 espaethDigital PlumberPremium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
 ·Clear Wireless
| reply to RadioDoc
Re: Static IP price increase on June 12? said by RadioDoc:Are you in an Embarq territory? Yeah - I've been an Embarq DSL customer since 2006. It's my backup normal-use connection to the cable Internet service, and I've been running all my primary SIP/RTP VoIP traffic over DSL to keep it free of other traffic on the cable line.
I have a few obstacles I can't overcome with dyndns, namely firewall rules and SIP trunks / CNAM providers that I use that authenticate based on source IP, so I'm pretty much locked into needing a static IP to retain desired use of the connection.
It is a little frustrating in that I'm just getting over 5 months of having an unusable connection. The RT in my neighborhood was so badly oversubscribed that night peak hours resulted in constant 10-15% packet loss. Luckily cable only went out once in that timespan, but even though my connection was up on DSL I ended up having to call up Sprint and add tethering to my account so I could use my EVDO connection to VPN into work. (15% packet loss resulted in constant disconnects of the VPN) If they had announced this price increase 8 weeks ago I would have just canceled the service altogether. Now either they upgraded capacity or enough people canceled service in my neighborhood so there isn't a capacity crunch anymore and things are working pretty well, so I guess I'll probably just grumble a bit about it in this thread and pay the higher bill. |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | Mine in Florida has been up and running since Dec. 2005 so we're about the same there timewise. I have a static IP address because they can't seem to keep the line from resetting every few hours. The modem retrains very fast but if I had to go DHCP or (gasp!) PPPoE on it, that would pretty much make it unusable. Having the bridged static is the only way it works, but now that Comcast finally got their act together and is offering functional HSI in my area for about the same price I'll have to seriously consider switching (and anyone familiar with me knows how painful it is for me to consider).
The thing that really chaps my ass about it is that I spent the better part of two hours on the phone with Embarq a little over two weeks ago redoing POTS and LD on this line to bring it up to date with current offerings (the line has been active since 1985) and there was not one peep about this increase. They managed to do exactly what I requested they not do (dropped it from 5 to 3 megs) in the process, which was un-done by a very diligent CSR the next week and STILL no mention of this. Yeah I know it's only five bucks but it is a hell of a lot of goodwill to piss away for that amount of increased revenue. |
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rabeatzPremium
join:2009-03-21
Apopka, FL | afaik they didn't tell the CSR's (but i could be wrong). I'm a data technician and I wasn't aware of this until I read it on the forum. Haven't seen a mention of it on the Data or CSR news/updates pages either.. So I don't think that they intentionally with-held it from you. But that's just my thought - I could be wrong. |
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rabeatzPremium
join:2009-03-21
Apopka, FL | reply to RadioDoc
I guess I should consider myself lucky - i have 10meg service and I have never had the problem you guys are describing - my modem's uptime is over 30 days right now (DHCP, bridged modem) without a loss of sync. But it could be that I have a loop length of only 2800ft. |
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| reply to RadioDoc
Radio,
Maybe I'm not following how a bridged static keeps the line up? Line connectivity is layer 1 as IP is layer 3. |
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myriad
join:2008-07-27
West Monroe, LA | I think that RadioDoc is saying that his connection keeps dropping, however if he is assigned a static then there is a chance to reconnect before any existing network connections drop. If you have a dynamic account, then you will usually be assigned a different ip address on reconnection so there is no chance of existing network connections being maintained. |
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| Ah ok, well with dynamics assigned to MAC addresses and not dropped but every 15min - 60min - then it would be the same thing.... Radiodoc should see about getting his line fixed permanently. |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | said by Go Tarheels:Ah ok, well with dynamics assigned to MAC addresses and not dropped but every 15min - 60min - then it would be the same thing.... Radiodoc should see about getting his line fixed permanently. Good luck with that. The line has been up for 4-1/2 years and they still haven't figured out what is wrong...after three tries. The only "solution" was to drop the sync rate. The line is 12,500+ feet long.
The static IP address means once the modem retrains things go merrily along as if nothing happened. If they implement PPPoE that makes it completely unusable. Completely. I've been through that BS on my AT&T lines. |
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| Radio - Embarq doesn't use PPPoE - they use dynamic addressing based off your router's MAC address - so I don't think you would see the same issue. |
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RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | said by Go Tarheels:Radio - Embarq doesn't use PPPoE - they use dynamic addressing based off your router's MAC address - so I don't think you would see the same issue. Yeah, I know. I've been a customer longer than you've been at this site. 
There was some speculation about the new boys implementing it in their new playground. |
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| said by RadioDoc:said by Go Tarheels:Radio - Embarq doesn't use PPPoE - they use dynamic addressing based off your router's MAC address - so I don't think you would see the same issue. Yeah, I know. I've been a customer longer than you've been at this site. There was some speculation about the new boys implementing it in their new playground. Some things aren't as they seem radio 
Also, DHCP is here to stay - No looking back at PPPoE |
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scooper
join:2000-07-11
Youngsville, NC
kudos:2 Reviews:
 ·Time Warner Cable
 ·Embarq Now Centu..
| reply to RadioDoc
said by RadioDoc:Yeah, I know. I've been a customer longer than you've been at this site. I've been around almost as long as you - I was like the 3rd person installed with DSL at my DSLAM - and that's because I was working for Sprint at the time... |
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