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Forums » User Groups » Companies beginning with A » Acanac » Ongoing VoIP issues still not resolved.
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synthcomp



reply to Acanac PN
Re: Ongoing VoIP issues still not resolved.

Right well it was working fine yesterday, thanks for the 'push' to get it done.

However this morning the problem is back - the system is registered fine, but any call I make goes to sales!?! and nobody can call my number. I don't know what they did yesterday to resolve it but it has surfaced again.

As a test I disconnected the system and tried my Grandstream; registers fine, but does EXACTLY the same thing.

I updated the ticket requesting a new number (account) as there must be something awry here.


synthcomp

@look.ca
Well the request for a new account was processed and has been working (touch wood) for at least two days now. I guess that someone was trying to brute force my password causing it to become locked.

Resolved I would say.


Acanac PN
Acanac Support
Premium
join:2008-10-27
Montreal, QC
Ok, good.
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Forums » User Groups » Companies beginning with A » Acanac


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