Oops double post. Yeah thanks for the update! As I said for the price I am not expecting a 30 min SLA here. Just as long as it gets fixed before the summer ends
reply to Acanac PN Right well it was working fine yesterday, thanks for the 'push' to get it done.
However this morning the problem is back - the system is registered fine, but any call I make goes to sales!?! and nobody can call my number. I don't know what they did yesterday to resolve it but it has surfaced again.
As a test I disconnected the system and tried my Grandstream; registers fine, but does EXACTLY the same thing.
I updated the ticket requesting a new number (account) as there must be something awry here.
Well the request for a new account was processed and has been working (touch wood) for at least two days now. I guess that someone was trying to brute force my password causing it to become locked.
