T00:00:22 ulib: Wireless ESSID set to 2WIRE348
INF P0000-00-00T00:00:22 ulib: Wireless authentication set to Open
INF P0000-00-00T00:00:22 ulib: Wireless encryption set to WEP
INF P0000-00-00T00:00:22 ulib: Wireless WEP key set
INF P0000-00-00T00:00:22 ulib: Wireless channel set to 1
INF P0000-00-00T00:00:22 ulib: Wireless power set to 250
INF P0000-00-00T00:00:23 httpd: vhost home0:0 listening on 0.0.0.0 port: 80
INF P0000-00-00T00:00:23 lmd: ipnet1: UP on bridge0 with 192.168.1.254/24
INF P0000-00-00T00:00:23 atm: port(58,0) attached to mad0
INF P0000-00-00T00:00:28 httpd: vhost home0:2 listening on 0.0.0.0 port: 443
INF P0000-00-00T00:00:28 httpd: vhost home0:1 listening on 127.0.0.1 port: 80
INF P0000-00-00T00:00:28 httpd: vhost home0:0 down on 0.0.0.0 port: 80
INF P0000-00-00T00:00:28 httpd: vhost home0:2 down on 0.0.0.0 port: 443
INF P0000-00-00T00:00:28 httpd: vhost home0:0 listening on 192.168.1.254 port: 80
INF P0000-00-00T00:00:30 httpd: vhost home0:2 listening on 192.168.1.254 port: 443
INF P0000-00-00T00:00:32 named: listen on address[0]: 192.168.1.254
INF P0000-00-00T00:00:37 lmd: dsl0: up G.DMT Annex A fast Rate:3008/512 Max:10644/1160
INF P0000-00-00T00:00:37 lmd: dsl0: Margin:12.0/15.0 Atten:21.4/11.5 Power:4.0/2.2
INF P0000-00-00T00:00:37 lmd: dsl0: Country: {B5} Vendor: {TSTC} Specific: {0}
INF P0000-00-00T00:00:37 lmd: ipnet1: dns change on bridge0 DNS1: 192.168.1.254 DNS2: 0.0.0.0
INF P0000-00-00T00:00:39 lmd: apvc0: found BRDG_LLC PPPoE on 0/35 round 5
INF P0000-00-00T00:00:39 lmd: apvc0: using preferred pvc 0/35
INF P0000-00-00T00:00:40 lmd: pvc0: creating ethatm0 PVC 0/35 dev(44,0)
INF P0000-00-00T00:00:40 lmd: pppoe0: up with service: , ac: bras7.hstntx on bridge1
NTC P0000-00-00T00:00:44 ppp: ppp0: local IP address 76.254.127.154
NTC P0000-00-00T00:00:44 ppp: ppp0: remote IP address 151.164.182.38
NTC P0000-00-00T00:00:44 ppp: ppp0: primary DNS address 68.94.156.1
NTC P0000-00-00T00:00:44 ppp: ppp0: secondary DNS address 68.94.157.1
INF P0000-00-00T00:00:44 ppp: ppp0: up with ipv4 service on pppoe0
INF P0000-00-00T00:00:44 lmd: ipnet0: UP on ppp0 with 76.254.127.154/32 GW:151.164.182.38
INF P0000-00-00T00:00:44 lmd: ipnet0: UP on ppp0 DNS1: 0.0.0.0 DNS2: 0.0.0.0
INF P0000-00-00T00:00:44 initd: starting runlevel: 8 => 8
INF P0000-00-00T00:00:44 initd: sntpcd start pid:29
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp1.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp2.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp3.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp4.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp.ucsd.edu': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp1.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp2.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp3.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp4.2wire.com': Host name lookup failure
ERR P0000-00-00T00:00:44 sntpc: Failed to resolve ntpserver 'ntp.ucsd.edu': Host name lookup failure
INF P0000-00-00T00:00:44 lmd: ipnet0: dns change on ppp0 DNS1: 68.94.156.1 DNS2: 68.94.157.1
INF P0000-00-00T00:00:46 ulib: Set system clock to: 2009-05-28T15:16:48-05:00
INF 2009-05-28T15:16:48-05:00 initd: starting runlevel: 9 => 9
INF 2009-05-28T15:16:48-05:00 initd: cwmd start pid:30
INF 2009-05-28T15:16:48-05:00 cwmd: cwmd boot: mgmt_url=https://gw-5-29-109.cwmp.cms.2wire.com
INF 2009-05-28T15:16:49-05:00 pki: inited ca label 'root'
INF 2009-05-28T15:16:49-05:00 cwmd: session started, server: '»https://gw-5-29-109.cwmp.cms.2wire.com', event code(s): '1 BOOT'
INF 2009-05-28T15:16:50-05:00 httpd: vhost mdc0:0 listening on 76.254.127.154 port: 50001
INF 2009-05-28T15:16:54-05:00 cwmd: session completed successfully
INF 2009-05-28T15:17:02-05:00 lmd: device0: dsl0 has no current version set
INF 2009-05-28T15:17:37-05:00 lmd: Previous log entry repeated 3 times
INF 2009-05-28T15:18:02-05:00 system: memfs: compression completed

muiredised
ESSE QUAM VIDERI

join:2007-06-11
Tacoma, WA


3 edits
The information you posted doesn't necessarily show us what we need to best assist you. What you describe (packet loss/slow browse) is typically a connection related issue and is not caused by the router. Notice I said "typically".

These look pretty good... but maybe something is hiding.

Rate:3008/512
Max:10644/1160
Margin:12.0/15.0
Atten:21.4/11.5 P

This could be part of your wireless issue:

Wireless channel set to 1
Wireless power set to 250

Try channel 2 and power 10 (400) or channel 10 power 10... stay away from channel 1 and 11.

Check your DSL diagnostics page and post the values that show up there. People here will help.

Edits: Grrrr... I can't type tonight.
--
Assiduus usus uni rei deditus et ingenium et artem saepe vincit
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