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Forums » Verizon Uses Your Forum Complaints Against Cablevision » Nicely Written
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Jmartz

join:2000-07-20
Tenafly, NJ

Nicely Written

That letter was nicely written. If Cablevision is really the best, customers will not want to leave. Cablevision needs to seriously improve their IO Television experience to keep customers around. They raise prices every single year, yet they only add a handful of channels - none of which anyone cares about, and navigating the service with their terrible equipment is just painful.

Even without MSG/MSG+ HD, Verizon still blows them away when it comes to numbers of channels they offer, and the quality to which they offer them.

The sports programming is only the tip of the ice burg compared to the other reasons why customers will be leaving once FIOS is more widely available. -- Not only that, but Cablevision is being very agressive in keeping customers from leaving. Sign up for FIOS and then call to cancel Cablevision. Users who have done that have reported getting some really sweet deals from Cablevision.. - Free Boost service for a year, free DVR for a year, triple play promotion extended to two years (total of 3), etc.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
And VZ has raised rates several times on their TV offerings as well. TelcoTV is no better than CableCo TV

Attack Gypsy

join:2007-05-10
Bridgeport, CT
·AT&T U-Verse
·Optimum Online

reply to Jmartz
Hey, while you're down there, can you kiss my butt too?

Let's get real here. Cablevision has one of the most valuable footprints in the country, and the best penetration of their footprint out of any cable company. They've been constantly growing that penetration for years. For every customer they lose, they get almost 1.5 -2 back. So of course Verizon is going to snipe at them. Cablevision snipes at them as well. Its called competition.
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