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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

[Broadvox Direct] I think I am getting the hint.

I had three tickets submitted, two where couple issues that went away on their own and the third just a question submitted in the Broadvox portal. They just not being answered. Someone Bpam has looked at them but that is it.
Over all the service been good and I am grandfathered in the 12.95 plan but I been thinking of a Pay as you go plan from the other providers since my usage is so low. Anyone still on Broadvox or formally from Broadvox how did you handle terminating the service? Did you send the adapter back since they own it? How does it work if you port your number away?


usa2k
Blessed
Premium,MVM
join:2003-01-26
Canton, MI
kudos:3
Reviews:
·VOIPo
·WOW Internet and..

Re: [Broadvox Direct] I think I am getting the hint.

I sent my ATA back, years ago.

The SPA2000 I have, was also from BroadvoxDirect,
but I bought that from them as they switched to the Mediatrix ATA.

I am amazed they still support anybody!

$12.95 was the 500 minute plan right?
If this thread is true »[Packet8] Discontinued Freedom Choice 500 and Price Changes I guess that's not the answer.

I think you would like VOIPo, the price is in between for monthly Unlimited. (~ $18.00) And less yearly.
--

Jim, VoIP since 12/2002, VOIPo 2/7/2007
FAH-Tool ... Whales ... USA2K site ... Artist-247

neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

I looked at VOIPo. My local/national mins are less than 100. And the two countries I would call because of relatives are two cents more than Broadvox.
Are you using the SPA2000? I still have mine too. I told them I wanted to keep it as a back up. I don't think I got charged for it.
I not versed in it and perhaps you could tell me a few things. Like is the SPA2000 strictly a two line device where you can't call out say you had two providers and you wanted to call out only on line two.



usa2k
Blessed
Premium,MVM
join:2003-01-26
Canton, MI
kudos:3

Both line can be independent. I paid for mine and simply loaded software from Sipura.

I thought it would be easy to point you to the manual. Not having any luck. Its been a couple years since I have had power on mine.


neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

1 edit

I actually flashed my SPA 2000 to version 3.1.5. I not sure that was the last version though. I do have it working on the free account of Callcentric but incoming calls from my Gizmo5 account just get a message my line in is busy which is not the case. I can make outgoing SIP calls to Gizmo5 account but not to Broadvox. The SIP code for Broadvox listed in sip broker is not correct.
Anyway I remember the big debate on the SPA 2000 not making the calls encrypted and that was one reason why Broadvox went with the Mediatrix ata.
I not sure I want to use the SPA 2000 for that reason.
If I am wrong please correct me.



voiplover
Premium
join:2004-05-28
Portsmouth, NH

reply to neftv

Re: [Broadvox Direct] I think I am getting the hint.

The owner of BD used to post here all the time. They found that their survival niche was in business accounts instead of the residential market. I'm kind of surprised that they were able to keep supporting their residential customers this long.

If I remember correctly, it was the amount of tech time/customer that made them quit the residential market.
If a tech can troubleshoot one business account that has 100 lines in 2 hours, but only troubleshoot 6 residential customers and 3 of those wouldn't give up their $3 bud can phones moving away from the residential market was probably the prudent thing to do. Also, residential broadband wasn't what it is today.

There are some quality lower priced full feature providers hanging out around here now.
Enjoy!

neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

1 edit

The reason I stuck around with Broadvox is because for the most part been reliable for me. Among other things Broadvox is a facility based company they are in charge of there own equipment and network so when something goes down there is no third party involved. And the Price is $12.95 for the 500min plan which I am grandfathered in and that is what I pay a month.
Now my use is not a lot on the local/national but to two international countries which are pretty good rates for being a USA provider and on a minute basis those account for more time than local.
I don't know who else is a facility based company that won't charge extra in tax or 911 fees etc.
My employment scene is right now I am unemployed and I have to carefully spend my money right now.



voiplover
Premium
join:2004-05-28
Portsmouth, NH

1 edit

Not to try to push you in any direction, but »callwithus.com only costs $5 to sign up and start making calls. ~1.1 cents a minute and they don't expire. My call quality has been perfect unless they are having issues. Can't recall the last issue.
Callcentric is another pay as you go.
If you need to port your # then also look elsewhere.
I'm not really the expert.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

reply to neftv
For low-volume usage, consider:

Value plans from FutureNine

Voip.MS PAYG

VoicePulse Local Unlimited +200 ($ 14.99 plus fees)

Inphonex 500: »www.inphonex.com/services/basic500.php

PhonePower plans

Pay as you go from CallWithUs (but no DID's, no porting)



voiplover
Premium
join:2004-05-28
Portsmouth, NH

CWU is supplying DIDs again. I think that there are ways to port it in, but I'm not sure.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12

Unfortunately.....CWU does not supply DID's to US residents, and never has offered porting. No 911 either.

But CWU is a good choice for the techie customer who wants value-priced outbound calls, with no monthly fees.



voiplover
Premium
join:2004-05-28
Portsmouth, NH

They do care where you are from, but you do have to check mark the box that asks if you are only going to be using the DID outside of the USA.
Maybe that is so that you don't have deal with 911 and it's costs. I do know that since you checked it that you won't have 911 or the fees.


ErikRP

join:2004-11-06
Winnipeg, MB
Reviews:
·Shaw

reply to neftv
Since you asked, I'm still on Broadvox, and have had very few problems with it. We're on the grandfathered $19.95/month for unlimited service which is perfect for us.

I don't care for the ticket system, but it's not too bad. Not as good or as responsive as our local phone company, but then our bill with Broadvox is a fraction of what we'd pay to our local phone company.

The thing that I don't like the most is that I don't get a "warm, fuzzy feeling" from Broadvox. They stopped marketing their residential service, but I don't know if that means they are happy to keep their existing customers or if they're anxiously waiting for us to leave. It also means that there is zero communication from the company: no sort of "here's what we have planned in the future" or even, "thanks for being a customer". If I didn't have a dial tone I would think they were no longer on the face of the earth.

But that's the catch: invariably I have a dial tone when I want/need it. Most days I don't think about them because the phone just works. If it ever happens that their service becomes unreliable (or they kick me off) then I'll look elsewhere, but for now Broadvox still manages to do what I need it to do, at a price that I like.


neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice
·Verizon FiOS

Eric,
Yea I got that no warm fuzzy feeling from the non-response from Broadvox. I did find out half-heartily that Broadvox does not peer with Sip broker. The code does not work to dial via SIP in or out.
Anyway, my usage is so low for the domestic calls that I am seriously looking at other providers. I been looking at Callcentric, FutureNine, VoipMS, and the new one called Sipgate one and a couple others like Contact Tel. Still undecided. Having E911, low cost of just being a customer(when I don't use the phone for a month here and there), decent rates (and quality) to Australia and Greece would be important to me. Being a facility based company like Broadvox is would be a plus too.


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